Find a TenderAwardedContract details notice
Published 15 May 2025, 14:20 BST

Official UK procurement notice

Security Services for Victims of Domestic Abuse

Official notice

Authority: Birmingham City Council (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£2,600,000≈ £650k / year · £3,119,999 inc. VAT
Submissions closed 16 Jun 2025awarded 26 Sept 2025
Awarded to 24-7 Locks Ltd
Contract term 4 yrsends 1 Sept 2029 · starts 1 Sept 2025

What is being bought

Published requirement description

Birmingham City Council invites suitably qualified and experienced suppliers to tender for the provision of a specialist security service for victims of domestic abuse. The purpose of the contract is to support individuals at risk of homelessness due to domestic abuse by implementing tailored security measures, allowing them to remain safely in their homes.

Services required include but are not limited to:

  • Installation of security measures such as locks, panic alarms, fencing, fireproof letterboxes, and reinforced doors.
  • Home security assessments within 3 working days of referral.
  • Completion of minor works within 10 working days and major works within 25 working days of authorisation.
  • Safeguarding reporting and compliance with relevant policies and standards, including Secured by Design and the Birmingham Domestic Abuse Prevention Strategy.
  • Delivery of social value commitments, including employment and community engagement initiatives.

The contract will commence 1st September 2025 for a duration of 4 years.

The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access in-tendhost.co.uk/birminghamcc/ ↗ and submit your details to register. You will then be able to log on which will enable you to download all relevant Invitation to Tender (ITT) documentation.

If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: [email protected]

Your completed tender submission should be returned by noon on 16th June 2025 via the ‘in-tend’ system in-tendhost.co.uk/birminghamcc ↗

CPV: Burglar and fire alarms · Door locks · Electronic security lock · Enhanced security lock · Locks · Locksmith services · Security equipment · Security fittings · Security services

The lotProcurement structure

single lot · value published
Lot #1Awarded 4 yrsSMEPublished value£2,600,000
Contract period: 1 Sept 2025 – 1 Sept 2029 (4 yrs)Value: £2,600,000 exc. VAT · £3,119,999 inc. VAT
Delivery: West MidlandsEligibility: SME eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: The contract will be awarded to a single provider based on the most advantageous tender (MAT), assessed against: • Quality (50%) – service delivery, organisation, customer care, and contract management. • Social Value (20%) – commitments to local employment, sustainability, and ethical procurement. • Price (30%) – overall cost-effectiveness.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
15 May 2025, 14:20 BST
Last source update
10 Oct 2025, 15:36 BST
Award evaluation window
Submission end – 5 Aug 2025
Authority reference
P1288
FTS notice number
2025/S 000-021783
Latest notice
Contract details notice (UK7)
Classification (CPV)
Burglar and fire alarmsDoor locksElectronic security lockEnhanced security lockLocksLocksmith servicesSecurity equipmentSecurity fittingsSecurity services
Delivery area
West Midlands (UKG31)
Official registry OCID
ocds-h6vhtk-051494 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
16 Jun 2025, 12:00 BST
Clarification deadline
6 Jun 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The Tender submission must be fully completed and signed by the Tenderer. All Tender submissions must be submitted by Tenderers via the ‘in-tend’ system: in-tendhost.co.uk/birminghamcc ↗ by the date and time detailed in the Procurement Timetable

Timeline

15 May 2025 → 10 Oct 2025 · 6 dates
  1. Tender notice published
    15 May 2025, 14:20 BST
  2. Clarification questions by
    6 Jun 2025, 12:00 BST
  3. Submission deadline
    16 Jun 2025, 12:00 BST
  4. Award decision expected by
    5 Aug 2025, 00:59 BST
  5. Contract starts
    1 Sept 2025
  6. Latest notice published371 days ago
    10 Oct 2025, 15:36 BST

Notice history

3 events · 2 releases on Find a Tender · since 15 May 2025
  1. Tender notice published
    15 May 2025, 14:20 BST
    UK4
  2. Contract details notice published
    10 Oct 2025, 15:36 BST
    UK7
  3. Status changed to complete
    10 Oct 2025, 15:36 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,600,0001 contract exc. VAT
Contracts signed 1latest 26 Sept 2025
Awarded toValueDateStatus
24-7 Locks LtdSME——Awarded

Contracts

  • Provision of security measures for victims of domestic abuse · 24-7 Locks LtdSME

    Signed
    26 Sept 2025
    Value
    £2,600,000
    Period
    1 Oct 2025 – 30 Sept 2029
    Status
    active

Contracting authority & participating public bodies

Birmingham City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PCJJ-4826-QMLZ Council House, 1 Victoria Square, Birmingham, West Midlands, B1 1BBContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • 24-7 Locks LtdAwarded supplierGB-COH: 7629702 Off Edward Rd, Birmingham, West Midlands, B12 9RHContact email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender