Provision of medical aid insurance at British Embassy Kinshasa, Democratic Republic of Congo.

The Authority wishes to undertake Preliminary Market Engagement (PME) in a proportionate and transparent manner to help refine the upcoming procurement for Medical Aid Insurance for the British Embassy Kinshasa. The purpose of this engagement is to gather market insight, test deliverability of the draft requirements, and ensure the specification, KPIs, Conditions of Participation, and commercial approach are suitable, realistic, and attractive to the market. The PME aims to: Understand medical insurance capabilities for Kinshasa based employee populations (benefit design advisory, market testing, placements with insurers/medical schemes, renewal strategy). Validate compliance, governance and data protection approaches (including handling of personal/health data and local regulatory requirements). Test approaches to member servicing (onboarding, helpdesk, claims escalation), provider network stewardship, and reporting/analytics. This engagement is conducted under PA23 s.16 to help prepare the procurement and will be managed to avoid unfair advantage or distortion of competition. Registration Instructions Register on portal → Express Interest → Download Pack → Submit questionnaire by deadline. Disclaimer This engagement is not a call for competition. Participation is optional, not evaluated, and does not affect eligibility to bid. Participation will not affect the ability of suppliers to compete in any future procurement.   PME Questionnaire Pack Suppliers are requested to answer the following questions: 1. Organisation legal name, registration number, and Kinshasa presence. 2. Medical aid insurance licence details: • Evidence of registration with relevant regulatory and professional bodies. • Provide relevant details (names, telephone numbers, email addresses) of key contacts including the physical address of organization’s head office and zonal offices. • Any other relevant information that could enhance the organization’s eligibility. • Provide details of systems and procedures that are in place in your organisation to ensure confidentiality and data protection. How do you meet any local legal requirements related to data handling and health care confidentiality. 3. Experience delivering medical aid insurance services in Kinshasa. 4. Service delivery model for member support and renewals. 5. Data protection and information security controls. 6. Costing model transparency (non-binding). 7. Operational risks and market constraints. 8. Conflicts of interest declaration.