Lot 1
No lot description published.
Buyer: University of South Wales →
View official notice ↗Official source
IT Services transitioned to Microsoft Intune in 2021, moving from on-premise device management to a cloud-based model to improve security, scalability, and consistency across Windows devices. This supports flexible working, strengthens compliance with Cyber Essentials, and helps maintain eligibility for funding and procurement opportunities requiring certification. The implementation has already delivered benefits such as improved visibility, standardisation, and reduced support overheads. The next phase is to expand into more advanced cloud-native endpoint management, including Desktop as a Service (DaaS), to further modernise service delivery. The strategy also aims to shift IT Services from reactive support to more proactive, analytics-driven management using Intune telemetry and automation. This will improve device provisioning, enable zero-touch deployment, and expand specialist capability. Overall, the goal is to create a scalable, flexible operating model that can respond to demand fluctuations while reducing operational risk, improving compliance, and supporting the University’s longer-term digital strategy over the next three years.
No lot description published.
No usable CPV category has been published, so a comparable market set cannot yet be built.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
No documents are published in the current source record.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-05f411 |
|---|---|
| Latest release ID | 057596-2026 |
| Latest release timestamp | Thu Jun 18 2026 13:02:29 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | https://www.find-tender.service.gov.uk/Notice/027693-2026 |
| Tender status | complete |
| Procurement method | selective |
| Procurement method details | Competitive flexible procedure |
| Main procurement category | Not published |
| Above threshold | Not published |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 1 |
| Tender items in source | 0 |
| Tender documents in source | 0 |
| Awards in latest release | 1 |
| Contracts in latest release | 0 |
| Parties in latest release | 2 |
| Date | Event | Reference |
|---|---|---|
| 18 Jun 2026 | award, contract | 057596-2026 |
| 26 Mar 2026 | tender | 027693-2026 |
| 12 Dec 2025 | planningUpdate | 082628-2025 |
| 11 Dec 2025 | planning | 082089-2025 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
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"description": "In the first quarter of 2021, IT Services began its transition to a cloud-managed device management model through the adoption of Microsoft Intune. This marked a strategic shift away from traditional, on-premise device management toward a more secure, scalable, and resilient cloud-based approach for managing the University’s Windows device estate. The primary objective was to establish a consistent and centrally managed platform capable of supporting our user base, while reducing reliance on campus-bound infrastructure and manual configuration. In line with the University’s Digital Strategy, Microsoft Intune enables the consistent enforcement of security, configuration, and compliance policies across all managed devices, regardless of location. This capability has been fundamental in supporting flexible and remote working models, ensuring that devices remain secure, patched and compliant whether they are used on-campus or at home. Importantly, this approach underpins the University’s Cyber Essentials compliance by enforcing required standards, strengthening the overall security posture, and supporting eligibility for research funding, tenders, and project bids where Cyber Essentials certification is a prerequisite, whilst also reducing institutional risk.\nSince the initial implementation, many of the anticipated benefits have been realised, including improved visibility of the device estate, greater standardisation, and reduced operational overheads associated with device provisioning and support. Building on this foundation, USW now aims to progress to the next phase of endpoint evolution by adopting cloud-native capabilities delivered through cloud-based management. This includes the adoption of advanced virtualisation delivery models such as Desktop as a Service (DaaS).\nIT Services must shift focus from reactive, day-to-day support toward higher-value strategic activity. Currently, much of the team’s effort is reactive; however, with sufficient capacity in place, Intune analytics, telemetry, and proactive remediation capabilities can be used more effectively to identify and resolve issues before they\nimpact users. Expanding this model will also broaden skills coverage in specialist areas and enable faster, more reliable device provisioning, including efficiencies gained in zero-touch deployment. We require an operating model that provides flexible capacity to scale in response to fluctuating demand-such as term time, major projects that require Cyber Essentials, and new service rollouts-while modernising the operation of Intune to securely scale the endpoint estate, meet compliance requirements, reduce operational risk, and maintain strategic control without overburdening internal teams. This approach will enable the delivery of key benefits across our strategic programme over the next three years.\nThe Supplier will provide a shared Windows endpoint management and application delivery service that augments USW’s internal capability and accelerates our cloud first approach. Operating within USW’s Microsoft Intune-centred ecosystem, the service will augment day to day operations, streamline application enablement (including streamed delivery where appropriate), support Cyber Essentials compliance at scale, and expand application streaming and virtualisation capacity. USW retains strategic design approval and governance; the Supplier leads operational execution, service reporting, and continuous improvement.\nPlease find a link to the portal below for access to the tender documentation\n.\nhttps://etenderwales.ukp.app.jaggaer.com/go/07096176019D25BB1073",
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"email": "ethan.jones2@southwales.ac.uk"
}
}
],
"language": "en",
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"url": "https://www.find-tender.service.gov.uk/Notice/082628-2025",
"format": "text/html",
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"description": "Preliminary market engagement notice on Find a Tender",
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