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AwardedFind a Tender · award

Provision of Device and Application Management

Buyer: University of South Wales →

View official notice ↗Official source

BuyerUniversity of South Wales
StatusAwarded
Deadline17 Apr 2026
Value£2,833,333
Published18 Jun 2026

What is being bought

IT Services transitioned to Microsoft Intune in 2021, moving from on-premise device management to a cloud-based model to improve security, scalability, and consistency across Windows devices. This supports flexible working, strengthens compliance with Cyber Essentials, and helps maintain eligibility for funding and procurement opportunities requiring certification. The implementation has already delivered benefits such as improved visibility, standardisation, and reduced support overheads. The next phase is to expand into more advanced cloud-native endpoint management, including Desktop as a Service (DaaS), to further modernise service delivery. The strategy also aims to shift IT Services from reactive support to more proactive, analytics-driven management using Intune telemetry and automation. This will improve device provisioning, enable zero-touch deployment, and expand specialist capability. Overall, the goal is to create a scalable, flexible operating model that can respond to demand fluctuations while reducing operational risk, improving compliance, and supporting the University’s longer-term digital strategy over the next three years.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Device and Application Management

Statuspending
Value£1,627,200
Contract periodFrom 1 Jul 2026 to 30 Jun 2029

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05f411
Latest release ID057596-2026
Latest release timestampThu Jun 18 2026 13:02:29 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/027693-2026
Tender statuscomplete
Procurement methodselective
Procurement method detailsCompetitive flexible procedure
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
18 Jun 2026award, contract057596-2026
26 Mar 2026tender027693-2026
12 Dec 2025planningUpdate082628-2025
11 Dec 2025planning082089-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (4 releases)
18 Jun 2026 · 057596-2026 · award, contract
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26 Mar 2026 · 027693-2026 · tender
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    "description": "In the first quarter of 2021, IT Services began its transition to a cloud-managed device management model through the adoption of Microsoft Intune. This marked a strategic shift away from traditional, on-premise device management toward a more secure, scalable, and resilient cloud-based approach for managing the University’s Windows device estate. The primary objective was to establish a consistent and centrally managed platform capable of supporting our user base, while reducing reliance on campus-bound infrastructure and manual configuration. In line with the University’s Digital Strategy, Microsoft Intune enables the consistent enforcement of security, configuration, and compliance policies across all managed devices, regardless of location. This capability has been fundamental in supporting flexible and remote working models, ensuring that devices remain secure, patched and compliant whether they are used on-campus or at home. Importantly, this approach underpins the University’s Cyber Essentials compliance by enforcing required standards, strengthening the overall security posture, and supporting eligibility for research funding, tenders, and project bids where Cyber Essentials certification is a prerequisite, whilst also reducing institutional risk.\nSince the initial implementation, many of the anticipated benefits have been realised, including improved visibility of the device estate, greater standardisation, and reduced operational overheads associated with device provisioning and support. Building on this foundation, USW now aims to progress to the next phase of endpoint evolution by adopting cloud-native capabilities delivered through cloud-based management. This includes the adoption of advanced virtualisation delivery models such as Desktop as a Service (DaaS).\nIT Services must shift focus from reactive, day-to-day support toward higher-value strategic activity. Currently, much of the team’s effort is reactive; however, with sufficient capacity in place, Intune analytics, telemetry, and proactive remediation capabilities can be used more effectively to identify and resolve issues before they\nimpact users. Expanding this model will also broaden skills coverage in specialist areas and enable faster, more reliable device provisioning, including efficiencies gained in zero-touch deployment. We require an operating model that provides flexible capacity to scale in response to fluctuating demand-such as term time, major projects that require Cyber Essentials, and new service rollouts-while modernising the operation of Intune to securely scale the endpoint estate, meet compliance requirements, reduce operational risk, and maintain strategic control without overburdening internal teams. This approach will enable the delivery of key benefits across our strategic programme over the next three years.\nThe Supplier will provide a shared Windows endpoint management and application delivery service that augments USW’s internal capability and accelerates our cloud first approach. Operating within USW’s Microsoft Intune-centred ecosystem, the service will augment day to day operations, streamline application enablement (including streamed delivery where appropriate), support Cyber Essentials compliance at scale, and expand application streaming and virtualisation capacity. USW retains strategic design approval and governance; the Supplier leads operational execution, service reporting, and continuous improvement.\nPlease find a link to the portal below for access to the tender documentation\n.\nhttps://etenderwales.ukp.app.jaggaer.com/go/07096176019D25BB1073",
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        "countryName": "United Kingdom",
        "streetAddress": "University of South Wales,"
      },
      "details": {
        "url": "https://www.southwales.ac.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          },
          {
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Welsh devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "1140312",
        "scheme": "GB-CHC"
      },
      "contactPoint": {
        "name": "Ethan Jones",
        "email": "ethan.jones2@southwales.ac.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
12 Dec 2025 · 082628-2025 · planningUpdate
{
  "id": "082628-2025",
  "tag": [
    "planningUpdate"
  ],
  "date": "2025-12-12T16:03:23Z",
  "ocid": "ocds-h6vhtk-05f411",
  "buyer": {
    "id": "GB-CHC-1140312",
    "name": "University of South Wales"
  },
  "tender": {
    "id": "2053",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "contractPeriod": {
          "endDate": "2029-06-30T23:59:59+01:00",
          "startDate": "2026-07-01T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKL",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Preliminary Market Engagement for Device Capabilities at USW",
    "value": {
      "amount": 1200000,
      "currency": "GBP",
      "amountGross": 1440000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The university has made significant progress towards a Unified Endpoint Management (UEM) solution, utilising Microsoft Intune. Macs are out of scope as they are not yet managed by Intune, however this scope could change in future years as Microsoft's technology updates. We run a corporately managed windows devices, along with BYOD for Android and iPhones. We would be looking to move into managed corporate Androids and iOS using Intune.  The university is going through a significant phase of our digital strategy that requires significant growth in Application Streaming mixed with Desktop as a Service (DaaS).  We need to grow our capabilities and are looking for suppliers to help us with this maturity. We also have an interest in utilising Chromebooks in the future and would want to ensure these are linked into Intune and the compliance configuration. We enforce \"Compliant devices\" within a subset of our users for Cyber Essentials, however, plan to move the entire staff base over to this configuration within the next few years.\nPlease find a link to the portal below for access to the preliminary market engagement questionnaire. \nhttps://etenderwales.ukp.app.jaggaer.com/go/82528870019B0D927823\nWe are keen to receive information on the following capabilities:\na) Intune: Endpoint management\nb) Application: Management / Packaging\nc) Virtualisation: Application Streaming / DaaS / VDI\nPlease specify in the answer to the first question which of these capabilities you cover, we welcome submissions for a single one of these capabilities. Please indicate in all your answers which capabilities are being covered. Labelling answers as appropriate:  (a) Intune,  (b) application,  (c) virtualisation, (d) all",
    "communication": {
      "futureNoticeDate": "2026-02-28T23:59:59+00:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-CHC-1140312",
      "name": "University of South Wales",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKL15",
        "country": "GB",
        "locality": "Pontypridd",
        "postalCode": "CF37 1DL",
        "countryName": "United Kingdom",
        "streetAddress": "University of South Wales,"
      },
      "details": {
        "url": "https://www.southwales.ac.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          },
          {
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Welsh devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "1140312",
        "scheme": "GB-CHC"
      },
      "contactPoint": {
        "name": "Ethan Jones",
        "email": "ethan.jones2@southwales.ac.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "082628-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/082628-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-12-12T16:03:23Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-01-16T23:59:59+00:00",
        "description": "Completion of the preliminary market engagement questionnaire via the below link\nhttps://etenderwales.ukp.app.jaggaer.com/go/82528870019B0D927823\nIf etenderwales hasn't previously been used, please sign up via the below link. \nhttps://etenderwales.bravosolution.co.uk/esop/guest/login.do\nEngagement will close on the 16/01/26"
      }
    ]
  },
  "initiationType": "tender"
}
11 Dec 2025 · 082089-2025 · planning
{
  "id": "082089-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-12-11T14:54:48Z",
  "ocid": "ocds-h6vhtk-05f411",
  "buyer": {
    "id": "GB-CHC-1140312",
    "name": "University of South Wales"
  },
  "tender": {
    "id": "2053",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "contractPeriod": {
          "endDate": "2029-06-30T23:59:59+01:00",
          "startDate": "2026-07-01T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKL",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Preliminary Market Engagement for Device Capabilities at USW",
    "value": {
      "amount": 1200000,
      "currency": "GBP",
      "amountGross": 1440000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The university has made significant progress towards a Unified Endpoint Management (UEM) solution, utilising Microsoft Intune. Macs are out of scope as they are not yet managed by Intune, however this scope could change in future years as Microsoft's technology updates. We run a corporately managed windows devices, along with BYOD for Android and iPhones. We would be looking to move into managed corporate Androids and iOS using Intune.  The university is going through a significant phase of our digital strategy that requires significant growth in Application Streaming mixed with Desktop as a Service (DaaS).  We need to grow our capabilities and are looking for suppliers to help us with this maturity. We also have an interest in utilising Chromebooks in the future and would want to ensure these are linked into Intune and the compliance configuration. We enforce \"Compliant devices\" within a subset of our users for Cyber Essentials, however, plan to move the entire staff base over to this configuration within the next few years.\nPlease find a link to the portal below for access to the preliminary market engagement questionnaire. \nhttps://etenderwales.ukp.app.jaggaer.com/go/82528870019B0D927823\nWe are keen to receive information on the following capabilities:\na) Intune: Endpoint management\nb) Application: Management / Packaging\nc) Virtualisation: Application Streaming / DaaS / VDI\nPlease specify in the answer to the first question which of these capabilities you cover, we welcome submissions for a single one of these capabilities. Please indicate in all your answers which capabilities are being covered. Labelling answers as appropriate:  (a) Intune,  (b) application,  (c) virtualisation, (d) all",
    "communication": {
      "futureNoticeDate": "2026-02-28T23:59:59+00:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
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      "id": "GB-CHC-1140312",
      "name": "University of South Wales",
      "roles": [
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      "address": {
        "region": "UKL15",
        "country": "GB",
        "locality": "Pontypridd",
        "postalCode": "CF37 1DL",
        "countryName": "United Kingdom",
        "streetAddress": "University of South Wales,"
      },
      "details": {
        "url": "https://www.southwales.ac.uk/",
        "classifications": [
          {
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE",
            "description": "Public undertaking"
          },
          {
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Welsh devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "1140312",
        "scheme": "GB-CHC"
      },
      "contactPoint": {
        "name": "Ethan Jones",
        "email": "ethan.jones2@southwales.ac.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "082089-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/082089-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-12-11T14:54:48Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-01-16T23:59:59+00:00",
        "description": "Completion of the preliminary market engagement questionnaire via the below link\nhttps://etenderwales.ukp.app.jaggaer.com/go/82528870019B0D927823\nEngagement will close on the 16/01/26"
      }
    ]
  },
  "initiationType": "tender"
}