PLM Service Management Support

{
  "id": "081165-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-12-09T16:05:16Z",
  "ocid": "ocds-h6vhtk-05f211",
  "buyer": {
    "id": "GB-PPON-PCRM-7973-DCBL",
    "name": "UK INDUSTRIAL FUSION SOLUTIONS LTD"
  },
  "tender": {
    "id": "PP-UKIFS-369",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "contractPeriod": {
          "endDate": "2027-02-10T23:59:59+00:00",
          "startDate": "2026-02-10T00:00:00+00:00",
          "maxExtentDate": "2027-08-10T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72222300",
            "scheme": "CPV",
            "description": "Information technology services"
          },
          {
            "id": "72253000",
            "scheme": "CPV",
            "description": "Helpdesk and support services"
          }
        ]
      }
    ],
    "title": "PLM Service Management Support",
    "value": {
      "amount": 400000,
      "currency": "GBP",
      "amountGross": 480000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st–3rd line), liaison with Dassault for 4th line, platform administration, user training, and business administration tasks. The contract supports continuity of PLM service management during a critical phase of STEP’s design definition workstream.\nFurther information will be provided via a Tender Notice (to be published)\nTo view this notice, please click here: \nhttps://ukifs.delta-esourcing.com/delta/viewNotice.html?noticeId=1000121991",
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PCRM-7973-DCBL",
      "name": "UK INDUSTRIAL FUSION SOLUTIONS LTD",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ14",
        "country": "GB",
        "locality": "Oxfordshire",
        "postalCode": "OX14 3DB",
        "countryName": "United Kingdom",
        "streetAddress": "UK Industrial Fusion Solutions Ltd, Culham Campus"
      },
      "details": {
        "classifications": [
          {
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE",
            "description": "Public undertaking"
          }
        ]
      },
      "identifier": {
        "id": "PCRM-7973-DCBL",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Operational Procurement Team",
        "email": "operationalprocurement.step@ukifs.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "081165-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/081165-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-12-09T16:05:16Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "met",
        "dateMet": "2025-06-24T00:00:00+01:00",
        "description": "1. Summary of Engagement\nUKIFS conducted preliminary market engagement to inform the development of requirements for the procurement of PLM Service Management Support within the STEP Programme. This engagement aimed to understand considerations around service delivery, security, and transition needs.\n2. Engagement Details\nParticipants:\n•Dassault (strategic partner providing 3DEXPERIENCE software)\n•Technia (supplier to UKAEA, of which UKIFS is a wholly owned subsidiary)\n•Format: Separate c.30-minute virtual sessions via Microsoft Teams\nTopics Covered:\n•Location and working arrangements, including security requirements\n•Information security and access management considerations\n•Transition from UKAEA support team to outsourced provider\n•Migration and upgrade requirements\n•Estimated ticket volumes and support time assumptions\n3. Outcome\nThe engagement helped UKIFS refine its understanding of service requirements and operational considerations. No confidential or non-public information was shared with suppliers beyond what is now included in the published technical specifications, as part of the corresponding (active) open tender for this requirement. The final requirements were developed independently by UKIFS approximately three months after the engagement."
      }
    ]
  },
  "initiationType": "tender"
}