Find a TenderAwarded
Published 8 Nov 2023, 14:55 GMT

Official UK procurement notice

PfH Responsive Repairs and Void Property Services Framework Scotland

Official notice

Authority: Procurement for Housing (Public body)

Framework agreement5 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)£105,000,000total for 5 lots · framework ceiling, not attributable revenue
Submissions closed 21 Dec 2023awarded 1 Mar 2024
Lots 5see the lot list below

What is being bought5 lots · detail below

Published requirement description

Procurement for Housing (PfH) Scotland is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark.

PfH Scotland is a contracting authority under Regulation 2 of the Public Contracts (Scotland) Regulations 2015 (“PCSR 2015”) and a central purchasing body under regulation 38 PCSR 2015.

PfH Scotland has appointed suitably qualified and experienced organisations under a multi-lot Framework Agreement to provide public bodies with the opportunity to purchase Responsive repairs and void property services.

Procurement for Housing has established a Framework Agreement for Responsive Repairs and Void Property Services.

The framework has been split into five (5) lots:

  1. Responsive Repairs and Void Property Refurbishment
  2. Void Property Refurbishment
  3. Responsive Repairs
  4. Void Property Cleaning and Clearing Services
  5. Void Property Security Services

CPV: Building completion work · Building installation work · Meter reading service · Repair and maintenance services of building installations · Security equipment · Security screens · Security services · Sewage, refuse, cleaning and environmental services · Surveillance system

How this framework works

From the published notice
Places
up to 50 suppliers · 13 bids on the busiest of 5 lots (0.3 per place) · 19 appointed

Lots and requirements (5)Procurement structure

5 lots · all with a published value · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £7,500,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Responsive Repairs and Void Property ServicesAwardedRenewalPublished value£45,000,000

This lot is to provide PfH members with end-to-end management of their reactive maintenance repairs and works associated with ensuring void properties are at the appropriate standard to relet.

The services provided will either be a fully out-sourced solution to deliver all works for PfH members in relation to their reactive maintenance and void property works or as a top up service to existing in house teams.

It will be at the discretion of the PfH member to determine the level of requirement on an individual contract basis.

The lot structure is split into regions. Document 1 - Instructions to tenderers contain information on the number of regions a contractor can apply for.

PfH has awarded places on the framework to 6 suppliers.

Delivery: Scotland
Extensions: The framework is to be awarded for an initial two years with two option extensions of 12 months each.Variant bids: not allowed
Lot #2Void Property RefurbishmentAwardedRenewalPublished value£25,000,000

This lot is to provides PfH members with end-to-end management of refurbishment works (internal and external) required within empty properties, including but not limited to:

  • Gas and Electrical Safety Inspection
  • Boiler and heating system testing/repairs/installation
  • Electrical testing/repairs/upgrades
  • Kitchen and bathroom repairs
  • General building repairs
  • Joinery and metal works
  • Plastering, painting & decorating
  • Roofing works
  • Fencing & gate repairs
  • Drainage repairs

The services provided will either be a fully out-sourced solution to deliver all works associated with void property refurbishment or as a top up service to existing in house teams. It will be at the discretion of the PfH member to determine the level of requirement on an individual contract basis.

The lot structure is split into regions. Document 1 - Instructions to tenderers contain information on the number of regions a contractor can apply for.

PfH has awarded places on the framework to 12 suppliers.

Delivery: Scotland
Extensions: The framework is to be awarded for an initial two years with two option extensions of 12 months each.Variant bids: not allowed
Lot #3Responsive RepairsAwardedRenewalPublished value£20,000,000

This lot is to provides PfH members with end-to-end management of reactive and responsive repair works (internal and external). Including but not limited to:

  • General internal and external building repairs
  • Plumbing repairs
  • Brickwork repairs
  • Electrical remedial works
  • Window & door repairs
  • Roofing repairs
  • Drainage repairs
  • Flooring repairs (internal and external paving)
  • Plastering, painting & decorating

The services provided will either be a fully out-sourced solution to deliver all reactive maintenance works or as a top up service to existing in house teams.

It will be at the discretion of the PfH member to determine the level of requirement on an individual

contract basis.

The lot structure is split into regions. Document 1 - Instructions to tenderers contain information on the number of regions a contractor can apply for.

PfH has awarded places on the framework to 4 Suppliers.

Delivery: Scotland
Extensions: The framework is to be awarded for an initial two years with two option extensions of 12 months each.Variant bids: not allowed
Lot #4Void Property Cleaning and Clearing ServicesAwardedRenewalceiling above

Lot 4 is a specialist service provision for the cleaning and clearance of void properties including but not limited to the following services:

  • Builders Clean
  • Light Property Clean
  • Deep Property Clean
  • Specialist Cleaning (including site disinfection)
  • Clearing & disposal of general waste
  • Clearing & disposal of hazardous waste (including sharps and clinical waste)
  • Clearing & disposal of electrical and electronic equipment waste (WEEE)
  • Garden clearances
  • Pest control

The lot structure is split into regions. Document 1 - Instructions to tenderers contain information on the number of regions a contractor can apply for.

PfH has awarded places on the framework to 6 Suppliers.

Delivery: Scotland
Extensions: The framework is to be awarded for an initial two years with two option extensions of 12 months each.Variant bids: not allowed
Lot #5Void Property Security ServicesAwardedRenewalceiling above

Lot 5 is a specialist service provision to ensure site safety and security of empty/void sites and properties under the responsibility of PfH

members.

The services under this lot will fall into two main categories:

Site Security which will include (but is not limited to) the following solutions:

  • Supply, installation and removal of demountable screens and doors on a purchase and hire basis
  • Supply, installation and removal of security fencing on a purchase and hire basis
  • Supply, installation and removal of net curtains on a purchase and hire basis
  • Boarding up services
  • Guardianship provision
  • Secure meter box coverings

And Site Monitoring which will include (but is not limited to) the following solutions:

  • Temporary alarm detection systems (can also include a responsive service)
  • Mobile CCTV towers
  • Mobile patrol services

The lot structure is split into regions. Document 1 - Instructions to tenderers contain information on the number of regions a contractor can apply for.

PfH has awarded places on the framework to 5 Suppliers.

Delivery: Scotland
Extensions: The framework is to be awarded for an initial two years with two option extensions of 12 months each.Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 5 lots
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
Conditions of participation2
  • Economic & financial standing

    Organisations are required to have minimum annual turnover in the last financial year for Lot 1 20,000,000.00 GBP pounds (National) 7,000,000.00 GBP pounds (Regional), Lot 2 5,000,000.00 GBP pounds (National) 2,000,000.00 GBP Pounds (Regional), Lot 3 15,000,000.00 GBP pounds (National) 5,000,000.00 (Regional, Lot 4 300,000 GBP Pounds, Lot 5 850,000 GBP Pounds and must be able to provide audited accounts for the last two years if requested. Additionally organisations are required to have an Experian score greater than 50 or can demonstrate to the satisfaction of PfH Scotland that its financial position is sufficiently robust to merit a place on the framework. PfH Scotland will obtain an independent third-party risk report from Experian using the company registration number supplied by the bidder. Any bidder who does not meet the minimum threshold of 50 out of 100 (Average Risk) will be subject to further investigation. This may entail a review of recent accounts and PfH Scotland reserves the right to request additional information to satisfy itself that the organisation is financially secure. PfH Scotland reserves the right to reject a bidder where it has doubts over the financial positional of an organisation. It is the bidders responsibility to ensure that all information held by Experian is accurate when submitting the tender. Minimum level(s) of standards required: Bidders are required to hold a minimum (or commit to holding) a minimum of five (5) million pounds GBP Employ…

  • Technical & professional ability

    Bidders are required to be able to supply at least three contract examples for each lot they are bidding for. Such examples must be within the last three years (five for works contracts) and must provide sufficient detail to enable PfH to be able to identify and assess the relevance of the contract examples to the services required under the framework agreement.

    Bidders should use question 4C.1.and 4C.1.2 see, document 5E, to respond to the requirement. Bidders that are unable to provide three relevant and appropriate examples demonstrating sufficient experience (or provide a justification why they are unable to do so) will be excluded from the procurement process.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “PfH Responsive Repairs and Void Property Services Framework Scotland” is a framework: the contest is a place on its panel, up to 50 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
8 Nov 2023, 14:55 GMT
Last source update
26 Mar 2024, 16:37 GMT
Award evaluation window
21 Dec 2023 – …
Authority reference
BH/November 2023/RRVPS
FTS notice number
2024/S 000-009895
Classification (CPV)
Building completion workBuilding installation workMeter reading serviceRepair and maintenance services of building installationsSecurity equipmentSecurity screensSecurity servicesSewage, refuse, cleaning and environmental servicesSurveillance system
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-0416d5 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

As set out in the contract documentation.

Publisher note: 1) Bidders may be excluded if they are in any of the situations referred to in Reg.58 of the PCSR 2015. 2) Bidders must state the amount of the contract they expect to subcontract. 3) Quality assurance. Bidders are required to hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 or can demonstrate that they have robust equivalent quality standards in accordance with Document 5B of this tender. 4) Health and Safety. Bidders are required to hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 or has within the last 12 months met the assessment requirements of a construction related scheme in registered membership of the safety schemes in procurement (SSIP) or; can demonstrate that they have robust equivalent health and safety standards in accordance with Document 5B of this tender. 5) Environmental. Bidders are required to hold a UKAS (or equivalent) accredited independent third-party certificate of compliance with ISO 14001 or can demonstrate it has robust equivalent environmental standards in accordance with Document 5B of this tender. This Framework may be used by any contracting authority listed in or referred to in the FTS / PCS Notice. This includes: All current members of PfH at the time of the FTS / PCS notice for this procurement; Any registered provider of social housing (or Welsh registered social landlord ,or Scottish registered social registered social landlord) that becomes a member of PfH during the period of the Framework Agreement; Any public authority (as defined in the Freedom of Information Act 2000 for public authorities in England, Wales, Northern Ireland and UK-wide public authorities based in Scotland, or as defined in the Freedom of Information (Scotland) Act 2002 for Scottish public authorities) that becomes a member of PfH at any time during the period of the Framework Agreement; Any local authority (as defined in the Local Government Act 1972 for public authorities in England and Wales or as defined in the Local Government (Scotland) Act 1973 for Scottish local authorities or as defined in the Local Government Act (Northern Ireland) 1972 for local authorities in Northern Ireland) that becomes a member of PfH at any time during the period of the Framework Agreement; Any housing Arm's Length Management Organisation (ALMO) that becomes a member of PfH during the period of the Framework Agreement; Any wholly owned subsidiaries of any of the above Organisations And any other contracting authority listed on the following page of the PfH website http://procurementforhousing.co.uk/permissible-users/ at the time of the FTS / PCS notice for this procurement. (SC Ref:761990)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Appointment period ends
21 Dec 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
21 Dec 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Dec 2023 → 26 Mar 2024 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    21 Dec 2023, 12:00 GMT
  2. Bids opened
    21 Dec 2023, 12:00 GMT
  3. Notice published
    26 Mar 2024, 16:37 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    26 Mar 2024, 16:37 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 19admitted to the panel · see the list ↓
Bids received 1312 from SMEs · busiest of 5 lots
Contracts signed 5latest 1 Mar 2024

5 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £7,500,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Responsive Repairs and Void Property Services

    Signed
    1 Mar 2024
    Value
    £45,000,000
    Status
    active
  • Void Property Refurbishment

    Signed
    1 Mar 2024
    Value
    £25,000,000
    Status
    active
  • Responsive Repairs

    Signed
    1 Mar 2024
    Value
    £20,000,000
    Status
    active
  • Void Property Cleaning and Clearing Services

    Signed
    1 Mar 2024
    Value
    ceiling above
    Status
    active
  • Void Property Security Services

    Signed
    1 Mar 2024
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Responsive Repairs and Void Property Services9bids · 9 electronic · 9 from abroad8——
2 · Void Property Refurbishment13bids · 13 electronic · 13 from abroad12——
3 · Responsive Repairs4bids · 4 electronic · 4 from abroad3——
4 · Void Property Cleaning and Clearing Services6bids · 6 electronic · 6 from abroad4——
5 · Void Property Security Services5bids · 5 electronic · 5 from abroad4——

Contracting authority & participating public bodies

Procurement for Housing

Contracting authorityPublic bodyBody governed by public lawGeneral public services Lomond Court, Stirling, Scotland, FK9 4TUContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • Court of SessionReview body Edinburgh

Framework contractors & participating bidders

19 commercial parties on the notice
  • BRB Electrical LimitedFramework contractor 19 Colquhoun Avenue, Hillington Park, Glasgow, Scotland, G52 4BNContact phone
  • Bancon Construction LimitedFramework contractor Burn o Bennie Road, Banchory, Scotland, AB31 5ZUContact phone
  • Bell Group LtdFramework contractor Bell Business Park, Rochsolloch Road, Airdrie, UK, ML6 9BGContact phone
  • Chase Services Group LtdFramework contractor 250A-High Road, Ilford, East of England, IG1 1YSContact phone
  • City Gate Construction LimitedFramework contractor Unit 3, Imperial Park, West Avenue, Linwood, UK, PA1 2FBContact phone
  • ClearwayFramework contractor Fountain House, Anchor Boulevard, Crossways Business Park, Dartford, UK, DA2 6QHContact phone
  • Gas Call Services LtdFramework contractor 2 Queenslie Court, Summerlee Street, Glasgow, Scotland, G33 4DBContact phone
  • H Clarke & Sons Limited T/A HCS Mechanical and Electrical ServicesFramework contractor Unit 9, Kelvin Gate, 58 Kelvin Avenue, Glasgow, UK, G52 4GAContact phone
  • MP Group UK LimitedFramework contractor 324 Drumoyne Road, Glasgow, UK, G51 4DXContact phone
  • Magnus Electrical Services LimitedFramework contractor 6-8 Achamore Road, Glasgow, Scotland, G15 8QSContact phone
Show 9 more suppliers
  • Ogilvie Construction LtdFramework contractor Ogilvie House, Pirnhall Business Park, Stirling, Scotland, FK7 8ESContact phone
  • Orbis Protect Ltd (formerly SitexOrbis ltd)Framework contractor Unit 7, Harmony Court, Govan, Glasgow, Glasgow, Scotland, G51 3HNContact phone
  • Perfect Clean Edinburgh LtdFramework contractor Midlothian Innovation Centre, Pentlandfield, Roslin, Scotland, EH25 9REContact phone
  • Procast Building Contractors Ltd.Framework contractor 4 Alness Street, Hamilton, Scotland, ML3 6RUContact phone
  • Qts contractsFramework contractor Qts office, Muckhart road, Dunning, Scotland, Ph2 0rlContact phone
  • Regency Ayrshire Limited Ta Regency FMFramework contractor Unit 2d Bravo Freight Centre, Prestwick Airport, PRESTWICK, Scotland, KA92PHContact phone
  • SPS Doorguard LimitedFramework contractor The Octagon, 35 Baird Street, Glasgow, UK, G4 0EEContact phone
  • Totalis Solutions LtdFramework contractor 41 McGown Street, Paisley, Scotland, PA3 1QJContact phone
  • VPS (UK) LtdFramework contractor Broadgate House, Broadway Business Park, Chadderton, Oldham, UK, OL9 9XAContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.