Find a TenderPlanned procurement
Published 31 Mar 2026, 09:28 BST

Official UK procurement notice

Patient Discharge and Mental Health Step Down (Beds) Care Services (SBS10541)

Authority: NHS Shared Business Services Limited (NHS & healthcare)

3 lotsServices
Sectors: Health & Social Care (85) Delivery: UK
Planned pipeline value£300,000,000total for 3 lots · pipeline notice, not a live tender
Tender notice expected 27 Jan 2027from the planned procurement notice
Lots 3see the lot list below

What is being bought3 lots · detail below

Published requirement description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework.

NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of services that aim to deliver a comprehensive route to market for Approved Organisations wishing to procure Patient Discharge and Mental Health Step Down Care (Beds) Services, and Virtual Wards (Hospital at Home) to be used by NHS SBS Approved Organisations.

Approved Organisations are NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) or any combined authority, integrated care board, local authority, NHS England, NHS foundation trust, NHS trust or any other body listed as a ""relevant authority"" in the National Health Service Act 2006, which the Authority authorises to use the resulting Framework. These organisations, for the purpose being a principal to the framework agreement under the Health Care Services (Provider Selection Regime) Regulations are identifiable on the list of Approved Organisations and may be added to from time to time.

Our Approved Organisation list can be found on:

www.sbs.nhs.uk/services/framework-a… ↗

NHS Shared Business Services reserves its right to consider alternate agency models, details of which will be published in future Contract Notices.

The framework will provide a route to market for NHS organisations and the wider public sector to procure Discharge to Assess Services, Mental Health and Step Down Care Beds Services, and Virtual Wards (Hospital at Home), to support their service delivery. The proposed new framework lotting structure will therefore be as follows:

Lot 1 - Discharge to Assess Services

Lot 2 - Mental Health Step Down Care Beds Services

Lot 3 - Virtual Wards (Hospital at Home)

We are committed to working with suppliers who are dedicated to Sustainability and Social Value and there will be sufficient weighting on these elements in the tender.

CPV: Health services

Lots and requirements (3)Procurement structure

3 lots · no lot values published
Lot #1Discharge to Assess ServicesPlanned

The framework will provide a route to market for NHS organisations and the wider public sector to procure Discharge to Assess Services, Mental Health and Step Down Care Beds Services, and Virtual Wards (Hospital at Home), to support their service delivery. The proposed new framework lotting structure will therefore be as follows:

Lot 1 - Discharge to Assess Services

Lot 2 - Mental Health Step Down Care Beds Services

Lot 3 - Virtual Wards (Hospital at Home) Additional information: This is a Provider Selection Regime (PSR) Pre Market Engagement Notice. The awarding of this contract will be subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply.

Please see description in the main contract objective on the Preliminary Market Engagement Questionnaire (PMEQ). Lots will be further defined as an outcome of this pre market engagement. The renewal Framework, subject to review and change, is expected to go live on 18/01/28, immediately after the expiry of the existing framework SBS10230 on 17/01/28

Please see the link at section 1.3 above for instructions on how to participate and submit responses via the SAP Ariba PME.

Delivery: South East

Who is likely to bid for this lot ↓

Lot #2Mental Health and Step Down Care Beds ServicesPlanned

The framework will provide a route to market for NHS organisations and the wider public sector to procure Discharge to Assess Services, Mental Health and Step Down Care Beds Services, and Virtual Wards (Hospital at Home), to support their service delivery. The proposed new framework lotting structure will therefore be as follows:

Lot 1 - Discharge to Assess Services

Lot 2 - Mental Health Step Down Care Beds Services

Lot 3 - Virtual Wards (Hospital at Home) Additional information: This is a Provider Selection Regime (PSR) Pre Market Engagement Notice. The awarding of this contract will be subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply.

Please see description in the main contract objective on the Preliminary Market Engagement Questionnaire (PMEQ). Lots will be further defined as an outcome of this pre market engagement. The renewal Framework, subject to review and change, is expected to go live on 18/01/28, immediately after the expiry of the existing framework SBS10230 on 17/01/28

Please see the link at section 1.3 above for instructions on how to participate and submit responses via the SAP Ariba PME.

Delivery: South East

Who is likely to bid for this lot ↓

Lot #3Virtual Wards (Hospital at Home)Planned

The framework will provide a route to market for NHS organisations and the wider public sector to procure Discharge to Assess Services, Mental Health and Step Down Care Beds Services, and Virtual Wards (Hospital at Home), to support their service delivery. The proposed new framework lotting structure will therefore be as follows:

Lot 1 - Discharge to Assess Services

Lot 2 - Mental Health Step Down Care Beds Services

Lot 3 - Virtual Wards (Hospital at Home) Additional information: This is a Provider Selection Regime (PSR) Pre Market Engagement Notice. The awarding of this contract will be subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply.

Please see description in the main contract objective on the Preliminary Market Engagement Questionnaire (PMEQ). Lots will be further defined as an outcome of this pre market engagement. The renewal Framework, subject to review and change, is expected to go live on 18/01/28, immediately after the expiry of the existing framework SBS10230 on 17/01/28

Please see the link at section 1.3 above for instructions on how to participate and submit responses via the SAP Ariba PME.

Delivery: South East

Who is likely to bid for this lot ↓

Pipeline intelligence · planning stage: how this market runs before the tender is published

How NHS Shared Business Services Limited buys Health services (CPV 8510), and who usually turns up

NHS Shared Business Services Limited’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Health services (CPV 8510) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerNHS Shared Business Services Limited · division 85
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 1 of 2 known-size awards · market: CPV 8510 · South East England, n=212
1 of 250%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Here, local means registered in South East England.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 4 of 5 known-location awards · market: CPV 8510 · South East England, n=356
80%69%

Most of this buyer’s recorded winners are registered in South East England.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 5 decided notices · market: CPV 8510 · UK-wide, n=92
151 days59 days

Half of these awards were announced within 151 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 5 of 6 procurements with awards had no recorded rival · market: CPV 8510 · South East England, n=267
83%81%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyerNo bid counts published
The market49 lots with bid counts · CPV 8510 · South East England
18% had one bid
Market · select a colour for counts
1 bid18%
Market: 9 of 49 lots with published bid counts.
2–316%
Market: 8 of 49 lots with published bid counts.
4–637%
Market: 18 of 49 lots with published bid counts.
7+29%
Market: 14 of 49 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyerNo estimate-and-award pairs published
The market30 lots with estimate and award · CPV 8510 · South East England
17% below estimate
Market · select a colour for counts
Below estimate17%
Market: 5 of 30 lots with an estimate and award.
Within ±2%73%
Market: 22 of 30 lots with an estimate and award.
Above estimate10%
Market: 3 of 30 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Our matching links this notice to “PATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)” of this authority, but none of the 5 panel members sit in a category matching this notice.

Lot #1Discharge to Assess ServicesCPV 85100000Estimate not published
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 49 past lots.

A forecast, not a list of bidders.

—No model forecast yet18% single-bid risk
Past bids on 49 similar lots
1 bid18%
9 of 49 similar past lots received 1 bid (18%).
2–316%
8 of 49 similar past lots received 2–3 (16%).
4–637%
18 of 49 similar past lots received 4–6 (37%).
7+29%
14 of 49 similar past lots received 7+ (29%).
Comparable past lots usually drew 4 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Estimate not published
The buyer published no estimate for this lot, so there is nothing to forecast against. A price prediction here would be a number about a number we do not have.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

SupplierThis buyer’s earlier contractLotAward valueWhy listed
Pulse Healthcare Limited t/a XylaEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Discharge to Assess Services—Matched as the earlier contract
Sunrise Rehabilitation LtdEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Discharge to Assess Services—Matched as the earlier contract
British Red Cross SocietyEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Discharge to Assess Services—Matched as the earlier contract
Airmid Staffing LimitedEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Discharge to Assess Services—Matched as the earlier contract
Onecare-UK LtdEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Mental Health Step Down Care Beds Services—Matched as the earlier contract

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

Lot #2Mental Health and Step Down Care Beds ServicesCPV 85100000Estimate not published
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 49 past lots.

A forecast, not a list of bidders.

—No model forecast yet18% single-bid risk
Past bids on 49 similar lots
1 bid18%
9 of 49 similar past lots received 1 bid (18%).
2–316%
8 of 49 similar past lots received 2–3 (16%).
4–637%
18 of 49 similar past lots received 4–6 (37%).
7+29%
14 of 49 similar past lots received 7+ (29%).
Comparable past lots usually drew 4 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Estimate not published
The buyer published no estimate for this lot, so there is nothing to forecast against. A price prediction here would be a number about a number we do not have.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

SupplierThis buyer’s earlier contractLotAward valueWhy listed
Pulse Healthcare Limited t/a XylaEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Discharge to Assess Services—Matched as the earlier contract
Sunrise Rehabilitation LtdEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Discharge to Assess Services—Matched as the earlier contract
British Red Cross SocietyEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Discharge to Assess Services—Matched as the earlier contract
Airmid Staffing LimitedEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Discharge to Assess Services—Matched as the earlier contract
Onecare-UK LtdEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Mental Health Step Down Care Beds Services—Matched as the earlier contract

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

Lot #3Virtual Wards (Hospital at Home)CPV 85100000Estimate not published
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 49 past lots.

A forecast, not a list of bidders.

—No model forecast yet18% single-bid risk
Past bids on 49 similar lots
1 bid18%
9 of 49 similar past lots received 1 bid (18%).
2–316%
8 of 49 similar past lots received 2–3 (16%).
4–637%
18 of 49 similar past lots received 4–6 (37%).
7+29%
14 of 49 similar past lots received 7+ (29%).
Comparable past lots usually drew 4 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Estimate not published
The buyer published no estimate for this lot, so there is nothing to forecast against. A price prediction here would be a number about a number we do not have.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

SupplierThis buyer’s earlier contractLotAward valueWhy listed
Pulse Healthcare Limited t/a XylaEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Discharge to Assess Services—Matched as the earlier contract
Sunrise Rehabilitation LtdEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Discharge to Assess Services—Matched as the earlier contract
British Red Cross SocietyEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Discharge to Assess Services—Matched as the earlier contract
Airmid Staffing LimitedEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Discharge to Assess Services—Matched as the earlier contract
Onecare-UK LtdEarlier contractPATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)notice published Aug 2023Mental Health Step Down Care Beds Services—Matched as the earlier contract

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

What this replaces
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

82% title match.

A past supplier may not bid again.

The prior contract this notice most likely re-tenders · matched by title and category (82% title match), the holder is not guaranteed to re-bid

PATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230) — held by Onecare-UK Ltd and Pulse Healthcare Limited t/a Xyla (+1 more); no contract end date published.

Procedure terms & legal framework

From the official record · publisher note attached
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
31 Mar 2026, 09:28 BST
Last source update
31 Mar 2026, 09:28 BST
Authority reference
SBS10541
FTS notice number
2026/S 000-029418
Classification (CPV)
Health services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06788c Find a Tender

Publisher note: This Pre Market Engagement Notice is to signal an intention to commence market engagement with those suppliers within the Patient Discharge Services and Virtual Wards/ Hopital at Home market. Please complete the PMEQ via the SAP Ariba portal. Further NHS Shared Business Services Limited (NHS SBS) reserves the right to withdraw this notice at any time. NHS SBS is not bound to accept any proposals submitted by Bidders and is not liable for any costs incurred as a result of Bidders engaging with this process. This early market engagement exercise does not guarantee that a Procurement will take place and NHS SBS reserves the right to defer from any Procurement entirely. NHS SBS also intends to hold market engagement sessions with industry experts and suppliers interested in potentially bidding for the resulting Framework Agreement NHS SBS will use an eSourcing system for any procurement activity taken subsequent to this Notice. The eSourcing system we will use is SAP Ariba. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a Framework Agreement if invited to do so. The value in II.1.5 is an indicative value over 4 years from 18/01/28 The date in II.3 is the estimated date of publication, please monitor Find a Tender Service https://www.find-tender.service.gov.uk/Search for the publication of the relevant contract notice.

How it was run

Official notice
Submission deadline
—

Timeline

31 Mar 2026 → 27 Jan 2027 · 2 dates
  1. Notice published204 days ago
    31 Mar 2026, 09:28 BST
  2. Today
    21 Oct 2026
  3. Tender notice expectedin 98 days
    27 Jan 2027

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

NHS Shared Business Services Limited

Contracting authorityNHS & healthcarePublic Sector Framework Provider https://www.sbs.nhs.uk/nhs-sbs-about-usHealth GB-COH: 05280446 1 Bartholomew Close, London, UK, EC1A7BLContact email Published organisation website ↗

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.