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Published 5 Dec 2022, 13:33 GMT

Official UK procurement notice

PATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)

Official notice

Authority: NHS Shared Business Services Limited (NHS & healthcare)

Framework agreement4 lotsServicesOpen procedureSME suitable
Sectors: Health & Social Care (85) Delivery: UK
Framework ceiling (notional)£300,000,000total for 4 lots · framework ceiling, not attributable revenue
Submissions closed 31 Jan 2023awarded 12 Jul 2023
Lots 4see the lot list below

Re-procurement plannedPatient Discharge and Mental Health Step Down (Beds) Care Services (SBS10541) · tender expected

What is being bought4 lots · detail below

Published requirement description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework.

NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Patient Discharge and Mental Health Step Down Beds Services and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations.

This procurement has been conducted under the Light Touch Regime ('LTR') and is therefore subject to limited regulation. It has been conducted in accordance with regulations 74 to 76 of PCR 2015 and relates to Schedule 3 of the Public Contracts Regulations 2015 (PCR) 2015 as a specific service.

The framework includes:

Lot 1 - Discharge to assess services

Lot 2 - Third Party Brokerage Services

Lot 3 - Virtual Ward Support Services

Lot 4 - Mental Health Step Down Care Beds Services

CPV: Health services

How this framework works

From the published notice
Bids received
6 bids received · 12 suppliers appointed

Lots and requirements (4)Procurement structure

4 lots · all with a published value · same evaluation weights on every lot

Every one of these 4 lots carries the same published figure, £75,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Discharge to Assess ServicesAwardedRenewalceiling above

This lot aims to provide a flexible service for patients being discharged from hospital into an appropriate care setting. This service provision is to facilitate patient discharge not only from emergency departments but also from the wider acute hospital and community care settings. The service will provide the necessary assessment and enabling support required to take a medically stable person from the acute setting back home or to a more appropriate setting for assessment. Patients are supplied with short term, funded support to be discharged to their own home or another community setting (where appropriate). Assessment for longer-term care and support needs, which is signposted onto longer-term service, is undertaken in the most appropriate setting and at the right time for the person. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement.

Delivery: UK
Extensions: Duration is 36 months with an option to extend a further 12 months. This contract is subject to renewal. · 36 months with the option to further extend a further 12 monthsVariant bids: not allowed
85100000 Health services
Lot #2Third Party Brokerage ServicesAwardedRenewalceiling above

This lot is to supply brokerage services for hospital patients whose needs are to be met when they are fit to be discharged from hospital. Bidders will deliver all the mandatory requirements as detailed in the Specification of the Framework Agreement.

Delivery: UK
Extensions: Duration is 36 months with an option to extend a further 12 months. This contract is subject to renewal. · 36 months with the option to further extend 12 monthsVariant bids: not allowed
85100000 Health services
Lot #3Virtual Ward Support ServicesAwardedRenewalceiling above

To supply a "secondary care" service within a patients care setting over a period up to 6 weeks. This is a virtual ward, and it is provided by a clinician in a variety of settings such as at home, onward care facilities etc. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement.

Delivery: UK
Extensions: Duration is 36 months with an option to extend a further 12 months. This contract is subject to renewal. · 36months with the option to further extend 12 monthsVariant bids: not allowed
85100000 Health services
Lot #4Mental Health Step Down Care Beds ServicesAwardedRenewalceiling above

This lot will be focused on securing Mental Health Step Down Care supported placements which must provide safe, rapid assessments with an outcome of accommodation that would support patients who are 18+ currently enduring mental ill-health and are being discharged from an acute ward for a period of up to six weeks. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement.

Delivery: UK
Extensions: Duration is 36 months with an option to extend a further 12 months. This contract is subject to renewal. · 36 months with the option to further extend 12 monthsVariant bids: not allowed
85100000 Health services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 4 lots
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (3)
  • Quality: 50%
  • price: 40%
  • Social Value and Sustainability: 10%
Published award criteria (3)
  • Quality: 50%
  • Social Value and Sustainability: 10%
  • Price: 40%
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “PATIENT DISCHARGE AND MENTAL HEALTH STEP DOWN CARE SERVICES (SBS10230)” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
5 Dec 2022, 13:33 GMT
Last source update
11 Aug 2023, 11:27 BST
Award evaluation window
31 Jan 2023 – …
Authority reference
SBS10230
FTS notice number
2023/S 000-023543
Classification (CPV)
Health services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-038aa3 Find a Tender
Contract terms
Performance terms

Regular reviews will take place with awarded bidders

Publisher note: Some purchases under this Framework Agreement may have requirements that can be met under this Framework Agreement but the purchase of which may be exempt from the Procurement Regulations. In such cases, Call-off Contracts from this Framework will be unregulated purchases for the purposes of the Procurement Regulations, and Approved Organisations may, at their discretion, modify the terms and conditions of any Call-off Contracts to reflect that Approved Organisation's specific needs.

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredLanguage: EN
Access & registration note: Free buyer-specific invitations
Appointment period ends
31 Jan 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
31 Jan 2023, 13:00 GMT
Detailed submission instructions & authority contactsFrom official release

discovery.ariba.com/rfx/14810583 ↗

Timeline

31 Jan 2023 → 11 Aug 2023 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    31 Jan 2023, 12:00 GMT
  2. Bids opened
    31 Jan 2023, 13:00 GMT
  3. Notice published
    11 Aug 2023, 11:27 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    11 Aug 2023, 11:27 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 12admitted to the panel · see the list ↓
Bids received 66 from SMEs
Contracts signed 20latest 12 Jul 2023

25 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 20 of these contracts carry the same published figure, £75,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Discharge to Assess Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Discharge to Assess Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Discharge to Assess Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Discharge to Assess Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Third Party Brokerage Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Third Party Brokerage Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Virtual Ward Support Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Virtual Ward Support Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Virtual Ward Support Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Virtual Ward Support Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Virtual Ward Support Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Virtual Ward Support Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Mental Health Step Down Care Beds Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Mental Health Step Down Care Beds Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Mental Health Step Down Care Beds Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Mental Health Step Down Care Beds Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Mental Health Step Down Care Beds Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Discharge to Assess Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Discharge to Assess Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

  • Discharge to Assess Services

    Signed
    12 Jul 2023
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Discharge to Assess Services12bids · 12 electronic8——
2 · Third Party Brokerage Services3bids · 3 electronic2——
3 · Virtual Ward Support Services7bids · 7 electronic4——
4 · Mental Health Step Down Care Beds Services6bids · 6 electronic6——
Whole notice6bids · 6 electronic6——

Contracting authority & participating public bodies

NHS Shared Business Services Limited

Contracting authorityNHS & healthcarePublic Sector Framework Provider https://www.sbs.nhs.uk/nhs-sbs-about-usHealth GB-COH: 05280446 Three Cherry Trees Lane, Hertfordshire, UK, HP2 7AHContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and WalesReview body London

Framework contractors & participating bidders

12 commercial parties on the notice
  • Airmid Staffing SolutionsFramework contractorGB-COH: 13545843 2 Station Road West, OXTED, UK, RH8 9EPContact phone
  • Avantis Living LimitedFramework contractorGB-COH: 11997084 Knightsbridge House, Bradford, UK, BD4 7SQContact phone
  • British Red CrossFramework contractorGB-COH: RC000070 British Red Cross Society, London, UK, EC2Y 9ALContact phone
  • Direct Healthcare 24 LtdFramework contractorGB-COH: 08741677 66-68 College Road, Harrow, UK, HA1 1BEContact phone
  • Healthnet Homecare LtdFramework contractorGB-COH: 6856641 Unit 1 Orbit Business Park, Derbyshire, UK, DE11 0WUContact phone
  • Highlands Care SolutionsFramework contractorGB-COH: 12122664 4 Jasmine Court, Sevenoaks, UK, TN15 6BWContact phone
  • Homelink HealthcareFramework contractorGB-COH: 09767951 42/44 High Street, Berks, UK, SL1 1ELContact phone
  • MCB Software ServicesFramework contractorGB-COH: 10245607 7 Moyne Close, Cambridge, UK, CB4 2TAContact phone
  • OneCare UK LtdFramework contractorGB-COH: 08240277 91 Welldon Crescent, Harrow, UK, HA1 1QWContact phone
  • Pulse Healthcare LtdFramework contractorGB-COH: 3156103 Building 1, Hertfordshire, UK, EN10 6NHContact phone
Show 2 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria