Official UK procurement notice
Oracle Fusion Support · UK public procurement notice
Authority: City & County of Swansea (Local council)
What is being bought
Published requirement descriptionSwansea Council (CCS) has recently implemented Oracle Fusion after using EBS for 17 years. As well as having an in-house Oracle support team, Swansea has a support partner providing technical and functional support for Level 2 and Level 3 for Oracle Fusion including patch management and testing, enhancement changes and fault fixes. This support is delivered primarily remotely.
The internal Oracle Support team will be responsible for Level 1 support to the user communities. Providing a single point of contact for the reporting of all queries or issues. The in-house team will categorise issues and where necessary request additional support from the support partner for Level 2 & 3 support.
CPV: Helpdesk and support services · Software support services · System and support services · System management software development services
The lotProcurement structure
single lot · no lot value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 60
- Price: 40
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 11 Jul 2023, 17:01 BST
- Last source update
- 9 Nov 2023, 11:08 GMT
- Award evaluation window
- 14 Aug 2023 – …
- Authority reference
CCS/22/303- FTS notice number
2023/S 000-033150- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03e0daFind a Tender
Publisher note: (WA Ref:136315)
How it was run
Official notice- Submission deadline
- 11 Aug 2023, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en, cy
- Bid validity
- 120 days from the deadline
- Bids opened
- 14 Aug 2023, 12:00 BST
Timeline
11 Aug 2023 → 9 Nov 2023 · 3 dates- Submission deadline11 Aug 2023, 12:00 BST
- Bids opened14 Aug 2023, 12:00 BST
- Notice published9 Nov 2023, 11:08 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete9 Nov 2023, 11:08 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| de Novo SolutionsSME | £3,000,000 † | — | Awarded |
Contracts
Contract 033150-2023-CCS/22/303-1 · de Novo SolutionsSME
- Signed
- 1 Nov 2023
- Value
- £3,000,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4bids · 4 electronic · 4 from abroad | 3 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- de Novo SolutionsAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria