Official UK procurement notice
Online peer-to-peer and student-to-staff asynchronous chat platform, and virtual community platform
Authority: University of South Wales (Education)
Sectors: IT Services & Software (72) Delivery: Wales (UKL15)
Published estimate£240,000≈ £80k / year · £288,000 inc. VAT19.7% below published estimate
Submissions closed 12 Aug 2026awarded 10 Sept 2026
Awarded to Unibuddy Limited
Contract term 3 yrsends 6 Sept 2029 · up to 5 Sept 2030 with extensions · starts 7 Sept 2026
What is being bought
Published requirement descriptionContract details notice regarding a 3 year + 12 month contract for Online peer-to-peer and student-to-staff asynchronous chat platform, and virtual community platform
CPV: Software supply services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£240,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published sub-criteria (6)
- Integration and Interoperability: 10%
- Data Protection: 15%
- Implementation, Scalability, and Performance: 15%
- Analytics, Reporting, and Continuous Innovation: 20%
- Total price: 30%
- Social value: 10%
Published award criteria (6)
- Integration and Interoperability
- Data Protection
- Implementation, Scalability, and Performance
- Analytics, Reporting, and Continuous Innovation
- Social value
- Total price
What this means for your bid
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 15 Jul 2026, 11:51 BST
- Last source update
- 6 Oct 2026, 10:05 BST
- Award evaluation window
- Submission end – 21 Aug 2026
- Authority reference
2091- FTS notice number
2026/S 000-066684- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06cbc6Find a Tender
How it was run
Official noticeRun through: Sell2Wales · Who buys & how to bid on Sell2Wales
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
- Submission deadline
- 12 Aug 2026, 12:00 BST
- Clarification deadline
- 7 Aug 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- cy, en
Detailed submission instructions & authority contactsFrom official release
Timeline
15 Jul 2026 → 6 Oct 2026 · 8 dates- Tender notice published99 days ago15 Jul 2026, 11:51 BST
- Clarification questions by76 days ago7 Aug 2026, 12:00 BST
- Submission deadline71 days ago12 Aug 2026, 12:00 BST
- Award decision expected by61 days ago21 Aug 2026, 23:59 BST
- Contract starts45 days ago7 Sept 2026, 00:00 BST
- Assessment summaries sent42 days ago10 Sept 2026, 00:00 BST
- Standstill ends30 days ago21 Sept 2026, 23:59 BST
- Latest notice published16 days ago6 Oct 2026, 10:05 BST
Notice history
5 events · 2 releases on Find a Tender · since 15 Jul 2026- Tender notice published15 Jul 2026, 11:51 BSTUK4
- Contract award notice published10 Sept 2026, 09:32 BSTUK6
- Contract signature expected21 Sept 2026, 23:59 BSTscheduled
- Contract details notice published6 Oct 2026, 10:05 BSTUK7
- Status changed to complete6 Oct 2026, 10:05 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £192,8081 award exc. VAT
Bids received 62 from SMEs
Contracts signed 1latest 1 Oct 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Unibuddy LimitedPeer to peer and student to staff asynchronous chat platform1 Oct 2026 – 30 Sept 2029 · up to 29 Sept 2030Extensions: 1 year extension with the same requirement | £192,808 | 10 Sept 2026 | Awarded |
Contracts
Online peer-to-peer and student-to-staff asynchronous chat platform, and virtual community platform · Unibuddy Limited
- Signed
- 1 Oct 2026
- Value
- £192,808
- Period
- 1 Oct 2026 – 30 Sept 2029 · up to 29 Sept 2030 with extensions
- Status
- active
- Extensions
- The extension option has been included to provide flexibility to extend the contract if required, subject to satisfactory performance and agreement between both parties.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 6final-stage tenders | 2 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Unibuddy LimitedAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender