Official UK procurement notice
NWL ICB and NCL ICB Complex Care Clinical Commissioning Digital System
Authority: NHS North West London Integrated Care Board (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe North West London Integrated Care Board (NWL ICB) and North Central London Integrated Care Board (NCL ICB) are looking to procure a single Complex Care Clinical Commissioning Digital end-to-end solution for the newly merged West and North London Integrated Care Board (WNL ICB), which will support the management of approximately 13,000 clients across 13 boroughs.
As both organisations merge and undertake significant change in role, structure and culture, the digital system aims to ensure there is resilience within the Complex Care service through improved efficiency, integration, and patient outcomes by replacing outdated systems.
The new digital end-to-end solution will reduce unwarranted variation, introduce workflows and automation, improve data accuracy and visibility, reduce overall IT spend, lower operational cost; increase productivity through efficient use of resources, improve quality and performance, stronger security, support the development of roles, which add value both for the individual member of staff as well as the organisation, support transitioning to a new operating model and transformational ways of working and empower client and stakeholder via dedicated portals improving user experience.
This initiative supports the Government’s 10 Year Health Plan for England launched in July 2025 and the Model ICB AACC Good Practice Recommendations published in September 2025 highlighting the ambition of moving the NHS from Analogue to Digital. Furthermore, it is supported by the Darzi Report (2024) which identified that the NHS has not invested in platform technologies which can radically reshape how we work and live our lives.
The ICBs intend to enter into a contract for five (5) years, with the option to extend for a further three (3) 12 month periods (+1+1+1). The contractual start date of the new Digital system is to commence on 1 Aug 2027, it is anticipated that mobilisation of the system will be between 1 Apr 2027 to 31 Jul 2027 (9-months) – and will also include a dual running period at the latter stage.
CPV: Industry specific software package · Medical software package · Software package and information systems
The lotProcurement structure
single lot · no lot value publishedPipeline intelligence · planning stage: how this market runs before the tender is published
How NHS North West London Integrated Care Board buys Medical software package (CPV 4818), and who usually turns up
NHS North West London Integrated Care Board’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Medical software package (CPV 4818) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in Greater London.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered in Greater London.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 63 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The market share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid50% / 21%
2–317% / 21%
4–60% / 42%
7+33% / 17%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate61%
Within ±2%15%
Above estimate24%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 4818Published estimate£3.8m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 53 past lots.
A forecast, not a list of bidders.
1 bid21%
2–321%
4–642%
7+17%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Goods
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 11 Mar 2026, 09:03 GMT
- Last source update
- 11 Mar 2026, 09:03 GMT
- Authority reference
C429796- FTS notice number
2026/S 000-021610- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0666e5Find a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
11 Mar 2026 → 1 Aug 2027 · 4 dates- Planning notice published225 days ago11 Mar 2026, 09:03 GMT
- Market engagement197 days ago8 Apr 2026, 23:59 BST
The North West London Integrated Care Board (NWL ICB) and North Central London Integrated Care Board (NCL ICB) (hereafter referred to as "The Authorities") invite interested providers to attend a Market Engagement Event in advance of publication of a collaborative procurement for the Complex Care Clinical Commissioning Digital end-to-end solution.
Please note, the main objectives for the event are:
- Allow the Authorities to provide an overview of the requirements and expectations of the service.
- Gauge and generate interest around the opportunity.
- Gauge whether the requirements are achievable within the financial envelope available.
- Obtain feedback and answer any questions on the requirement as currently defined.
- Provide an opportunity for providers to make suggestions on potential improvements and efficiencies.
The Authorities plan to hold this virtually via MS Teams, on Wednesday 25 March 2026 at 10:00 for approximately 1 hour.
This Market Engagement Event is open to any interested potential provider, however, we do ask that you limit attendance to a maximum of 2 people per organisation to allow for interaction by all attendees. Registration closes at 12:00pm (Noon) on 24 March 2026.
IMPORTANT: Providers interested in attending the engagement event must register their interest via the Atamis Portal on Pre-procurement Project C429796 NWL ICB and NCL ICB Complex Care Clinical Commissioning Digital System. Once registered please complete the registration form and return via the message function within the system.
A copy of the draft service specification is contained in the Documents area of the NWL ICB and NCL ICB Complex Care Clinical Commissioning Digital System pre-procurement project Ref: C429796. The Authorities welcome feedback on the specification which you can do so by submitting an attachment within the response area before the deadline of 08 April 2026.
All presentation documentation, questions and answers will be published against the opportunity on the Portal following the event.
The purpose of this market engagement notice is to maximise transparency and competition for the upcoming tender and to ensure as wide an audience as possible are aware and informed of the Authorities’ intentions. It is not a formal invitation to tender. You will need to respond to the subsequent tender notices to be considered.
- Tender notice expected185 days ago20 Apr 2026, 23:59 BST
- Today22 Oct 2026
- Contract startsin 282 days1 Aug 2027, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published11 Mar 2026, 09:03 GMTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS North Central London Integrated Care BoardContracting authorityPublic authority - central government
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender