Official UK procurement notice
North East and North Cumbria Crisis Text Support Service
Authority: NHS North East and North Cumbria Integrated Care Board (Central government)
What is being bought
Published requirement descriptionNHS North East North Cumbria Integrated Care Board is managing this market engagement exercise for the provision of a Crisis Text Support Service across the North East and North Cumbria Region.
The ICB is issuing this Prior Information Notice (PIN) as a Request for Information (RFI) to engage with the market and to gather information in order to gain a better understanding of both the capacity and appetite of the market in delivering the proposed services
CPV: Health services
The lotProcurement structure
single lot · no lot value publishedLot #1NHS North East North Cumbria Integrated Care Board is managing this market engagement…Planned
NHS North East North Cumbria Integrated Care Board is managing this market engagement exercise for the provision of a Crisis Text Support Service across the North East and North Cumbria Region.
The ICB is issuing this Prior Information Notice (PIN) as a Request for Information (RFI) to engage with the market and to gather information in order to gain a better understanding of both the capacity and appetite of the market in delivering the proposed services.
Any future opportunity is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
It is important to note that this PIN/RFI is not a call for competition and as such you will need to express your interest in any future opportunity once the contract notice is published on Find a Tender Service.
It should also be noted that this PIN/RFI invites individuals and organisations to express an interest in this RFI exercise only, and it is NOT a pre-qualification questionnaire, and is NOT part of any pre-qualification or selection process.
This PIN/RFI is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the RFI process nor does it infer any preferential or special status on those individuals and organisations who express an interest in the RFI exercise.
NENC is utilising an electronic tendering tool to manage this RFI exercise and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with NECS, including RFI submissions, will be conducted via Atamis: health-family.force.com/s/Welcome ↗
If you have already registered on the system (e.g. to access contracts with another Health Family organisation) then there is no need to re-register.
If you have not already done so you should now register as a Supplier on the shared system.
You can register here: health-family.force.com/s/Welcome ↗
It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. If you find that you need any advice or support in registering, please contact the Atamis helpdesk using the following details:
Phone: 0800 9956035
E-mail: [email protected]
Opening times 8am - 6pm
The RFI documentation will be accessible from Tuesday 28 October 2025 and completed RFI responses must be returned by 12:00 on Friday 14 November 2054.
Pipeline intelligence · planning stage: how this market runs before the tender is published
How NHS North East and North Cumbria Integrated Care Board buys Health services (CPV 8510), and who usually turns up
NHS North East and North Cumbria Integrated Care Board’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Health services (CPV 8510) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in North East England.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered in North East England.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 42 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid41% / 24%
2–350% / 45%
4–69% / 18%
7+0% / 13%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate23% / 40%
Within ±2%77% / 52%
Above estimate0% / 8%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1NHS North East North Cumbria Integrated Care Board is managing this market engagement…CPV 8510Published estimate£1.1m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 38 past lots.
A forecast, not a list of bidders.
1 bid24%
2–345%
4–618%
7+13%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| Mental Health InnovationsEarlier contract | NECS543 Crisis Text Service for North East and North Cumbrianotice published Feb 2025 | — | £542k | Matched as the earlier contract |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
What this replaces i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
71% title match.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
71% title match.
A past supplier may not bid again.
The prior contract this notice most likely re-tenders · matched by title and category (71% title match), the holder is not guaranteed to re-bid
NECS543 Crisis Text Service for North East and North Cumbria — held by Mental Health Innovations; no contract end date published.
Procedure terms & legal framework
From the official record- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 28 Oct 2025, 14:24 GMT
- Last source update
- 28 Oct 2025, 14:24 GMT
- Authority reference
NENC035- FTS notice number
2025/S 000-069011- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05d55eFind a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
28 Oct 2025 → 1 Apr 2026 · 2 dates- Notice published359 days ago28 Oct 2025, 14:24 GMT
- Tender notice expected204 days ago1 Apr 2026, 00:00 BST
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.