Official UK procurement notice
NECS543 Crisis Text Service for North East and North Cumbria
Authority: NHS North East and North Cumbria Integrated Care Board (Central government)
Re-procurement plannedNon Scalpel Vasectomy Service for North East and North Cumbria · tender expected
What is being bought
Published requirement descriptionThe service provides text support to those in a mental health crisis and is all age service
CPV: Health and social work services
The lotProcurement structure
single lot · no lot value publishedLot #1Crisis text service all age for mental health crisis with focus on marginalised groupsAwarded
Crisis text service all age for mental health crisis with focus on marginalised groups. Award is made following an Urgent Award the lifetime value of the contract in £542,000+ VAT . £50,000 plus VAT payable in 24/25, £271,000 plus VAT payable in 25/26 and £221,000 plus VAT payable in 26/27; contract length 24 months.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 18 Feb 2025, 09:28 GMT
- Last source update
- 18 Feb 2025, 09:28 GMT
- Authority reference
NECS543- FTS notice number
2025/S 000-005511- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04e310Find a Tender
- Why no open competition
Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive
- Published justification
NENC ICB believe that an Urgent award is justified as this service is mandated by NHSE and has to be in place within set timescales NENC ICB also believe that a contract of 24 months would allow for a full and robust procurement process to ensure that any subsequent contracts meet the needs of NENC ICB and the users of the service. This could not be completed within 12 months as this is a new service and a new text crisis model and as such there would need to be a complex interplay with other services within the ICB to be able to function. A significant transition period is required to ensure this integration into ICB process, procedures and other services.
Publisher note: Crisis text service all age for mental health crisis with focus on marginalised groups. Award is made following an Urgent Award the lifetime value of the contract in £542,000+ VAT . £50,000 plus VAT payable in 24/25, £271,000 plus VAT payable in 25/26 and £221,000 plus VAT payable in 26/27; contract length 24 months. NENC ICB believe that an Urgent award is justified as this service is mandated by NHSE and has to be in place within set timescales. NENC ICB also believe that a contract of 24 months would allow for a full and robust procurement process to ensure that any subsequent contracts meet the needs of NENC ICB and the users of the service. This could not be completed within 12 months as this is a new service and a new text crisis model and as such there would need to be a complex interplay with other services within the ICB to be able to function. A significant transition period is required to ensure this integration into ICB process, procedures and other services. This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. Award decision made by Suicide prevention programme manager and Director of Transformation.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Mental Health Innovations | £542,000 † | — | Awarded |
Contracts
NECS543 Crisis Text Service for North East and North Cumbria · Mental Health Innovations
- Signed
- 1 Feb 2025
- Value
- £542,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Mental Health InnovationsAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.