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Official procurement procedure

NECS543 Crisis Text Service for North East and North Cumbria

Health and social work services
North East (UKC)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD: "NECS543 Crisis Text Service for North East and North Cumbria". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARDScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
98.5% of reports have one bid
Supplier ConcentrationHigh Concentration
REFERRAL MANAGEMENT SERVICES LIMITEDTop vendor: 100% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 420 active published awards; 389 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
REFERRAL MANAGEMENT SERVICES LIMITED1 win£2,954,500
Procedure terms
Contracting AuthorityNHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published18 Feb 2025, 09:28 GMT
Last source update18 Feb 2025, 09:28 GMT
Recurring procurementNot published
ClassificationHealth and social work services
Delivery area
North East (UKC)
OCIDocds-h6vhtk-04e310
What is being bought
The service provides text support to those in a mental health crisis and is all age service
What changed
From the official release history
  1. Status changed to complete
    18 Feb 2025, 09:28 GMT
  2. Official notice release published
    18 Feb 2025, 09:28 GMT
  3. Buyer information updated
    18 Feb 2025, 09:28 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Crisis text service all age for mental health crisis with focus on marginalised groups. Award is made following an Urgent Award the lifetime value of the contract in £542,000+ VAT . £50,000 plus VAT payable in 24/25, £271,000 plus VAT payable in 25/26 and £221,000 plus VAT payable in 26/27; contract length 24 months.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    18 Feb 2025, 09:28 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 1 Feb 2025, 00:00 GMT · £542,000
Commercial outcome and competition
Awards
Mental Health Innovations - SHOUT
Not published · Not published · active
Contracts
NECS543 Crisis Text Service for North East and North Cumbria
£542,000 · signed 1 Feb 2025, 00:00 GMT · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Contracting authority GB-NHS-QHM
View buyer profile

  • NHS North East and North Cumbria ICB
    buyer

    GB-NHS: QHM
    Pemberton House, Colima Avenue, Sunderland, UKC, SR5 3XB
    necsu.psrprocurement@nhs.net

  • Mental Health Innovations
    supplier

    GB-COH: CE011677
    PO Box 78319,, London, UKI, W10 9FE

  • NHS North East and North Cumbria ICB
    reviewBody

    Sunderland
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleNENC ICB believe that an Urgent award is justified as this service is mandated by NHSE and has to be in place within set timescales NENC ICB also believe that a contract of 24 months would allow for a full and robust procurement process to ensure that any subsequent contracts meet the needs of NENC ICB and the users of the service. This could not be completed within 12 months as this is a new service and a new text crisis model and as such there would need to be a complex interplay with other services within the ICB to be able to function. A significant transition period is required to ensure this integration into ICB process, procedures and other services.