Official UK procurement notice
Network Services 4 · UK public procurement notice
Authority: Government Commercial Agency (Central government)
What is being bought11 lots · detail below
Published requirement descriptionThis framework will provide access to a wide range of networks and telecommunications services, products and solutions
CPV: Apparatus for sound, video-recording and reproduction · Building construction work · Building installation work · Command and control system · Communication and multimedia software package · Communication software package · Communications equipment · Communications network · Computer equipment and supplies · Computer network services · Computer support services · Computer-site planning consultancy services · +84 more
How this framework works
From the published notice- Type
- Open framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Framework period
- 2 yrs · up to 4 yrs from 18 Mar 2027
- Supplier levy on call-offs (max %)
1% of call-off value · The Supplier will pay, excluding VAT, 1% of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.
Who may buy through it
Refer to RM6377 Network Services 4 - Customer List for details of contracting authorities that may use the framework.
Published description of the framework
Refer to Framework Schedule 7 - Call Off Award Procedure for details of the competitive selection processes for the award of contracts under this framework
Lots and requirements (11)Procurement structure
11 lots · all with a published value · evaluation weights differ by lotEvery one of these 11 lots carries the same published figure, £8,000,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Internet Connectivity Services (WAN)Renewalceiling above
Lot 1 is for the provision of connectivity and related services, enabling site-to-site or site-to-cloud interconnectivity.
a) wide area connectivity for the provision of a managed or unmanaged point-to-point data-only connection.
b) wide area connectivity for the provision of a managed or unmanaged point-to-internet/cloud data-only connection.
The full scope of Lot 1 is set out in the Framework Schedule 1 (Specification)
Lot #2Local Connectivity Services (LAN)Renewalceiling above
Lot 2 is for the provision of single site connectivity services, including local area networks (LAN) enabling interconnectivity.
a) local area network (LAN) connectivity services, constrained to a single site, multiple sites in the same locale, campus sites and metropolitan area sites enabling a user to consume a locally delivered service.
b) local connectivity services to connect an end user device to a local service.
The full scope of Lot 2 is set out in the Framework Schedule 1 (Specification)
Lot #3Voice / Unified CommunicationsRenewalceiling above
Lot 3 is for the provision of voice, digital and unified communications services.
a) Voice, digital and unified communications services - including but not limited to: IP Telephony, unified communications and collaborative software applications including audio & video conferencing and business enablement application software to enhance the communication capability. Services can be provided as on-premises, cloud-based or hybrid solutions. Services can be provided as standalone or in any combination as required by the Buyer.
The full scope of Lot 3 is set out in the Framework Schedule 1 (Specification)
Lot #4Contact Centre ServicesRenewalceiling above
Lot 4 is for the provision of inbound and/or outbound contact centre management including automation and queuing to multiple answering points, as described in the sections titled ‘Lot 4’. This agreement provides the hardware and software solutions for the use of Buyer employees only, not staff/agent resources as an outsourced service.
a) The ability to make outbound contact and respond to an incoming contact and route the contact to a predefined destination both within the Buyer’s technical domain and/or external to the Buyer’s technical domain.
The full scope of Lot 4 is set out in the Framework Schedule 1 (Specification)
Lot #5IoT & Connected Places (incl. Security & CCTV)Renewalceiling above
Lot 5 is for the provision of Solutions related to Smart Technologies, also referred to as “Smart shared and connected spaces”, and Internet of Things.
a) Design, build and deliver solutions related to Smart shared and connected spaces, with applications in the areas including but not limited to: smart buildings, waste management, water management, crime prevention, education and environment (air and noise pollution) monitoring, predictive/preventative maintenance, footfall management, automated reporting, Digital Twins.
b) The provision of component parts or end-to-end solutions relating to smart technologies and connected spaces
The full scope of Lot 5 is set out in the Framework Schedule 1 (Specification)
Lot #6Critical Domain ServicesRenewalceiling above
Lot 6 is for the provision of Critical Registry Services to operate and manage nationally critical UK domains.
a) The provision and operation of the technical infrastructure for a UK public sector authority to manage and govern a Nationally Critical Public Sector Domain.
b) The provision and operation of the technical infrastructure for a UK public sector authority to manage and govern a Nationally Critical Public Sector Domain, plus the additional functions to enable the UK public sector authority to fully outsource the management and governance of a Nationally Critical Public Sector Domain
The full scope of Lot 6 is set out in the Framework Schedule 1 (Specification).
Lot #7Paging and AlertingRenewalceiling above
Lot 7 is for the provision of a range of paging and alerting services.
a) Messaging, paging and alerting services with the ability to provide and users receive, a tone, numeric or word based alert.
The full scope of Lot 7 is set out in the Framework Schedule 1 (Specification).
Lot #8Audio Visual ServicesRenewalceiling above
Lot 8 is for the provision of Audio Visual (AV) and conferencing services.
a) Audio Visual services with the ability to call, connect and share audio-visual communications with another compatible video device over any distance in real time.
The full scope of Lot 8 is set out in the Framework Schedule 1 (Specification).
Lot #9Critical Communications DevicesRenewalceiling above
Lot 9a is for the provision of devices including integrated/enabling software, services and accessories as required to support or enable their use and as relevant to delivering critical communications technologies and solutions including commercial radio.
Specifically in scope of this Lot are business needs relating to Emergency Services Network (“ESN”), Airwave network, TETRA/ESN dual mode devices and commercial radio devices.
a) The scope of this Lot includes devices and equipment used to enable and / or deliver critical communications technologies and solutions including commercial radio.
The full scope of Lot 9a is set out in the Framework Schedule 1 (Specification).
Lot #10Critical Communications ServicesRenewalceiling above
Lot 9b is for the provision of specialised services as required to scope, design, build, install, run, maintain and connect critical communications technologies and solutions including commercial radio.
Specifically in scope of this Lot are business needs relating to Emergency Services Network (“ESN”), Airwave, TETRA and commercial radio.
a) The scope of this Lot includes services used to enable and / or deliver critical communications technologies, devices and solutions including commercial radio.
The full scope of Lot 9b is set out in the Framework Schedule 1 (Specification).
Lot #11Critical Communications SoftwareRenewalceiling above
Lot 9c is for the provision of specialised operations software solutions including associated services as required to support or enable their use and as relevant to delivering critical communications technologies and solutions including commercial radio.
Specifically in scope of this Lot are business needs relating to Emergency Services Network (“ESN”), Airwave, TETRA, and commercial radio.
a) The scope of this Lot includes operations software solutions used to enable and / or deliver critical communications technologies and solutions including commercial radio.
The full scope of Lot 9c is set out in the Framework Schedule 1 (Specification).
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
- Price carries 15 points on every lot: a 10% discount moves about 1.5 points.
- “Network Services 4” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Refer to RM6377 Network Services 4 - Customer List for details of contracting authorities that may use the framework.
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 17 Apr 2025, 11:17 BST
- Last source update
- 21 Aug 2026, 10:32 BST
- Award evaluation window
- Submission end – 4 Mar 2027
- Authority reference
RM6377- FTS notice number
2026/S 000-079786- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-0504a6Find a Tender- Contract terms summary
The Supplier shall pay GCA the management charge within 30 days of receipt by the Supplier of an undisputed invoice (or in line with GCA stated guidelines).
How it was run
Official notice- Appointment period ends
- 2 Oct 2026, 15:00 BST
- Clarification deadline
- 11 Sept 2026, 15:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
- Supplier levy on call-offs (max %)
call-off levy · 1% of call-off value · The Supplier will pay, excluding VAT, 1% of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.
Timeline
17 Apr 2025 → 18 Mar 2027 · 8 dates- Planning notice published17 Apr 2025, 11:17 BST
- Next notice expected69 days ago14 Aug 2026, 23:59 BST
- Market engagement69 days ago14 Aug 2026, 23:59 BST
Government Commercial Agency will be conducting a number of engagements with the market in the development of the Network Services 4 commercial agreement.
We have sought feedback from suppliers regarding the scope and lot structure of Network Services 4 through a survey and series of one-to-one meetings, conducted Sept - Oct 2025.
We plan to hold webinar events and weekly drop-in sessions to inform the market of Government Commercial Agency (GCA) aims, and help potential bidders prepare for this opportunity.
Further information on Network Services 4, including engagement information can be found on the upcoming agreements page of the GCA website through the following link:
www.crowncommercial.gov.uk/agreements/upcoming ↗ GCA and TechUK are hosting a webinar session 7th July, you can sign up here: www.techuk.org/what-we-deliver/even… ↗
- Tender notice published62 days ago21 Aug 2026, 10:32 BST
- Clarification questions by41 days ago11 Sept 2026, 15:00 BST
- Admission / appointment period ends20 days ago · period end, not a bid countdown2 Oct 2026, 15:00 BST
- Today22 Oct 2026
- Award decision expected byin 133 days4 Mar 2027, 23:59 GMT
- Contract startsin 146 days18 Mar 2027
Notice history
11 events · 7 releases on Find a Tender · since 17 Apr 2025- Pipeline notice published17 Apr 2025, 11:17 BSTUK1
- Preliminary market engagement notice published8 Sept 2025, 14:17 BSTUK2
- Pipeline notice published12 Dec 2025, 09:42 GMTUK1
- Preliminary market engagement notice published3 Jul 2026, 11:50 BSTUK2
- Preliminary market engagement notice published3 Jul 2026, 11:56 BSTUK2
- Preliminary market engagement notice published8 Jul 2026, 08:00 BSTUK2
- Published value updated to £8,000,000,0008 Jul 2026, 08:00 BSTwas £7,000,000,000
- Tender notice published21 Aug 2026, 10:32 BSTUK4
- Status changed to active21 Aug 2026, 10:32 BST
- Procurement method changed21 Aug 2026, 10:32 BST
- Deadline published: 2 Oct 2026, 15:00 BST21 Aug 2026, 10:32 BST
Published amendments (1)
The following change has been made: - Description
Routine re-releases (7)
- 2026-07: 1 release · 3 Jul 2026
- 2025-12: 1 release · 12 Dec 2025
- 2025-09: 1 release · 8 Sept 2025
- 2025-04: 1 release · 17 Apr 2025
Contracting authority & participating public bodies
Official documents & specifications (8)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender