Official UK procurement notice
NENC020 AACC Client Record System
Authority: NHS North East and North Cumbria Integrated Care Board (Central government)
What is being bought
Published requirement descriptionNHS North East and North Cumbria Integrated Care Board, (the Contracting Authority), are conducting a market engagement exercise in order to gain a better understanding of the capacity and appetite of the market to provide an end to end All Age Continuing Care (AACC) Client Record System.
To support AACC in meeting its long term goals and objectives a solution to manage the full adult CHC, FNC, children's continuing care, joint funding and S117/Mental Health workflows, which can provide real-time, accurate client records, can have configurable workflows aligned to the NHS National Framework and allows multirole access for AACC staff, case managers, finance teams, brokerage, governance and wider partners is required.
It is important to note that this exercise is not a call for competition and as such potential providers will need to express an interest in any future tender opportunity once a Tender Notice is published on Find and Tender on the Central Digital Platform (CDP).
This market engagement invites individuals and organisations to express an interest in providing a demonstration of their AACC Client Record System. This it is NOT part of any pre-qualification or selection process. It is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the demonstrations, nor does it infer any preferential or special status on those individuals and organisations who express an interest.
To register an interest in providing a demonstration of your solution and for information please go to the e-tender portal: health-family.force.com/s/Welcome ↗.
Please note that the deadline for registering your interest in providing a demonstration of your solutions 17:00 on the 24th February 2026.
Any organisations who express an interest to deliver a demo to the NHS North East and North Cumbria Integrated Care Board must confirm that their solution can meet all of the following criteria:
- Single unified workflow across NENC for Complex Care, CHC, FNC, CCC, s117. Mental Health and joint-funded cases with configurable steps per pathway.
•Digital Referral Portal or equivalent for external referrers
•Provider Portal or equivalent for all communication flows
•Integrated Finance Capacity
Following this market engagement exercise, all providers will be able to express an interest to deliver this contract following publication of a Tender Notice, regardless if they have attended a demonstration or not. Whilst registering your interest on Atamis please complete the criteria questions.
Please note that all communications will be conducted via the Atamis e-tender portal only.
It is free to register on the portal, and it can be accessed at any time of day providing you have a working internet connection.
Should bidders have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via Phone number 02922 809277 and by
email at [email protected]
The helpdesk is open Monday - Friday between 9am - 5.30pm
CPV: IT services: consulting, software development, Internet and support · Software package and information systems
The lotProcurement structure
single lot · no lot value publishedPipeline intelligence · planning stage: how this market runs before the tender is published
How NHS North East and North Cumbria Integrated Care Board buys Software package and information systems (CPV 48), and who usually turns up
NHS North East and North Cumbria Integrated Care Board’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Software package and information systems (CPV 48) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in North East England.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered in North East England.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 42 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid41% / 14%
2–350% / 38%
4–69% / 35%
7+0% / 14%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate23% / 67%
Within ±2%77% / 13%
Above estimate0% / 21%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 37 past lots.
A forecast, not a list of bidders.
1 bid14%
2–338%
4–635%
7+14%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 3 Feb 2026, 15:29 GMT
- Last source update
- 3 Feb 2026, 15:29 GMT
- Authority reference
NENC020- FTS notice number
2026/S 000-009571- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0615a1Find a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
3 Feb 2026 → 1 Jun 2027 · 4 dates- Planning notice published261 days ago3 Feb 2026, 15:29 GMT
- Market engagement205 days ago31 Mar 2026, 23:59 BST
Please note that the deadline for registering your interest in providing a demonstration of your solution is.
17:00 on the 24th of February 2026.
Any organisations who express an interest to deliver a presentation to the ICB must confirm that their solution can meet all of the following criteria:
- Single unified workflow across NENC for Complex Care, CHC, FNC, CCC, s117. Mental Health and joint-funded cases with configurable steps per pathway.
•Digital Referral Portal or equivalent for external referrers
•Provider Portal or equivalent for all communication flows
•Integrated Finance Capacity
Whilst registering your interest on Atamis please complete the criteria questions and your preferred time to provide your demo.
The demonstrations will take place using MS Teams, on the
3rd March PM
4th March AM
5th March AM
Please note that all communications will be conducted via the Atamis e-tender portal only.
- Tender notice expected143 days ago1 Jun 2026, 23:59 BST
- Today22 Oct 2026
- Contract startsin 221 days1 Jun 2027, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published3 Feb 2026, 15:29 GMTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender