Official UK procurement notice
Multi-crime Victim Referral and Support Service, South Yorkshire
Authority: South Yorkshire Mayoral Combined Authority (Local council)
What is being bought
Published requirement descriptionThis opportunity is for a provider of a South Yorkshire wide Multi -crime Victim Referral and Support Service.
Following the Mayoral election in May 2024, the Mayor took on the functions of the Police and Crime Commissioner. These functions include listening to the needs of communities, securing victim support services, setting the objectives for the police force,
and holding the Chief Constable to account.
SYMCA is looking to commission a Multi Crime Support Service embracing the concept of:
- One point of local contact for all individuals
affected by crime, excluding Domestic Abuse/
Sexual Violence and Homicide.
The service will be required to offer an integrated, specialist, informative, care and support pathway to tailored interventions and a range of assessment and support services for adults and young people.
- Supporting victims to access wider services such
as healthcare, social care, and guidance through
the criminal justice processes to help those referred
to cope and recover from the impact of crime and
holistically improve individual health and well-being,
as well as criminal justice outcomes.
Please be advised that this contract was referred to
as South Yorkshire Multi Crime Support Service,
our reference DN786988 in the previous linked
notice.
CPV: Provision of services to the community
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£6,989,592
- Economic & financial standing
Please see tender documents.
- Technical & professional ability
Please see tender documents.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (1)
- Quality: Bids that exceed the maximum annual contract values available will be non-compliant and will not be evaluated. The Procurement Specific Questionnaire including Conditions of Participation will be assessed on a Pass / Fail basis. The maximum percentage available for quality is 100% with an overall quality threshold of 60% and a minimum score threshold for each Quality Criteria as detailed in the tender documents.
- Economic & financial standing
Please see tender documents.
- Technical & professional ability
Please see tender documents.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 15 Aug 2025, 14:25 BST
- Last source update
- 23 Dec 2025, 14:23 GMT
- Award evaluation window
- Submission end – 7 Jan 2026
- Authority reference
DN797498- FTS notice number
2025/S 000-074849- Accelerated
- Light touch contract
- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-058900Find a Tender
How it was run
Official notice- Submission deadline
- 12 Dec 2025, 10:00 GMT
- Clarification deadline
- 1 Dec 2025
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
All associated tender documents can be found via the above Tender Portal.
Timeline
15 Aug 2025 → 1 Apr 2026 · 11 dates- Planning notice published15 Aug 2025, 14:25 BST
- Market engagement3 Sept 2025, 23:59 BST
The South Yorkshire Mayoral Combined Authority is conducting Preliminary Market Engagement with a view to establishing market interest and to seek the views of suppliers with regards to delivering services to victims of crime in South Yorkshire in the future.
This will help us to develop our requirements.
SYMCA has prepared a Request for Information questionnaire. To access and submit this, suppliers are directed to ProContract procontract.due-north.com ↗ project reference DN786988.
- Next notice expected386 days ago1 Oct 2025, 23:59 BST
- Tender notice published338 days ago18 Nov 2025, 15:16 GMT
- Clarification questions by325 days ago1 Dec 2025
- Submission deadline314 days ago12 Dec 2025, 10:00 GMT
- Assessment summaries sent303 days ago23 Dec 2025
- Latest notice published303 days ago23 Dec 2025, 14:23 GMT
- Award decision expected by287 days ago7 Jan 2026, 23:59 GMT
- Standstill ends286 days ago8 Jan 2026, 23:59 GMT
- Contract starts205 days ago1 Apr 2026, 00:00 BST
Notice history
11 events · 5 releases on Find a Tender · since 15 Aug 2025- Preliminary market engagement notice published15 Aug 2025, 14:25 BSTUK2
- Preliminary market engagement notice published19 Aug 2025, 11:44 BSTUK2
- Preliminary market engagement notice published19 Aug 2025, 15:12 BSTUK2
- Tender notice published18 Nov 2025, 15:16 GMTUK4
- Published value updated to £6,989,59218 Nov 2025, 15:16 GMTwas £5,250,000
- Status changed to active18 Nov 2025, 15:16 GMT
- Procurement method changed18 Nov 2025, 15:16 GMT
- Deadline published: 12 Dec 2025, 10:00 GMT18 Nov 2025, 15:16 GMT
- Contract award notice published23 Dec 2025, 14:23 GMTUK6
- Status changed to complete23 Dec 2025, 14:23 GMT
- Contract signature expected1 Feb 2026, 23:59 GMTscheduled
Published amendments (2)
Not Edited
Changes made to RFI submission instruction as below: SYMCA has prepared a Request for Information questionnaire. To access and submit this, suppliers are directed to ProContract https://procontract.due-north.com/ project reference DN786988
Routine re-releases (5)
- 2025-08: 2 releases · 15 Aug 2025, 19 Aug 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| VICTIM SUPPORTVCSE1 Apr 2026 – 31 Mar 2030 · up to 31 Mar 2035Extensions: The Authority reserves the right to extend the contract for a further 5 x 12-month periods subject to satisfactory performance and Authority budgetary considerations. | £6,989,592 | 23 Dec 2025standstill to 8 Jan 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders | 1 | 2 | — |
Who bid
- wonVICTIM SUPPORTVCSE · Wales (Cymru)
- did not winREMEDI-RESTORATIVE SERVICESSMEVCSE · Yorkshire and the Humber
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice · 1 awarded- REMEDI-RESTORATIVE SERVICESBidder / tenderer
- VICTIM SUPPORTAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender