Find a TenderAwardedContract award notice
Published 15 Aug 2025, 14:25 BST

Official UK procurement notice

Multi-crime Victim Referral and Support Service, South Yorkshire

Official notice

Authority: South Yorkshire Mayoral Combined Authority (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitableAccelerated
Published estimate£6,989,592≈ £1.7m / year · £8,387,510 inc. VAT · 1 value update
Submissions closed 12 Dec 2025awarded 23 Dec 2025
Award (standstill) to VICTIM SUPPORT
Contract term 4 yrsends 31 Mar 2030 · up to 31 Mar 2035 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

This opportunity is for a provider of a South Yorkshire wide Multi -crime Victim Referral and Support Service.

Following the Mayoral election in May 2024, the Mayor took on the functions of the Police and Crime Commissioner. These functions include listening to the needs of communities, securing victim support services, setting the objectives for the police force,

and holding the Chief Constable to account.

SYMCA is looking to commission a Multi Crime Support Service embracing the concept of:

  • One point of local contact for all individuals

affected by crime, excluding Domestic Abuse/

Sexual Violence and Homicide.

The service will be required to offer an integrated, specialist, informative, care and support pathway to tailored interventions and a range of assessment and support services for adults and young people.

  • Supporting victims to access wider services such

as healthcare, social care, and guidance through

the criminal justice processes to help those referred

to cope and recover from the impact of crime and

holistically improve individual health and well-being,

as well as criminal justice outcomes.

Please be advised that this contract was referred to

as South Yorkshire Multi Crime Support Service,

our reference DN786988 in the previous linked

notice.

CPV: Provision of services to the community

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrsSMEVCSEPublished value£6,989,592
Contract period: 1 Apr 2026 – 31 Mar 2030 (4 yrs) · up to 31 Mar 2035 with extensionsValue: £6,989,592 exc. VAT · £8,387,510 inc. VAT
Delivery: Yorkshire & HumberEligibility: SME eligibleVCSE eligible
Extensions: The Authority reserves the right to extend the contract for a further 5 x 12-month periods subject to satisfactory performance and Authority budgetary considerations.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please see tender documents.

  • Technical & professional ability

    Please see tender documents.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published award criteria (1)
  • Quality: Bids that exceed the maximum annual contract values available will be non-compliant and will not be evaluated. The Procurement Specific Questionnaire including Conditions of Participation will be assessed on a Pass / Fail basis. The maximum percentage available for quality is 100% with an overall quality threshold of 60% and a minimum score threshold for each Quality Criteria as detailed in the tender documents.
Conditions of participation2
  • Economic & financial standing

    Please see tender documents.

  • Technical & professional ability

    Please see tender documents.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
15 Aug 2025, 14:25 BST
Last source update
23 Dec 2025, 14:23 GMT
Award evaluation window
Submission end – 7 Jan 2026
Authority reference
DN797498
FTS notice number
2025/S 000-074849
Accelerated
Light touch contract
Latest notice
Contract award notice (UK6)
Classification (CPV)
Provision of services to the community
Delivery area
Yorkshire & Humber (UKE3)
Official registry OCID
ocds-h6vhtk-058900 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
12 Dec 2025, 10:00 GMT
Clarification deadline
1 Dec 2025
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com ↗

All associated tender documents can be found via the above Tender Portal.

Timeline

15 Aug 2025 → 1 Apr 2026 · 11 dates
  1. Planning notice published
    15 Aug 2025, 14:25 BST
  2. Market engagement
    3 Sept 2025, 23:59 BST

    The South Yorkshire Mayoral Combined Authority is conducting Preliminary Market Engagement with a view to establishing market interest and to seek the views of suppliers with regards to delivering services to victims of crime in South Yorkshire in the future.

    This will help us to develop our requirements.

    SYMCA has prepared a Request for Information questionnaire. To access and submit this, suppliers are directed to ProContract procontract.due-north.com ↗ project reference DN786988.

  3. Next notice expected386 days ago
    1 Oct 2025, 23:59 BST
  4. Tender notice published338 days ago
    18 Nov 2025, 15:16 GMT
  5. Clarification questions by325 days ago
    1 Dec 2025
  6. Submission deadline314 days ago
    12 Dec 2025, 10:00 GMT
  7. Assessment summaries sent303 days ago
    23 Dec 2025
  8. Latest notice published303 days ago
    23 Dec 2025, 14:23 GMT
  9. Award decision expected by287 days ago
    7 Jan 2026, 23:59 GMT
  10. Standstill ends286 days ago
    8 Jan 2026, 23:59 GMT
  11. Contract starts205 days ago
    1 Apr 2026, 00:00 BST

Notice history

11 events · 5 releases on Find a Tender · since 15 Aug 2025
  1. Preliminary market engagement notice published
    15 Aug 2025, 14:25 BST
    UK2
  2. Preliminary market engagement notice published
    19 Aug 2025, 11:44 BST
    UK2
  3. Preliminary market engagement notice published
    19 Aug 2025, 15:12 BST
    UK2
  4. Tender notice published
    18 Nov 2025, 15:16 GMT
    UK4
  5. Published value updated to £6,989,592
    18 Nov 2025, 15:16 GMT
    was £5,250,000
  6. Status changed to active
    18 Nov 2025, 15:16 GMT
  7. Procurement method changed
    18 Nov 2025, 15:16 GMT
  8. Deadline published: 12 Dec 2025, 10:00 GMT
    18 Nov 2025, 15:16 GMT
  9. Contract award notice published
    23 Dec 2025, 14:23 GMT
    UK6
  10. Status changed to complete
    23 Dec 2025, 14:23 GMT
  11. Contract signature expected
    1 Feb 2026, 23:59 GMT
    scheduled
Published amendments (2)

Not Edited

Changes made to RFI submission instruction as below: SYMCA has prepared a Request for Information questionnaire. To access and submit this, suppliers are directed to ProContract https://procontract.due-north.com/ project reference DN786988

Routine re-releases (5)
  • 2025-08: 2 releases · 15 Aug 2025, 19 Aug 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £6,989,5921 award exc. VAT
Bids received 21 from SMEs
Named bidders 2published on the award notice
Awarded toValueDateStatus
VICTIM SUPPORTVCSE1 Apr 2026 – 31 Mar 2030 · up to 31 Mar 2035Extensions: The Authority reserves the right to extend the contract for a further 5 x 12-month periods subject to satisfactory performance and Authority budgetary considerations.£6,989,59223 Dec 2025standstill to 8 Jan 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders12—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

South Yorkshire Mayoral Combined Authority

Contracting authorityPublic authority - sub-central government GB-PPON: PDBT-6675-QXPN 11 Broad Street West, Sheffield, Yorkshire & Humber, S1 2BQContact email

Bidders & participating suppliers

2 commercial parties on the notice · 1 awarded
  • REMEDI-RESTORATIVE SERVICESBidder / tendererGB-COH: 04331410GB-PPON: PRCC-3814-QTMP The Circle, 33 Rockingham Lane, Sheffield, Yorkshire & Humber, S1 4FW
  • VICTIM SUPPORTAwarded supplierGB-COH: 02158780GB-PPON: PCMN-9486-WXRJ Building 3 Wern Fawr Lane, Cardiff, Wales, CF3 5EAContact email

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure