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Find a TenderAwardedContract award notice
Published 1 Jun 2026, 14:31 BST

Official UK procurement notice

Award of Mobilising On-Call Availability Software

Official notice

Authority: Mid and West Wales Fire and Rescue Authority (Police & fire)·Consortium: 3 public authorities

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Software Packages & ERP (48)IT Services & Software (72)Administration, defence and social security services (75) Delivery: Wales (UKL)
Published estimate£4,065,000≈ £813k / year · £4,878,000 inc. VAT · 1 value update
Submissions closed 28 Aug 2026awarded 21 Oct 2026
Award (standstill) to FireServiceRota
Contract term 5 yrsends 30 Nov 2031 · up to 30 Nov 2041 with extensions · starts 1 Dec 2026

What is being bought

Published requirement description

Mid and West Wales Fire and Rescue Authority, on behalf of ourselves and South Wales Fire and Rescue Service are undertaking this tender to find a proven replacement software solution to our current RAPPEL system, to manage On-Call firefighter availability, rostering across different duty systems, to support workforce planning across the two Welsh Fire and Rescue Services.  Mid and West Wales Fire and Rescue Authority and South Wales Fire and Rescue Service’s functions of prevention, protection and response to emergencies in our local communities are changing. New digital technologies will play a pivotal role in providing the tools, capabilities, and infrastructure necessary to support both our operational delivery and business transformation. The goals of this tender are to ensure an efficient, streamlined approach to mobilising firefighters efficiently and effectively to serve the communities of Mid, West and South Wales.

  • The authority expects to re-tender this requirement around 22 Jul 2041, 23:59 BST.

CPV: Communication software package · Fire-brigade and rescue services · Software implementation services · Software package and information systems · Software supply services · Software support services · Software-related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEPublished value£4,065,000
Contract period: 1 Dec 2026 – 30 Nov 2031 (5 yrs) · up to 30 Nov 2041 with extensionsValue: £4,065,000 exc. VAT · £4,878,000 inc. VAT
Delivery: WalesEligibility: SME eligible
Extensions: Option to extend by 120 months at 24 month intervals
48000000 Software package and information systems48510000 Communication software package72260000 Software-related services72261000 Software support services72263000 Software implementation services72268000 Software supply services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (3)
  • Technical/Quality: 60%
  • Price: 30%
  • Social Value: 10%
Published award criteria (3)
  • Technical/Quality
  • Price
  • Social Value
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 22 Jul 2041
First published
1 Jun 2026, 14:31 BST
Last source update
21 Oct 2026, 11:34 BST
Award evaluation window
Submission end – 14 Oct 2026
Authority reference
PA23GPAGST2
FTS notice number
2026/S 000-068605
Latest notice
Contract award notice (UK6)
Classification (CPV)
Communication software packageFire-brigade and rescue servicesSoftware implementation servicesSoftware package and information systemsSoftware supply servicesSoftware support servicesSoftware-related services
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-06aa70 Find a Tender
Contract terms summary

All invoices to be e-mailed directly to [email protected]

How it was run

Official notice
Run through: Sell2Wales · Who buys & how to bid on Sell2Wales
Supplier login requiredElectronic submission allowedLanguage: EN, CY
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
Submission deadline
28 Aug 2026, 12:00 BST
Clarification deadline
21 Aug 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en, cy
Detailed submission instructions & authority contactsFrom official release

www.sell2wales.gov.wales ↗

Timeline

1 Jun 2026 → 1 Dec 2026 · 11 dates
  1. Planning notice published143 days ago
    1 Jun 2026, 14:31 BST
  2. Market engagement128 days ago
    16 Jun 2026, 23:59 BST

    To inform open FTS tender, suppliers are invited to an online information event on 17th June 2026, 2pm - 3pm, via Microsoft Teams, where representatives of Mid and West Wales Fire and Rescue Authority, as the lead on this procurement, will outline the procurement and the tender submission process, as well as fielding questions from prospective bidders.

    Please register your interest to bid for this opportunity via the sell2wales notice and register your place at the engagement event by contacting David Williams - [email protected] by 4pm on 16th June 2026.

  3. Next notice expected122 days ago
    22 Jun 2026, 23:59 BST
  4. Tender notice published94 days ago
    21 Jul 2026, 11:16 BST
  5. Clarification questions by62 days ago
    21 Aug 2026, 17:00 BST
  6. Submission deadline56 days ago
    28 Aug 2026, 12:00 BST
  7. Award decision expected by8 days ago
    14 Oct 2026, 23:59 BST
  8. Assessment summaries sent2 days ago
    21 Oct 2026, 00:00 BST
  9. Latest notice published2 days ago
    21 Oct 2026, 11:34 BST
  10. Today
    23 Oct 2026
  11. Standstill endsin 8 days
    30 Oct 2026, 23:59 GMT
  12. Contract startsin 39 days
    1 Dec 2026

Notice history

12 events · 6 releases on Find a Tender · since 1 Jun 2026
  1. Preliminary market engagement notice published
    1 Jun 2026, 14:31 BST
    UK2
  2. Tender notice published
    21 Jul 2026, 11:16 BST
    UK4
  3. Published value updated to £4,065,000
    21 Jul 2026, 11:16 BST
    was £5,505,000
  4. Status changed to active
    21 Jul 2026, 11:16 BST
  5. Procurement method changed
    21 Jul 2026, 11:16 BST
  6. Deadline published: 28 Aug 2026, 12:00 BST
    21 Jul 2026, 11:16 BST
  7. Tender notice published
    27 Jul 2026, 16:23 BST
    UK4
  8. Tender notice published
    13 Aug 2026, 09:30 BST
    UK4
  9. Tender notice published
    14 Aug 2026, 11:09 BST
    UK4
  10. Contract award notice published
    21 Oct 2026, 11:34 BST
    UK6
  11. Status changed to complete
    21 Oct 2026, 11:34 BST
  12. Contract signature expected
    10 Nov 2026, 23:59 GMT
    scheduled
Routine re-releases (6)
  • 2026-07: 2 releases · 21 Jul 2026, 27 Jul 2026
  • 2026-06: 1 release · 1 Jun 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value £4,065,0001 award exc. VAT
Bids received 22 from SMEs
Awarded toValueDateStatus
FireServiceRotaMobilising On-Call Availability Software1 Dec 2026 – 30 Nov 2031 · up to 30 Nov 2041Extensions: option to extend by 120 months at 24 month intervals.£4,065,00021 Oct 2026standstill to 30 Oct 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders20—

Contracting authority & participating public bodies

3 public bodies on the notice

Mid and West Wales Fire and Rescue Authority

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PGBC-9888-YDYX Fire Service Headquarters, Carmarthen, Wales, SA31 1SPContact name, email, phone

Consortium members and other public bodies

  • North Wales Fire and Rescue ServiceContracting authorityPublic authority - sub-central governmentWelsh devolved regulations applyGB-PPON: PCXP-7467-ZWXQ St. Asaph, WalesContact email
  • South Wales Fire and Rescue ServiceContracting authorityPublic authority - sub-central governmentWelsh devolved regulations applyGB-PPON: PQMW-9436-MMYZ Llantrisant, WalesContact email

Bidders & participating suppliers

1 commercial party on the notice
  • FireServiceRotaAwarded supplierGB-PPON: PGZP-6811-VMXQ Buitengaats 7, Amstelveen, NL, 1186MB, NLContact email

Official documents & specifications (26)

Official links; attachments are not copied

Tender pack and attachments

Show 12 more documents

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender