Find a TenderAwarded
Published 20 Aug 2021, 12:15 BST

Official UK procurement notice

DPS for Creative and Marketing services

Official notice

Authority: Clarion Housing Group (Housing)·Consortium: 5 public authorities

Dynamic market14 lotsServicesRestricted procedureSME suitable
Dynamic market estimate£62,760,000total for 14 lots · market-wide estimate, not attributable revenue
Submissions closed 20 Sept 2021awarded 1 Feb 2024
Lots 14see the lot list below

What is being bought14 lots · detail below

Published requirement description

Clarion Housing Group (CHG) is seeking to establish a Dynamic Purchasing System (DPS) for a range of marketing and creative services within Marketing and Communication Teams as well as other areas of the business.

The below lots are included as part of this DPS

Lot 1 - Day to day creative design services

Lot 2 - Corporate Design

Lot 3 - Freelance Design Services

Lot 4 - Creative and Brand Strategy

Lot 5 - Market Research

Lot 6 - Regeneration Creative Design

Lot 7 - Creative and Brand agencies - medium/large property schemes

Lot 8 - Interior design and furnishing

Lot 9 - Media buying

Lot 10 - Marketing suite design and delivery

Lot 11 - Hoarding and signage solutions

Lot 12 - Computer Generated Imagery (CGI)

Lot 13 - Architectural model makers

Lot 14 - Digital and interactive systems

This DPS is for Clarion Housing Group, which covers all of Clarion, including its subsidiaries present and future.

  • Recurrence: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHG

CPV: Advertising and marketing services · Advertising campaign services · Advertising services · Architectural design services · Booklets · Brochures · Business and management consultancy and related services · Business and management consultancy services · Business services: law, marketing, consulting, recruitment, printing and security · Communication and multimedia software package · Communications server software package · Computer-aided design (CAD) software development services · +48 more

How this dynamic market works

From the published notice
Type
Dynamic market
Bids received
3 bids received · 3 suppliers appointed

Lots and requirements (14)Procurement structure

14 lots · all with a published value

Every one of these 3 lots carries the same published figure, £6,000,000: it is the dynamic market's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Day to day creative design servicesAwardedRenewal UK, South EastPublished value£600,000

Group-wide contract to deliver brand and strategy design

Delivery: UK, South East · SOUTH EAST (ENGLAND)
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #2Corporate DesignRenewal UKPublished value£600,000

To create bespoke investor relations materials, annual reports, financial documents and targeted materials for key audiences on an ad-hoc and/ or programmed basis.

This includes, but is not limited to, the following services:

  • Produce the annual and half year financial statements as well as quarterly investor updates.
  • Produce high-quality collateral materials for a corporate audience that may include funders, investors, political stakeholders including but not limited to:
  • Printed publications including newsletters, booklets, publications, leaflets, flyers, posters, invitations, reports
  • Digital assets
  • Bid tenders and documents
  • Development brochures
  • Corporate mailers
  • Presentation Materials
  • Films and animations
  • Infographics and templates
  • Copywriting
  • Image buying
  • Award submissions

The areas of work which fall outside of the scope of these requirements are as follows:

PR, print, fulfilment, media buying Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/68VQ4V438W ↗

Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #3Freelance Design ServicesRenewal UKPublished value£480,000

To cover a range of creative support to assist with internal design overspill and will include day to day design, artworking, template population and creation of digital assets.

This includes, but is not limited to, the following services:

  • Campaign creative
  • Corporate Mailers
  • Templates
  • Adverts
  • Infographics
  • Populating existing templates
  • Leaflets
  • Reports
  • Invitations
  • Posters
  • Signage
  • Newsletters
  • Interactive pdfs
  • Digital assets
  • HTML emails
  • Minor branding changes/updates
  • Artwork
  • Event materials – banners/collateral
  • Image buying
  • Films and animations

The areas of work which fall outside of the scope of these requirements are as follows:

•PR, print, fulfilment, media buying Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/68VQ4V438W ↗

Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #4Creative and Brand StrategyRenewal UKPublished value£1,200,000

Strategic creative agency to align with our social purpose and impact, provide branding and strategy led creative. Professionals who can help us achieve our desire to be seen as a leader in the sector through thoughtful and intelligent communication campaigns and strategic development.

This includes, but is not limited to, the following services:

  • Campaign creative development and production
  • Campaign coordination
  • Brand positioning and development work
  • Brand strategy
  • Digital marketing and emerging channels
  • Brand measurement
  • Creative design to include adverts, templates, infographics, reports, brochures, newsletters, digital assets
  • Image buying
  • Copywriting
  • Films and animations
  • Award submissions
  • Events

The areas of work which fall outside of the scope of these requirements are as follows:

•PR, print, fulfilment, media buying Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/68VQ4V438W ↗

Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #5Market ResearchRenewal UKPublished value£1,560,000

Agencies to carry out quantitative and qualitative market research ranging from full service to field and tab. Capacity to deliver large scale representative sample telephone surveys using CATI software or similar to manage sampling. Expertise in questionnaire design and qualitative methods, preferably in a third-sector / public sector setting. Capability to deliver reports, presentations and provide analysis beyond basic cross-tabs, such as cluster analysis.

This includes, but is not limited to, the following surveys:

  • Specific project tasks within this requirement may include, but are not limited to:

-Quantitative and qualitative market research; full service to field and tab

-Delivery of large scale representative sample

-Telephone surveys using CATI software or similar

-Questionnaire design and qualitative methods

-Third sector experience

-Deliver reports and presentations

Provide complex analysis such as cluster analysis Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/68VQ4V438W ↗

Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #6Regeneration Creative DesignRenewal UKPublished value£1,080,000

To deliver smaller design briefs; campaigns; day-to-day design work; artworking; populating existing templates. Also, to provide mini branding projects and deliver digital assets.

This includes, but is not limited to, the following surveys:

•Formal Residents Offer documents

•Newsletters

•Flyers and posters

•Videos

•Consultation materials

•Branded templates

•Infographics

•Populating existing branded templates

•Leaflets

•Reports

•Invitations

•Posters

•Signage artwork

•Interactive PDFs

•Digital assets

•Social media templates and assets

•HTML emails

•Event materials – banners/collateral/ exhibition boards

•Image sourcing for design

•Films and animations for online platforms

The areas of work which fall outside of the scope of these requirements are as follows:

•Press and media relations Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/68VQ4V438W ↗

Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #7Creative and Brand agencies – medium/large property schemesRenewal UKceiling above

To deliver property marketing and design services for private sales and shared ownership developments across the UK including but not limited to research, brand identity, graphic design, artworking, copywriting, sales particulars including maps and detailed plans, project management, print coordination..

This includes, but is not limited to, the following surveys:

  • Property creative and branding services
  • Creative project management
  • Full service branded marketing collateral
  • Maps, site plans and floor plans
  • Infographics
  • Advertising campaign concepts and creative artworking
  • Populating brochure template guidelines
  • Signage design and artworking
  • Digital assets design and artworking
  • HTML marketing emails
  • Marketing event design and management
  • Image buying
  • Copywriting
  • Film, photography and animation planning, design, development and project management
  • Commissioning and managing third party suppliers e.g. CGI design, print, photography

The areas of work which fall outside of the scope of these requirements are as follows:

•Media management and buying

•Social media management

•Interior design

•Sales & Marketing suites Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/68VQ4V438W ↗

Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #8Interior design and furnishingRenewal UKceiling above

To design interior concepts, supply and install FF&E for show homes at a range of budgets, or to supply and install residential interior furniture packages to suit a range of budgets.

This includes;

  • Supply and install residential furniture packages
  • Residential interior design and installation service
  • Residential specification consultancy service
  • Residential dressing and styling, removals and maintenance services

The areas of work which fall outside of the scope of these requirements are as follows:

•Commercial fit outs

•Structural and modular builds Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/68VQ4V438W ↗

Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #9Media buyingRenewal UKPublished value£21,600,000

To implement media planning and buying through a fully integrated approach using online and offline channels regionally, nationally and internationally as required.

This includes, but is not limited to, the following services:

  • Audience research and consultancy
  • Digital online media planning, buying and management service
  • Offline media planning and buying service
  • Integrated media performance tracking and reporting

The areas of work which fall outside of the scope of these requirements are as follows:

•Web design

•Graphic design and branding services Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/68VQ4V438W ↗

Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #10Marketing suite design and deliveryRenewal UKPublished value£12,000,000

To design, supply and install sales and marketing suite solutions on site including design, fit out, FF&E, interior design and internal signage solutions.

This includes, but is not limited to, the following services:

•Marketing suite design and installation from Category A fit out

•Marketing suite design and delivery from shell and core

•Marketing suite design, manufacture and delivery – modular or bespoke builds

The areas of work which fall outside of the scope of these requirements are as follows:

•Branding

•Hoarding, scaffold wraps and external site signage

•IT set up and installation

•Model making

•Interactive systems Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/68VQ4V438W ↗

Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #11Hoarding and signage solutionsRenewal UKceiling above

To produce, manufacture, supply and install on-site internal and external signage solutions

This includes, but is not limited to, the following services:

  • Artworking from templates
  • Di-bond hoarding production and installation
  • Flags production and installation
  • Stack board production and installation
  • Roadside signage production and installation
  • AA and AA-type directional signage
  • Vinyl wraps and stickers - production and installation
  • Scaffold banners production and installation
  • Scaffold wraps / monarflex production and installation
  • Mesh banners production and installation
  • Permanent signage production and installation
  • Retail and POS display signage production and installation
  • Sales boards, internal signage boards and temporary display signage production and installation
  • Pop up / roller banners and exhibition display production and installation

The areas of work which fall outside of the scope of these requirements are as follows:

Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #12Computer Generated Imagery (CGI)Renewal UKPublished value£4,200,000

To design and render photorealistic Computer Generated Imagery (CGI) of proposed developments from CAD drawings and plans.

This includes, but is not limited to, the following services:

•External and internal CGI views view

•Virtual fly through videos

•Virtual tour CGIs

•Digital apartment dressing (from photo/virtual tour)

•Files supplied in suitable format for integration into interactive software

The areas of work which fall outside of the scope of these requirements are as follows:

  • Interactive systems
  • Microsite and website design
  • Standard hardware and display technology (e.g. TV screens, tablet devices, non-specialist display solutions) Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/68VQ4V438W ↗
Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #13Architectural model makersRenewal UKPublished value£720,000

To produce realistic scaled 3D architectural models depicting finished architecture and landscapes from CAD drawings.

This includes, but is not limited to, the following services:

  • Optional LED lighting hardware and circuit controls and ability to integrate with interactive systems
  • Travel models, stands and cases

The areas of work which fall outside of the scope of these requirements are as follows:

Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed
Lot #14Digital and interactive systemsRenewal UKPublished value£720,000

To design and supply kiosk-style interactive application software and hardware to display development and plot information through an integrated solutions at marketing suites, show homes and exhibitions.

This includes, but is not limited to, the following services:

  • Content Management systems able to support rich media e.g. photo and video, panoramic views, interactive virtual tours etc.
  • Lighting and hardware integration for models, screens and touch pads
  • Integration into CMS/CRM for day-to-day client management (e.g. availability, plot status, add or hide plots)

The areas of work which fall outside of the scope of these requirements are as follows:

Delivery: UK · UNITED KINGDOM
Extensions: The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHGVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Delivery: 70%
  • Pricing: 30%
Published award criteria (2)
  • Delivery: 70
  • Pricing: 30
Conditions of participation1
  • Suitability

    Selection criteria as stated in the procurement documents

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “DPS for Creative and Marketing services” is a dynamic market: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Dynamic market
Who may use this agreement
Any qualifying supplier may apply while the market is open
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement

Yes · The DPS will last for 5 years and we reserve the right to extend this on an annual rolling basis for an additional 5 years at the discretion of CHG

First published
20 Aug 2021, 12:15 BST
Last source update
14 Apr 2025, 14:56 BST
Authority reference
6165
FTS notice number
2025/S 000-015012
Classification (CPV)
Advertising and marketing servicesAdvertising campaign servicesAdvertising servicesArchitectural design servicesBookletsBrochuresBusiness and management consultancy and related servicesBusiness and management consultancy servicesBusiness services: law, marketing, consulting, recruitment, printing and securityCommunication and multimedia software package
+50 moreCommunications server software packageComputer-aided design (CAD) software development services
Delivery area
UKSouth East (UKJ)
Official registry OCID
ocds-h6vhtk-02d75b Find a Tender
Contract terms
Electronic trading
e-invoicing allowed

Publisher note: To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=857742469 GO Reference: GO-2024424-PRO-25851750

How it was run

Official notice
Admission period ends
20 Sept 2021, 14:00 BST
Submission channel
{"written"}
Accepted languages
en

Timeline

20 Sept 2021 → 14 Apr 2025 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    20 Sept 2021, 14:00 BST
  2. Invitations to tender expected
    1 Nov 2021
  3. Notice published
    14 Apr 2025, 14:56 BST

Notice history

5 events · 5 releases on Find a Tender · since 20 Dec 2023
  1. Status changed to complete
    20 Dec 2023, 14:06 GMT
  2. Buyer details updated
    20 Dec 2023, 14:06 GMT
  3. Buyer details updated
    20 Dec 2023, 16:06 GMT
  4. Buyer details updated
    24 Apr 2024, 16:05 BST
  5. Buyer details updated
    14 Apr 2025, 14:56 BST
Published amendments (1)

Clarion has changed its eSourcing platform. Applications for the DPS must be made using Atamis - https://atamis-clarionhousing.my.site.com/s/Welcome

Routine re-releases (5)
  • 2023-12: 1 release · 20 Dec 2023
  • 2021-08: 1 release · 20 Aug 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 3admitted to the panel · see the list ↓
Bids received 33 from SMEs
Contracts signed 3latest 1 Feb 2024

3 suppliers are admitted to this dynamic market without individual award values or dates, see the supplier list below.

Contracts

  • Brand and Strategy Design

    Signed
    1 Feb 2024
    Value
    £250,000
    Status
    active
  • Media buying and strategic support

    Signed
    31 Aug 2023
    Value
    £325,200
    Status
    active
  • Behaviour Change Agency

    Signed
    22 Aug 2023
    Value
    £320,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Day to day creative design services3bids · 3 electronic3——

Contracting authority & participating public bodies

2 public bodies on the notice

Clarion Housing Group

Contracting authorityHousingBody governed by public lawHousing and community amenities GB-MPR: IP28038R Level 6, 6 More London Place, Tooley Street, London, UK, SE1 2DAContact email, phone Published organisation website ↗

Consortium members and other public bodies

  • Clarion Housing Group LimitedContracting authorityHousing AssociationHousing and community amenities London, LondonContact name, email, phone

Dispute resolution & review bodies

  • AFFINITY SUTTONMediation bodyReview bodyReview contact point LondonContact phone
  • Royal Courts of JusticeMediation bodyReview bodyReview contact point LondonContact phone
  • The Royal Courts of JusticeReview body LondonContact phone
  • World Courts of JusticeMediation body London

Suppliers admitted to the dynamic market

3 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria