TenderlineUK
Procurement Intelligence
Official OCDS
Find a Tender
complete
Official procurement procedure

Media and Social Media Monitoring, Insight and Evaluation

Advertising and marketing services
Communication and multimedia software development services
Market and economic research; polling and statistics
+8 more
UK
Published value
Not published
Submission deadline Not published
Lots published2
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: OFGEM: "Media and Social Media Monitoring, Insight and Evaluation". Published status: complete. Published value: Value not published. 2 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityOFGEMScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: OFGEM
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for OFGEM. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.8Bids / Report
25% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 4 active published awards; 4 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityOFGEM
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published3 May 2023, 11:34 BST
Last source update3 May 2023, 11:34 BST
Recurring procurementNot published
ClassificationAdvertising and marketing services, Communication and multimedia software development services, Market and economic research; polling and statistics, Market research services, Market-testing services, Marketing services, Sales or marketing software package, Sales, marketing and business intelligence software package, Survey analysis services, Survey services
Delivery area
UK
OCIDocds-h6vhtk-038da2
What is being bought
The provision of both social media monitoring, and media monitoring services encompassing print, online and broadcast, including the provision of a secure online portal to be used to analyse and evaluate media and generate reports on media coverage as required. This Contract will be delivered through two specific lots: - Lot 1 – Media Monitoring, Insight and Evaluation - Lot 2 – Social Media Monitoring, Insight and Evaluation
What changed
From the official release history
  1. tender value changed
    3 May 2023, 11:34 BST
  2. Status changed to complete
    3 May 2023, 11:34 BST
  3. Official notice release published
    3 May 2023, 11:34 BST
  4. Submission deadline changed to published date
    3 May 2023, 11:34 BST
  5. Published value updated to £267,000
    15 Dec 2022, 10:42 GMT
  6. Status changed to active
    15 Dec 2022, 10:42 GMT
  7. Official notice release published
    15 Dec 2022, 10:42 GMT
  8. Submission deadline changed to 18 Jan 2023, 12:00 GMT
    15 Dec 2022, 10:42 GMT
  9. Buyer information updated
    15 Dec 2022, 10:42 GMT
Lots and requirements (2)
Published by the contracting authority
  • Lot 1 · #1
    Media Monitoring, Insight and Evaluation
    cancelled
    Published valueNot published
    The Media Monitoring Service will include the following elements: - Print monitoring – complete daily monitoring of specified keywords and topics within regional, national and international print media, including industry and consumer titles. This should be presented within a daily morning summary and include a downloadable PDF copy of each relevant printed article. It should also be available to view and download on the tenderer’s online portal. - Online monitoring – complete daily monitoring of specified keywords and topics within regional, national and international news website content, as well as monitoring of non-written online content such as infographics and imagery. Links and PDF copies of each relevant online mention should be presented within the daily morning media summary and on the online portal. - Broadcast media – complete daily monitoring of specified keywords and topics on regional and national television, radio and web broadcasts. Broadcasted items shall be made available in digital form for Ofgem to access via the morning summary and on the online portal. - Online portal – provision of a secure, online portal in which Ofgem can access, analyse and evaluate media coverage whenever necessary. - Evaluation and reporting – the provision of human-driven evaluation and reporting of the monitored media for Ofgem, which could be provided monthly or quarterly. - All media monitoring, analysis and evaluation services detailed in this specification will be provided remotely, i.e., via email and online portal, so no specific sites or facilities are required.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Social Media Monitoring, Insight and Evaluation
    cancelled
    Published valueNot published
    The Social Media Monitoring Service will include the following elements: - Social Analytics - Access to analytics from a range of social media platforms including, but not limited to, Twitter, Facebook and LinkedIn. - Share of voice and sentiment analysis – Access to in-built tools that define our share of voice compared to others across social media platforms. - Custom dashboards – The ability to create a series of custom dashboards relating to specific search terms, filtered by a range of criteria. Dashboards should allow for data visualisation for use in wider impact reporting. - Advanced search options – The service will allow users to search data in detailed ways e.g., using Boolean to refine search results. - All social media monitoring, analysis and evaluation services detailed in this specification will be provided remotely, i.e., via email and online portal, so no specific sites or facilities are required
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    3 May 2023, 11:34 BST
  2. Award active
    Not published · Not published
  3. Award active
    Not published · Not published
  4. Contract active
    Signed 31 Mar 2023, 00:00 BST · £210,000
  5. Contract active
    Signed 31 Mar 2023, 00:00 BST · £57,000
Commercial outcome and competition
Awards
FENIX MEDIA LIMITED, A SUBSIDIARY OF ACCESS INTELLIGENCE PLC
Not published · Not published · active
FENIX MEDIA LIMITED, A SUBSIDIARY OF ACCESS INTELLIGENCE PLC
Not published · Not published · active
Contracts
Media Monitoring, Insight and Evaluation
£210,000 · signed 31 Mar 2023, 00:00 BST · active
Social Media Monitoring, Insight and Evaluation
£57,000 · signed 31 Mar 2023, 00:00 BST · active
Bid statistics
bids: 5 (lot 1)
electronicBids: 5 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 3 (lot 1)
bids: 7 (lot 2)
electronicBids: 7 (lot 2)
foreignBidsFromEU: 0 (lot 2)
foreignBidsFromNonEU: 0 (lot 2)
smeBids: 4 (lot 2)
Buyer and organisations in this procedure

OFGEM

Contracting authority GB-FTS-54504
View buyer profile

  • OFGEM
    buyer
    centralPurchasingBody

    10 South Colonnade, Canary Wharf, London, UKI, E14 4PU
    procurement2@ofgem.gov.uk

  • FENIX MEDIA LIMITED, A SUBSIDIARY OF ACCESS INTELLIGENCE PLC
    supplier

    79 Hatton Garden, London, London, UK, EC1N 8AW

  • Public Procurement Review Service
    reviewBody

    Cabinet Office, London
    publicprocurementreview@cabinetoffice.gov.uk
    +44 3450103503
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published