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Published 3 Apr 2025, 16:08 BST

Official UK procurement notice

Managed Stations Fire Safety Systems Maintenance

Official notice

Authority: NETWORK RAIL INFRASTRUCTURE LIMITED (Central government)

Framework agreementServicesCompetitive flexible procedureAbove thresholdUtilitiesSME suitableVCSE suitable
Framework ceiling (notional)£18,780,000framework ceiling, not attributable revenue · 1 value update
Submissions closed 6 Oct 2025
Next notice expected 11 Jul 2025
Framework period 5 yrsends 25 Sept 2031 · up to 25 Sept 2034 with extensions · starts 26 Sept 2026

What is being bought

Published requirement description

Network Rail is seeking to appoint a single supplier to deliver comprehensive fire safety systems and Voice Alarm/Public Address (VAPA) system maintenance, reactive repairs, and installation services across 16 managed stations in England. The scope of the contract includes but not limited to:

Planned Preventative Maintenance (PPM):

Regular inspection, testing, servicing, and certification of all fire safety and VAPA systems, including fire alarms, detection devices, visual alarms, manual call points, aspirating smoke detection, public address equipment, amplifiers, microphones, battery backup systems, and suppression systems. The supplier will be responsible for ensuring all systems remain compliant with relevant legislation and standards.

Reactive Maintenance:

Rapid response to faults, breakdowns, and emergency call-outs, including fault diagnosis, repairs, and restoration of system functionality. The supplier must meet agreed service levels for response and resolution times, and provide 24/7 helpdesk support for all managed stations.

Project Works:

Installation, upgrade, and commissioning of new fire safety and VAPA systems, including system replacements, enhancements, and integration with existing infrastructure. The supplier will manage all aspects of project delivery, from design and procurement to installation, testing, and handover.

Asset Data Management:

Collection, maintenance, and reporting of asset data for all fire safety and VAPA systems, ensuring accurate records are maintained and updated on Network Rail’s Citadel system. This includes uploading maintenance and reactive records, updating system schematics, and supporting compliance audits.

Compliance and Technical Assurance:

Delivery of services in accordance with the Fire Safety Regulatory Reform Order (2005), Network Rail standards, and all relevant statutory and industry requirements. The supplier must hold or obtain all necessary certifications and accreditations for the systems and disciplines covered by the contract.

Social Value and Workforce:

The supplier is expected to support skills development and local employment through apprenticeship placements and workforce engagement, and to comply with TUPE regulations for any eligible incumbent staff.

  • The authority expects to re-tender this requirement around 26 Sept 2033, 23:59 BST.
  • How the procedure runs: Network Rail is procuring a single-supplier contract for fire safety systems and Voice Alarm/Public Address (VAPA) system maintenance, reactive repairs, and installation services across 16 managed stations, using the Competitive Flexible Procedure under the Procurement Act 2023. The scope covers planned preventative maintenance, reactive fault resolution, and project works, ensuring compliance with the Fire Safety Regulatory Reform Order (2005) and safeguarding the health and safety of passengers, staff, and the public. The process is structured in three stages: 1. Procurement Specific Questionnaire (PSQ): All interested suppliers complete a PSQ to demonstrate compliance, capability, and suitability. This includes mandatory pass/fail criteria and scored technical questions. Only those meeting all mandatory requirements and achieving the minimum technical score will progress to the Invitation to Tender (ITT) stage. 2. Invitation to Tender (ITT): Shortlisted suppliers are invited to submit a full tender, including technical and commercial proposals. Tenders are evaluated using a combined quality (70%) and price (30%) model. Only fully compliant tenders meeting the minimum technical threshold will be considered for the next stage, Best and Final Offer (BaFO) stage. 3. Best and Final Offer (BaFO): The three highest-ranked tenderers (by technical score) are invited to submit a revised commercial proposal. Technical scores remain fixed from the ITT stage; only commercial submissions are updated. The contract is awarded to the tenderer with the highest combined technical and commercial score. The contract will be governed by the NEC4 Term Service Short Contract (TSSC) with Network Rail amendments, and will run for an initial five-year term, with options to extend annually for up to three years, subject to performance. All communication and submissions are managed via the Bravo Portal, ensuring transparency and auditability.

CPV: Fire doors · Fire suppression system · Fire-alarm system installation work · Fire-alarm systems · Fire-detection systems · Fire-prevention installation works · Fireproofing work · Installation services of fire protection equipment · Repair and maintenance services of electrical building installations · Repair and maintenance services of firefighting equipment · Repair and maintenance services of mechanical building installations · Sprinkler systems installation work

How this framework works

From the published notice
Framework period
5 yrs · up to 8 yrs from 26 Sept 2026

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrsSMEVCSEPublished value£18,780,000
Contract period: 26 Sept 2026 – 25 Sept 2031 (5 yrs) · up to 25 Sept 2034 with extensionsValue: £18,780,000 exc. VAT · £22,536,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: Network Rail reserves the right to add or remove further assets including currently excluded stations and their associated systems to the contract during the term, to meet operational requirements if required. · The contract will run for an initial five-year term, with the option to extend annually for up to three additional years (1+1+1 structure). Extensions may be used in the following circumstances Performance-Based Extension, Continuity of Service etc. Anticipated Breakdown of Extension Structure: Year 1 Extension: May be exercised at the end of the initial five-year term, subject to satisfactory performance and mutual agreement. Year 2 Extension: May be exercised at the end of the first extension year, subject to ongoing satisfactory performance. Year 3 Extension: May be exercised at the end of the second extension year, subject to ongoing satisfactory performance. Extensions are anticipated to be exercised annually (1+1+1 structure), but the length and timing of each extension will be at Network Rail’s sole discretion, subject to satisfactory performance, mutual agreement, and operational requirements.
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Detailed conditions of participation will be set out in the Instructions to Participants document, which is issued alongside the Procurement Specific Questionnaire (PSQ) and made available via the Network Rail Sourcing Platform (Bravo).

    Candidates must confirm they have the legal capacity to perform the contract under the laws of England and Wales, are registered on the Central Digital Platform (CDP), and are not subject to mandatory exclusion grounds or listed on the debarment list.

    All entities who are relied upon to meet the criteria are required to provide their own up-to-date core information on the Central Digital Platform (CDP).

    Candidates must demonstrate that they have the financial capacity to perform the contract by meeting the following minimum requirements:

    • Completion of the Network Rail Financial and Economic Standing Model and achieving a pass score in accordance with the model's criteria.
    • Confirm ability to obtain required insurances.
    • Confirm ability to meet other conditions of participation related but not limited to legal capacity, GDPR, environmental management, and tackling modern slavery.

    Please refer to the Instructions to Participants for full details.

  • Technical & professional ability

    Detailed conditions of participation will be set out in the Instructions to Participants document, which is issued alongside the Procurement Specific Questionnaire (PSQ) and made available via the Network Rail Sourcing Platform (Bravo).

    Candidates must demonstrate the following technical capabilities to participate in this procurement in accordance with the Procurement Act 2023 including, but not limited to:

    • Relevant Experience and Competence
    • Technical Capability
    • Health & Safety
    • Information Security
    • Social Value

    Please refer to the Instructions to Participants for full details.

  • Condition of participation

    (1) Network Rail is using a Procurement Specific Questionnaire (PSQ) which sets out its conditions of participation for this Procurement. Participants must satisfy the conditions of participation in order to progress to the next stage of this Procurement.

    (2) The PSQ will be available via the Bravo Portal. The PSQ has been divided into two envelopes qualification and technical.

    (3) The assessment and shortlisting Process (PSQ) will involve an evaluation and a moderation process resulting in an agreed score which will be weighted according to the designated weight of the question.

    (4) Participants who have successfully achieved a pass for all pass/fail questions, will have their PSQ responses ranked by reference to their total weighted score identified through the assessment process, with the highest ranked PSQ response being ranked in first place.

    (5) It is Network Rail’s intention to progress Participants to the Invitation to Tender (ITT) stage provided they:

    • Pass all mandatory requirements set out in the Qualification Envelope, as defined in Appendix B – Conditions of Participation Criteria; and
    • Achieve a minimum score of 60.00% across the scored technical questions within the Technical Envelope;and
    • Satisfy all certification and accreditation requirements, as detailed in Technical & Professional Ability – Certification/Accreditation under Appendix B – Conditions of Participation Criteria, which are assessed as mandatory pass/fail criteria within the Technical Envelope.

    More detailed information is provided in the Instructions to Participants document.

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Technical Envelope: 70%
  • Commerical Envelope: 30%
Published award criteria (2)
  • Technical Envelope: 2.1 Service Delivery & Maintenance Approach (19.76%) 2.1.1 Service Delivery Plan – 33.33% 2.1.2 Access Management in Operational Railway Environments – 33.33% 2.1.3 Maintenance Quality Assurance – 33.33% 2.2 Health, Safety & Compliance (14.24%) 2.2.1 Health and Safety Management Plan – 100.00% 2.3 Design Engineering & Quality Assurance (13.34%) 2.3.1 Programme & Milestones – 100.00% 2.4 Asset Data Management (13.34%) 2.4.1 Asset Data Collection and Management Strategy – 100.00% 2.5 Resource & Organisation Management (11.41%) 2.5.1 Organisational Structure & Key Personnel CV's – 50.00% 2.5.2 Resource Allocation Plan – 50.00% 2.6 Innovation & Continuous Improvement (5.57%) 2.6.1 Innovation and Continuous Improvement – 100.00% 2.7 Mobilisation (12.34%) 2.7.1 Mobilisation Plan and Programme – 100.00% 2.8 Social Value & Sustainability (10.00%) 2.8.1 Skills & Education – 100.00%
  • Commerical Envelope: Pricing
Conditions of participation3
  • Economic & financial standing

    Detailed conditions of participation will be set out in the Instructions to Participants document, which is issued alongside the Procurement Specific Questionnaire (PSQ) and made available via the Network Rail Sourcing Platform (Bravo).

    Candidates must confirm they have the legal capacity to perform the contract under the laws of England and Wales, are registered on the Central Digital Platform (CDP), and are not subject to mandatory exclusion grounds or listed on the debarment list.

    All entities who are relied upon to meet the criteria are required to provide their own up-to-date core information on the Central Digital Platform (CDP).

    Candidates must demonstrate that they have the financial capacity to perform the contract by meeting the following minimum requirements:

    • Completion of the Network Rail Financial and Economic Standing Model and achieving a pass score in accordance with the model's criteria.
    • Confirm ability to obtain required insurances.
    • Confirm ability to meet other conditions of participation related but not limited to legal capacity, GDPR, environmental management, and tackling modern slavery.

    Please refer to the Instructions to Participants for full details.

  • Technical & professional ability

    Detailed conditions of participation will be set out in the Instructions to Participants document, which is issued alongside the Procurement Specific Questionnaire (PSQ) and made available via the Network Rail Sourcing Platform (Bravo).

    Candidates must demonstrate the following technical capabilities to participate in this procurement in accordance with the Procurement Act 2023 including, but not limited to:

    • Relevant Experience and Competence
    • Technical Capability
    • Health & Safety
    • Information Security
    • Social Value

    Please refer to the Instructions to Participants for full details.

  • Condition of participation

    (1) Network Rail is using a Procurement Specific Questionnaire (PSQ) which sets out its conditions of participation for this Procurement. Participants must satisfy the conditions of participation in order to progress to the next stage of this Procurement.

    (2) The PSQ will be available via the Bravo Portal. The PSQ has been divided into two envelopes qualification and technical.

    (3) The assessment and shortlisting Process (PSQ) will involve an evaluation and a moderation process resulting in an agreed score which will be weighted according to the designated weight of the question.

    (4) Participants who have successfully achieved a pass for all pass/fail questions, will have their PSQ responses ranked by reference to their total weighted score identified through the assessment process, with the highest ranked PSQ response being ranked in first place.

    (5) It is Network Rail’s intention to progress Participants to the Invitation to Tender (ITT) stage provided they:

    • Pass all mandatory requirements set out in the Qualification Envelope, as defined in Appendix B – Conditions of Participation Criteria; and
    • Achieve a minimum score of 60.00% across the scored technical questions within the Technical Envelope;and
    • Satisfy all certification and accreditation requirements, as detailed in Technical & Professional Ability – Certification/Accreditation under Appendix B – Conditions of Participation Criteria, which are assessed as mandatory pass/fail criteria within the Technical Envelop…
    shortlisting
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Managed Stations Fire Safety Systems Maintenance” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Yes · next expected 26 Sept 2033
First published
3 Apr 2025, 16:08 BST
Last source update
8 Sept 2025, 15:51 BST
Award evaluation window
Submission end – 1 May 2026
Authority reference
project_42542
FTS notice number
2025/S 000-054751
Latest notice
Tender notice (UK4)
Classification (CPV)
Fire doorsFire suppression systemFire-alarm system installation workFire-alarm systemsFire-detection systemsFire-prevention installation worksFireproofing workInstallation services of fire protection equipmentRepair and maintenance services of electrical building installationsRepair and maintenance services of firefighting equipment
+2 moreRepair and maintenance services of mechanical building installationsSprinkler systems installation work
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04fcf2 Find a Tender
Contract terms summary

Please refer to the Procurement Documents for full details.

How it runs

Network Rail is procuring a single-supplier contract for fire safety systems and Voice Alarm/Public Address (VAPA) system maintenance, reactive repairs, and installation services across 16 managed stations, using the Competitive Flexible Procedure under the Procurement Act 2023.

The scope covers planned preventative maintenance, reactive fault resolution, and project works, ensuring compliance with the Fire Safety Regulatory Reform Order (2005) and safeguarding the health and safety of passengers, staff, and the public.

The process is structured in three stages:

  1. Procurement Specific Questionnaire (PSQ):

All interested suppliers complete a PSQ to demonstrate compliance, capability, and suitability. This includes mandatory pass/fail criteria and scored technical questions. Only those meeting all mandatory requirements and achieving the minimum technical score will progress to the Invitation to Tender (ITT) stage.

  1. Invitation to Tender (ITT):

Shortlisted suppliers are invited to submit a full tender, including technical and commercial proposals. Tenders are evaluated using a combined quality (70%) and price (30%) model. Only fully compliant tenders meeting the minimum technical threshold will be considered for the next stage, Best and Final Offer (BaFO) stage.

  1. Best and Final Offer (BaFO):

The three highest-ranked tenderers (by technical score) are invited to submit a revised commercial proposal. Technical scores remain fixed from the ITT stage; only commercial submissions are updated. The contract is awarded to the tenderer with the highest combined technical and commercial score.

The contract will be governed by the NEC4 Term Service Short Contract (TSSC) with Network Rail amendments, and will run for an initial five-year term, with options to extend annually for up to three years, subject to performance.

All communication and submissions are managed via the Bravo Portal, ensuring transparency and auditability.

Review and risk notes
Risks

Standards, regulatory & policy change

Changes in statutory or regulatory requirements (e.g., fire safety legislation, standards for system certification), Changes to railway, safety, data protection or environmental standards, ORR/Group Standards, NR Security Assurance Framework/Vetting, or Procurement transparency requirements could impose material new obligations affecting cost/scope/timescales.

Transition to Great British Railways (GBR)

Changes in governance, reporting lines, or contract management as responsibilities shift to GBR. Potential changes to standards, policies, or priorities as GBR establishes new frameworks. Possible need for contract modification or novation to align with GBR requirements.

How it was run

Official notice
Run through: JAGGAER / BravoSolution · Who buys & how to bid on JAGGAER
Electronic submission allowedLanguage: EN
Requests to participate (first stage)
6 Oct 2025, 16:00 BST
Appointment period ends
6 Oct 2025, 16:00 BST
Clarification deadline
1 Oct 2025, 16:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Apr 2025 → 26 Sept 2026 · 8 dates
  1. Planning notice published
    3 Apr 2025, 16:08 BST
  2. Market engagement
    22 Apr 2025, 23:59 BST

    The Market Engagement for the "Managed Stations Fire Safety Systems Maintenance Framework" will be conducted through the completion of a questionnaire.

    This questionnaire must be returned by 22nd April 2025.

    To access the Market Engagement submission document, please follow these steps:

    1. Visit our Bravo site using the link provided below.

    Link to Bravo: networkrail.bravosolution.co.uk/web/login.html ↗

    1. On the Bravo login page, locate and select the "View Current Opportunities" option at the bottom left of the page. Find and select the link for "Managed Stations Fire Safety Systems Maintenance Framework" to access the documents available for the market engagement exercise.

    There is no need to log in to Bravo to access the opportunity. You can view and download the necessary documents without logging in.

    The instructions for returning the market engagement information are detailed within the Market Engagement document titled "Fire Systems Market Engagement v2". Please ensure you follow these instructions carefully to submit your information correctly.

  3. Next notice expected
    11 Jul 2025, 23:59 BST
  4. Tender notice published
    8 Sept 2025, 15:51 BST
  5. Clarification questions by390 days ago
    1 Oct 2025, 16:00 BST
  6. Admission / appointment period ends385 days ago · period end, not a bid countdown
    6 Oct 2025, 16:00 BST
  7. Award decision expected by178 days ago
    1 May 2026, 23:59 BST
  8. Contract starts31 days ago
    26 Sept 2026, 00:00 BST

Notice history

5 events · 2 releases on Find a Tender · since 3 Apr 2025
  1. Preliminary market engagement notice published
    3 Apr 2025, 16:08 BST
    UK2
  2. Tender notice published
    8 Sept 2025, 15:51 BST
    UK4
  3. Published value updated to £18,780,000
    8 Sept 2025, 15:51 BST
    was £14,000,000
  4. Status changed to active
    8 Sept 2025, 15:51 BST
  5. Procurement method changed
    8 Sept 2025, 15:51 BST

Contracting authority & participating public bodies

NETWORK RAIL INFRASTRUCTURE LIMITED

Contracting authorityPublic authority - central government GB-PPON: PNZN-9524-VCQJ Waterloo General Office, London, London, SE1 8SWContact name, email, phone

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: All new documents and updates will be published via Bravo throughout the event. Where a stage is in progress, a message shall be sent to all particpants within the stage to inform them. The documents that will may be issued as part of the Tender stage to the successful participants may be either confidential in nature or be determined by Tenderers responses: • Updated Instruction to Participants • Tender Stage Technical Questions Detailed Scoring Guidance • Pricing Document • ITT - Technical Envelope Brief • Information relating to TUPE

Notices published for this procedure