Official UK procurement notice
Community Alarms 2026-28 Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment
Authority: Central Bedfordshire Council (Local council)
What is being bought
Published requirement descriptionCommunity Alarms 2026-28
Lot 1: Monitoring and Response and Call Handling
Lot 2: Provision of Equipment
Please READ/follow the information and guidance supplied below and within the Tender documents, this will help with your tender submission.
Word count limits apply, any information going over will not be considered.
Respond to ALL questions.
Additional documents or information not required will be disregarded.
Please note timeline with regards to questions and submission dates.
All communication/correspondence and clarifications must be sent via the In-tend portal.
Do not contact the Service area for information, please use the correspondence facility
Regularly view the 'Clarification' tab for updates or responses to questions received by bidders.
Questions asked together with the response, will be made available to all bidders (if not P&C), this to ensure a fair and consistent approach to all.
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The Council will provide as much support and information as it can to help guide you through the Tender process. If there is anything you are not sure of or need clarification on, please contact the Procurement lead using the correspondence facility within the In-tend electronic tendering system.
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Contract start date: 16th February 2026 - Contracr End: 15th February 2028
Contract term 2 Years plus the possibility to extend by 1 Year plus 1 Year -
CPV: Alarm systems · Alarm-monitoring services · Call centre · Installation of safety equipment · Monitoring and control services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£500,000
- Technical & professional ability
Details of up to three contracts which demonstrate considerable and comparable public sector experience similar to our requirement for - Lot 1 of Community Alarm Monitoring, Response and Call Handing
- Lot 2 of Provision of Provision of alarm equipment and other assistive technology
Contracts must be current or completed within the past 3 years. For current contract examples, they must have been in place for a minimum of 12 months
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Simple description: 40% Price 50% Quality 10% Social Value
- Technical & professional ability
Details of up to three contracts which demonstrate considerable and comparable public sector experience similar to our requirement for - Lot 1 of Community Alarm Monitoring, Response and Call Handing
- Lot 2 of Provision of Provision of alarm equipment and other assistive technology
Contracts must be current or completed within the past 3 years. For current contract examples, they must have been in place for a minimum of 12 months
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 22 Sept 2025, 14:49 BST
- Last source update
- 20 May 2026, 11:13 BST
- Award evaluation window
- Submission end – 17 Nov 2025
- Authority reference
CBC-1783-T-TS- FTS notice number
2025/S 000-058558- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-059f38Find a Tender
How it was run
Official notice- Submission deadline
- 31 Oct 2025, 12:00 GMT
- Clarification deadline
- 17 Oct 2025, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
22 Sept 2025 → 1 Jun 2026 · 8 dates- Tender notice published390 days ago22 Sept 2025, 14:49 BST
- Clarification questions by364 days ago17 Oct 2025, 23:59 BST
- Submission deadline351 days ago31 Oct 2025, 12:00 GMT
- Award decision expected by333 days ago17 Nov 2025, 23:59 GMT
- Assessment summaries sent270 days ago20 Jan 2026
- Contract starts243 days ago16 Feb 2026
- Latest notice published150 days ago20 May 2026, 11:13 BST
- Standstill ends137 days ago1 Jun 2026, 23:59 BST
Notice history
7 events · 4 releases on Find a Tender · since 22 Sept 2025- Tender notice published22 Sept 2025, 14:49 BSTUK4
- Tender notice published22 Oct 2025, 15:26 BSTUK4
- Deadline moved to 31 Oct 2025, 12:00 GMT22 Oct 2025, 15:26 BST+7 days · was 24 Oct 2025, 12:00 BST
- Contract award notice published20 May 2026, 11:06 BSTUK6
- Status changed to complete20 May 2026, 11:06 BST
- Contract details notice published20 May 2026, 11:13 BSTUK7
- Contract signature expected1 Jun 2026, 23:59 BSTscheduled
Routine re-releases (4)
- 2025-09: 1 release · 22 Sept 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Careium UK LimitedSME2 Jun 2026 – 24 May 2028 · up to 25 May 2030Extensions: Extension period up to 2 years | £360,000 | 20 Jan 2026 | Awarded |
| Careium UK LimitedSMELot 2: Provision of Equipment2 Jun 2026 – 15 Feb 2028 · up to 16 Feb 2028Extensions: Extension period up to 2 years | £140,000 | 20 Jan 2026 | Awarded |
Contracts
Lot 2: Provision of Equipment · Careium UK LimitedSME
- Signed
- 19 May 2026
- Value
- £140,000
- Period
- 2 Jun 2026 – 15 Feb 2028 · up to 16 Feb 2028 with extensions
- Status
- active
- Extensions
- Extension period up to 2 years
Community Alarms 2026-28 – Lot 1 Monitoring and Response and Call Handling Lot 2 Provision of Equipment · Careium UK LimitedSME
- Signed
- 1 Mar 2026
- Value
- £360,000
- Period
- 2 Jun 2026 – 24 May 2028 · up to 25 May 2030 with extensions
- Status
- active
- Extensions
- Extension period up to 2 years
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 10final-stage tenders | 10 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Careium UK LimitedAwarded supplier
Official documents & specifications (7)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Tender pack can be located via the In-tend supplier portal. Registration is required to access tender documents and details.
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender