Official UK procurement notice
IT Service Management System
Authority: Senedd Cymru / Welsh Parliament (Central government)
What is being bought
Published requirement descriptionThe client is looking to procure a service management software solution that delivers functions enabling the management of core IT processes (Incident Management, Request Fulfilment, Problem Management, Change Enablement, Knowledge Management and Asset and Configuration Management).
The contract will be for an initial 5 year period, with the option to extend for a further 2 years.
- Recurrence: The contract has an option to extend for a further 2 years after the initial 5 year period. If the extension period is taken up, the contract will need to be renewed in 2032 and therefore a further notice will be published in 2031.
CPV: Software-related services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£284,000
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
Yes · The contract has an option to extend for a further 2 years after the initial 5 year period. If the extension period is taken up, the contract will need to be renewed in 2032 and therefore a further notice will be published in 2031.
- First published
- 25 Oct 2024, 15:52 BST
- Last source update
- 25 Oct 2024, 15:52 BST
- Authority reference
1248- FTS notice number
2024/S 000-034729- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04b186Find a Tender
- Performance terms
As detailed in the procurement documents
Publisher note: Suppliers will need to be registered on the Bravo Solution portal in order to obtain the Pre-Qualification Questionnaire (PQQ) and view the supporting Procurement documents. If you are not already registered you can register by going to www.etenderwales.bravosolution.co.uk. It is free to register on this portal. Once registered:- - Click the 'Open Access PQQs' link - Click on the relevant PQQ to access the content (pqq_33606 - IT Service Management System) - Click the 'Express Interest' button in the 'Actions' box on the left-hand side of the page. This will move the PQQ into your 'My PQQs' page - Click on the PQQ code. You can now access any attachments by clicking the 'Settings and Buyer Attachments' in the 'Actions' box - You can now choose to 'Reply' to the PQQ and submit your response Please note that the Procurement documents will be uploaded into the 'Supplier Attachments' area under 'Settings' for all suppliers to view. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145507 (WA Ref:145507)
How it was run
Official notice- Submission deadline
- 27 Nov 2024, 10:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en, cy
- Bid validity
- 90 days from the deadline
Timeline
25 Oct 2024 → 9 Dec 2024 · 3 dates- Notice published25 Oct 2024, 15:52 BST
- Submission deadline27 Nov 2024, 10:00 GMT
- Invitations to tender expected9 Dec 2024
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria