Find a TenderAwarded
Published 26 Nov 2021, 12:04 GMT

Official UK procurement notice

Income Maximisation Awareness Raising Programme for Front Line Workers

Official notice

Authority: Llywodraeth Cymru / Welsh Government (Central government)·Consortium: 2 public authorities

ServicesOpen procedureSME suitable
Published estimate£300,000exc. VAT
Submissions closed 6 Dec 2024awarded 11 Feb 2025
Awarded to FERRET INFORMATION SYSTEMS LIMITED2 awards

What is being bought

Published requirement description

Contract to produce bilingual income maximisation information packs and design and deliver online bilingual income maximisation awareness-raising education sessions accessible to all front-line workers who support low income households, to raise their awareness of the welfare benefit/wider financial support systems and their ability to guide and offer practical support to households to claim additional income.

  • Recurrence: Contract notice for subsequent procurement of this requirement will be issued 2026.

CPV: Benefit services · Education and training services · Financial consultancy services · Staff training services · Training programme services · Training services · Vocational training services

The lotProcurement structure

single lot · value published
Lot #1The client aims to award a 12 month contract with the option to extend for a further…AwardedRenewalPublished value£150,000

The client aims to award a 12 month contract with the option to extend for a further 12 months, to produce bilingual income maximisation information packs and design and deliver online bilingual income maximisation awareness-raising education sessions accessible to all front-line workers who support low income households, to raise their awareness of the welfare benefit/wider financial support systems and their ability to guide and offer practical support to households to claim additional income.

We expect the majority of the sessions to be offered at an introductory level, i.e, suitable for participants with little knowledge of welfare benefits or experience of helping service users maximise their household income. However, we anticipate there will be a body of people, perhaps people who have attended an introductory level course, or who already hold basic knowledge of welfare benefits who will want to build on their understanding of specific welfare benefits and also learn more on the practical help they can

Delivery: Wales · All areas of Wales
Extensions: Option to extend the contract for up to a further 12 month period.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (4)
  • Demonstrate how you will deliver the programme and how each of the aims, objectives and requirements will be met.: 30%
  • Demonstrate how the expertise and skills of the team proposed will support the delivery of the programme: 20%
  • Demonstration of a clear understanding of the context, challenges and priorities of the contract.: 20%
  • price: 30%
Published award criteria (4)
  • Demonstrate how you will deliver the programme and how each of the aims, objectives and requirements will be met.: 30
  • Demonstrate how the expertise and skills of the team proposed will support the delivery of the programme: 20
  • Demonstration of a clear understanding of the context, challenges and priorities of the contract.: 20
  • Price: 30
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Contract notice for subsequent procurement of this requirement will be issued 2026.
First published
26 Nov 2021, 12:04 GMT
Last source update
20 Feb 2025, 11:31 GMT
Award evaluation window
9 Dec 2024 – …
Authority reference
C257/2023/2024
FTS notice number
2025/S 000-006122
Classification (CPV)
Benefit servicesEducation and training servicesFinancial consultancy servicesStaff training servicesTraining programme servicesTraining servicesVocational training services
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-02fa6f Find a Tender
Contract terms
Performance terms

As stated in the tender documentation.

Publisher note: E-TENDER INFORMATION: https://etenderwales.bravosolution.co.uk - The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation. - Registration involves accepting a User Agreement, and providing basic information about your Organisation and about the User performing the Registration. - The User who performs the Registration becomes the Super User for the Organisation. - On registering on the Platform the Super User will select a Username and will receive a password. - The Password will be sent by e-mail to the email address that was specified in the User Details section of the Registration page. - In order to log-in to the Platform please enter your Username and Password. - Note: If you forget your Password then visit the homepage and click “Forgot your password?” - Registration should only be performed once for each Organisation. - If you think that someone in your Organisation may have already registered on this Platform then you must not register again. - Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform. - Contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left your Organisation). - Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact the Helpdesk to gain access to the Platform. - Tenders must be uploaded to the BravoSolution portal by 2pm HOW TO FIND THE ITT: - Once logged in you must click on ‘ITT’s Open to all Suppliers’ - The etender references for this contract are: Project_57560 and ITT _113749 - Click on the title to access summary details of the contract. If you are still interested in submitting a tender, click the ‘Express an Interest button’. This will move the ITT from the ‘Open to all Suppliers’ area to the ‘My ITT’s’ on the home page. - You will then see the full details of the ITT in the qualification and technical envelopes along with any relevant documents in the ‘Attachments’ area. - Should you have any questions on the ITT, please use the ‘Messages’ area to contact the buyer directly – Please do not contact the named person at the top of this notice. NOTE: The authority is using eTenderwales to carry out this procurement process.To obtain further information record your interest on Sell2Wales at http://www.sell2wales.gov.wales/search/search_switch.aspx?ID= 145419 (WA Ref:145419) Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are: as described in the tender documents The buyer considers that this contract is suitable for consortia bidding. (WA Ref:148343)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN, CY
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://etenderwales.bravosolution.co.uk/web/login.shtml ↗

Submission deadline
6 Dec 2024, 14:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en, cy
Participation fee
document
Bid validity
180 days from the deadline
Bids opened
9 Dec 2024, 09:30 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

6 Dec 2024 → 20 Feb 2025 · 3 dates
  1. Submission deadline
    6 Dec 2024, 14:00 GMT
  2. Bids opened
    9 Dec 2024, 09:30 GMT
  3. Notice published
    20 Feb 2025, 11:31 GMT

Notice history

5 events · 4 releases on Find a Tender · since 21 Mar 2022
  1. Status changed to complete
    21 Mar 2022, 11:23 GMT
  2. Status changed to active
    1 Nov 2024, 12:05 GMT
  3. Deadline moved to 6 Dec 2024, 14:00 GMT
    1 Nov 2024, 12:05 GMT
    +1065 days · was 6 Jan 2022, 14:00 GMT
  4. Buyer details updated
    1 Nov 2024, 12:05 GMT
  5. Status changed to complete
    20 Feb 2025, 11:31 GMT
Routine re-releases (4)
  • 2021-11: 1 release · 26 Nov 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £419,4502 contracts exc. VAT
Bids received 43 from SMEs
Contracts signed 2latest 11 Feb 2025
Awarded toValueDateStatus
FERRET INFORMATION SYSTEMS LIMITEDSME£284,450 †—Awarded
FERRET INFORMATION SYSTEMS LIMITEDSME£135,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad3——

Contracting authority & participating public bodies

2 public bodies on the notice

Llywodraeth Cymru / Welsh Government

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services Gwasanaethau Caffael Corfforaethol / Corporate Procurement Services, Parc Cathays / Cathays Park, Caerdydd / Cardiff, Wales, CF10 3NQContact email, phone Published organisation website ↗

Consortium members and other public bodies

  • Welsh GovernmentContracting authorityCentral purchasing bodyMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services Cardiff, WalesContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria