Official UK procurement notice
Housing System - Market Engagement Notice
Authority: Milton Keynes Council (Local council)
What is being bought
Published requirement descriptionMilton Keynes City Council (MKCC) is undertaking this market engagement to explore the interest in participating in a wider Market Engagement exercise with Milton Keynes City Council.
Background
Milton Keynes City Council manages over 12,000 Council owned and leasehold houses and flats across the city and has over 400 users of it’s current housing management solution. Repairs and maintenance to these properties are delivered by an external contractor, Mears, who manage the end to end process. Additionally, a number of external contractors provide other maintenance services. At present there is no integration between the contractor systems and our housing management system.
Requirements
This requirement outlines a single, integrated Cloud hosted housing platform that brings together all core housing and property functions into one system. It includes asset management capabilities such as stock condition monitoring, compliance tracking (e.g. gas, electrical, asbestos), planned maintenance programmes, and EPC management, alongside contractor and repairs management to support efficient service delivery. The platform is designed to be flexible and future-ready, with open APIs and IoT integration.
A key focus is on customer engagement and housing operations. The system incorporates a CRM to manage interactions with residents and stakeholders across multiple channels, supported by 24/7 chatbot functionality. It also covers end-to-end housing management, including tenancies, rents, arrears, service charges, leaseholders, complaints, voids, and a common housing register for advertising council and partner properties. Customer, supplier, and third-party portals, along with mobile working capabilities, ensure accessibility for both users and staff.
The solution must also integrate with our corporate document management system which is provided by NEC.
Finally, the platform supports data and insight through built-in dashboards and reporting across all functional areas, as well as a data warehouse that enables integration with external tools like Power BI. This ensures robust reporting, data extraction, and informed decision-making across the organisation. The solution must also be capable of supporting the production of statutory returns such as H-CLIC and CORE.
If you would be interested in participating in a wider Market Engagement exercise with Milton Keynes City Council, please respond with the below details via the Council's E-Tendering portal In-Tend (in-tendhost.co.uk/milton-keynes/aspx/Home ↗) by latest 5PM on Tuesday 14th July 2026:
- Your Organisation Details:
- Organisation Name:
- Registered Address:
CPV: Computer-related services · Software package and information systems · Software-related services
The lotProcurement structure
single lot · no lot value publishedPipeline intelligence · planning stage: how this market runs before the tender is published
How Milton Keynes Council buys Software-related services (CPV 7226), and who usually turns up
Milton Keynes Council’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Software-related services (CPV 7226) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in South East England.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered outside South East England.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 80 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Missing bid counts may hide more single-bid awards. This share is a minimum.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid8% / 38%
2–39% / 50%
4–69% / 13%
7+74% / 0%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate44% / 63%
Within ±2%31% / 38%
Above estimate24% / 0%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 7226Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 71 past lots.
A forecast, not a list of bidders.
1 bid15%
2–323%
4–623%
7+39%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 30 Jun 2026, 15:20 BST
- Last source update
- 30 Jun 2026, 15:20 BST
- Authority reference
2026-130- FTS notice number
2026/S 000-061358- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06c069Find a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
30 Jun 2026 → 1 Oct 2027 · 4 dates- Planning notice published113 days ago30 Jun 2026, 15:20 BST
- Market engagement98 days ago14 Jul 2026, 23:59 BST
If you would be interested in participating in a wider Market Engagement exercise with Milton Keynes City Council, please respond with the below details via the Correspondence feature on the Council's E-Tendering portal In-Tend (in-tendhost.co.uk/milton-keynes/aspx/Home ↗) by latest 5PM on Tuesday 14th July 2026:
- Your Organisation Details:
- Organisation Name:
- Registered Address:
- Today21 Oct 2026
- Tender notice expectedin 104 days1 Feb 2027, 23:59 GMT
- Contract startsin 345 days1 Oct 2027, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published30 Jun 2026, 15:20 BSTUK2
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender