Find a TenderAwarded
Published 5 Aug 2022, 18:05 BST

Official UK procurement notice

Heating servicing, repair and replacement –Contract

Official notice

Authority: London Borough of Croydon (Local council)

ServicesRestricted procedure
Published estimate£41,900,000exc. VAT
Submissions closed 5 Sept 2022awarded 1 Aug 2023
Awarded to SURESERVE COMPLIANCE SOUTH LIMITED

What is being bought

Published requirement description

The Council is procuring a new contract to replace its existing gas services contractor and

requires a suitable and properly qualified contractor experienced in providing services similar

to the services being let under this contract. The new contract commenced on 1 August 2023. The services to be provided under the contract include servicing and responsive maintenance of boilers and similar heat sources, both domestic and communal, and associated distribution systems within occupied and void (empty) properties. In addition, the contract it covers the ad-hoc and planned replacement of domestic boilers and potentially Carbon Reduction innovations to help achieve our target of a 34% reduction in CO2 emissions by 2025 on route to “Net Zero Emission”.

The Services above will be supported by the Contractors Information and Communications

Technology (ICT) systems, architecture, and processes to manage, co-ordinate and deliver

the services as well as interface with the Council’s financial and Housing Management

systems.

The properties covered by the Contract currently consist of approximately 16,912 units

comprising ‘Housing Revenue Account’ (HRA) housing stock, leased properties (Croylease)

and ‘General Fund’ (GF) housing.

The Contract is for Gas related services only. The Contract has been awarded for a duration of 10 years and 8 months with a ‘break option’ after 6

years and 8 months. In addition, there will be a no-fault termination clause. The total

maximum contract value is estimated at £41.9 million (excluding VAT).

CPV: Business services: law, marketing, consulting, recruitment, printing and security · Electrical installation work of heating and other electrical building-equipment · Heat-exchange units, air-conditioning and refrigerating equipment, and filtering machinery · Heating works · Heating, ventilation and air-conditioning installation work · Heating-plant repair and maintenance work · Plumbing and sanitary works · Repair and maintenance services · Repair and maintenance services of central heating · Solar panel roof-covering work · Tanks, reservoirs and containers; central-heating radiators and boilers · Water heaters and heating for buildings; plumbing equipment

The lotProcurement structure

single lot · value published
Lot #1The Council is procuring a new contract to replace its existing gas services…AwardedPublished value£41,900,000

The Council is procuring a new contract to replace its existing gas services contractor and

requires a suitable and properly qualified contractor experienced in providing services similar to the services being let under this contract. The new contract commenced on 1 August 2023. The services to be provided under the contract include servicing and

responsive maintenance of boilers and similar heat sources, both domestic and communal,

and associated distribution systems within occupied and void (empty) properties. In

addition, the contract it covers the ad-hoc and planned replacement of domestic boilers and

potentially Carbon Reduction innovations to help achieve our target of a 34% reduction in

CO2 emissions by 2025 on route to “Net Zero Emission”.

The Services above will be supported by the Contractors Information and Communications

Technology (ICT) systems, architecture, and processes to manage, co-ordinate and deliver

the services as well as interface with the Council’s financial and Housing Management

systems.

The properties covered by the Contract currently consist of approximately 16,912 units

comprising ‘Housing Revenue Account’ (HRA) housing stock, leased properties (Croylease)

and ‘General Fund’ (GF) housing.

The Contract is for Gas related services only.

The Contract was let for a duration of 10 years and 8 months with a ‘break option’ after 6

years and 8 months. In addition, there will be a no-fault termination clause. The total

maximum contract value is estimated at £41.9 million (excluding VAT).

Delivery: London
Second stage: up to 6 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 50%
Published award criteria (2)
  • Quality: 50
  • Price: 50
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
5 Aug 2022, 18:05 BST
Last source update
16 Aug 2023, 17:54 BST
Authority reference
DN622522
FTS notice number
2023/S 000-024095
Classification (CPV)
Business services: law, marketing, consulting, recruitment, printing and securityElectrical installation work of heating and other electrical building-equipmentHeat-exchange units, air-conditioning and refrigerating equipment, and filtering machineryHeating worksHeating, ventilation and air-conditioning installation workHeating-plant repair and maintenance workPlumbing and sanitary worksRepair and maintenance servicesRepair and maintenance services of central heatingSolar panel roof-covering work
+2 moreTanks, reservoirs and containers; central-heating radiators and boilersWater heaters and heating for buildings; plumbing equipment
Delivery area
London (UKI62)
Official registry OCID
ocds-h6vhtk-035987 Find a Tender
Review and risk notes
Review procedure

Review procedures are as set out in the Public Contracts Regulations 2015.

How it was run

Official notice
Run through: London Tenders Portal
Supplier login requiredLanguage: EN
Access & registration note: Free regional portal
Submission deadline
5 Sept 2022, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
360 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

5 Sept 2022 → 16 Aug 2023 · 3 dates
  1. Submission deadline
    5 Sept 2022, 12:00 BST
  2. Invitations to tender expected
    13 Oct 2022, 00:00 BST
  3. Notice published
    16 Aug 2023, 17:54 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    16 Aug 2023, 17:54 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £41,900,0001 contract exc. VAT
Bids received 5
Contracts signed 1latest 1 Aug 2023
Awarded toValueDateStatus
SURESERVE COMPLIANCE SOUTH LIMITED£41,900,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids0——

Contracting authority & participating public bodies

Croydon Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Bernard Weatherill House, 8 Mint Walk, Croydon, London, CR0 1EAContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Cabinet OfficeReview contact point London
  • High Court of England and WalesMediation bodyReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria