Find a TenderAwarded without competitionContract award notice
Published 21 Sept 2026, 14:51 BST

Official UK procurement notice

5. GWR - On-Board Toilet Repair Services

Official notice

Authority: FIRST GREATER WESTERN LIMITED (Public body)

Direct awardUtilitiesSME suitable
Awarded value£500,000published award · exc. VAT
Awarded 3 Nov 2026no call for competition
Awarded to RAIL INSTALLATION & TECHNICAL SERVICES LTD
Notice summaryFrom the published notice

This procurement process is being advertised and run by First Greater Western limited on its own behalf and on behalf of the successor operator of the rail passenger transport services in respect of Great Western Railway (GWR). That successor operator will be a public sector company, is expected to be a wholly owned subsidiary of DfT OLR Holdings Limited and will be ultimately owned by the Secretary of State for Transport. If transfer takes place before the contract award the successor operator shall assume all the rights of the Client set out in this document. All references to the Client shall be deemed to refer to the successor operator for the purposes of this procurement and the successor operator shall be entitled to continue or terminate this procurement as if it was involved.

What is being bought

Published requirement description

This procurement process is being advertised and run by First Greater Western limited on its own behalf and on behalf of the successor operator of the rail passenger transport services in respect of Great Western Railway (GWR). That successor operator will be a public sector company, is expected to be a wholly owned subsidiary of DfT OLR Holdings Limited and will be ultimately owned by the Secretary of State for Transport. The date for transfer of the current operations to the successor operator is not yet confirmed. Where the transfer is completed before contract award under this procurement process, the successor operator may elect (but will not be obliged) to carry on with this procurement process in place of GWR, by taking on the role of contracting entity from the date of completion of the transfer (with this notice and all other procurement documents to be interpreted accordingly). Where the transfer is not yet completed by the time of contract award, contractual rights may be included in the contractual arrangements to enable transfer to the successor operator. Bidders should note that this procurement process (if ongoing), or any awarded contract, may be included in a transfer scheme made by the Secretary of State under section 12 of the Railways Act 2005, or the transfer may be effected outside of, or separate from, such a scheme.

If transfer takes place before the contract award the successor operator shall assume all the rights of the Client set out in this document. All references to the Client shall be deemed to refer to the successor operator for the purposes of this procurement and the successor operator shall be entitled to continue or terminate this procurement as if it was involved.

The requirement is to establish a compliant contract for the repair, maintenance and supply of parts for GWR's on-board train toilet systems, ensuring continued availability of specialist technical support and components required to maintain fleet reliability and passenger service standards.

Open work like this

This notice no longer takes bids · live search, filters set

The lotProcurement structure

single lot · no lot value published

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £500,0001 award exc. VAT
Awarded toValueDateStatus
RAIL INSTALLATION & TECHNICAL SERVICES LTDSMEGWR On-Board Toilet Repair Service1 Dec 2026 – 30 Nov 2027 · up to 30 Nov 2028Extensions: The contract will be let for an initial 12-month term, with an option to extend for a further 12 months if required, to provide sufficient time for GWR to undertake, complete and implement a full competitive tender exercise for the longer-term requirement.£500,0003 Nov 2026Awarded

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
21 Sept 2026, 14:51 BST
Last source update
6 Nov 2026, 15:15 GMT
FTS notice number
2026/S 000-105837
Latest notice
Contract award notice (UK6)
Delivery area
London (UKI)South East (UKJ)South West (UKK)
Official registry OCID
ocds-h6vhtk-0776a5 Find a Tender
Why no open competition
Additional Repeat Extension Partial Replacement
Published justification

GWR intends to directly award an agreement for rail installation and technical services relating to the repair and maintenance of on-train toilet systems.

The supplier has specialist technical knowledge, experience and competency relating to the existing equipment installed across the relevant GWR fleet. The works require an understanding of the existing systems, interfaces and applicable rail safety and engineering requirements.

Introducing an alternative supplier would require additional technical assessment, familiarisation and competency assurance and could result in increased cost, delay and risk to fleet availability. The direct award therefore supports continuity of maintenance and the timely return of vehicles to service.

A competitive tender exercise for the longer-term requirement will be launched in due course, with this direct award providing an interim contractual arrangement until that process is completed.

Notice history

3 events · 2 releases on Find a Tender · since 21 Sept 2026
  1. Transparency notice published
    21 Sept 2026, 14:51 BST
    UK5
  2. Contract award notice published
    6 Nov 2026, 15:15 GMT
    UK6
  3. Contract signature expected
    30 Nov 2026, 23:59 GMT
    scheduled

Contracting authority & participating public bodies

FIRST GREATER WESTERN LIMITED

Contracting authorityPrivate utility GB-COH: 05113733 · GB-PPON: PXVG-2764-GZCQ Milford House 1 Milford Street, Wiltshire, South West, SN1 1HLContact email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender