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Published 4 Mar 2022, 12:38 GMT

Official UK procurement notice

G-Cloud12 HR ServiceNow Implementation

Official notice

Authority: Post Office Limited (Public body)

ServicesAward procedure without prior publication of a call for competition
Sectors: IT Services & Software (72) Delivery: London (UKI)
Awarded value£292,702published contract · exc. VAT
Awarded 1 Mar 2022no call for competition
Awarded to Engage ESM Ltd

What is being bought

Published requirement description

This is to put in place a contract for HR ServiceNow Implementation at Post Office. Post Office has found an implementation partner to support in implementing People SNow with a target rollout in August 2022.

Background

The People Support Services Centre (PSSC) team are managing many workflows via Outlook and manual processes, and accountability, service levels, risk profile and performance was remaining sub-optimal and outdated until we have now addressed this.

Various solution options were looked at but with ServiceNow already widely accepted within POL, and the possibility of it being easily integrated with SuccessFactors (which is the key HR tool used within POL HR/People team), Post Office has purchased licences for the ServiceNow HR module (People SNow).

CPV: Helpdesk and support services · IT services: consulting, software development, Internet and support · Software development services · Software implementation services · Software support services · Systems support services

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: London
72253000 Helpdesk and support services72253200 Systems support services72261000 Software support services72262000 Software development services72263000 Software implementation services

Procedure terms & legal framework

From the official record
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
4 Mar 2022, 12:38 GMT
Last source update
4 Mar 2022, 12:38 GMT
Authority reference
C101615
FTS notice number
2022/S 000-006021
Classification (CPV)
Helpdesk and support servicesIT services: consulting, software development, Internet and supportSoftware development servicesSoftware implementation servicesSoftware support servicesSystems support services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-031e1e Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

Use of CCS G-Cloud12 public sector framework which has awarded fairly and compliantly.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £292,7021 contract exc. VAT
Bids received 3
Contracts signed 1latest 1 Mar 2022
Awarded toValueDateStatus
Engage ESM Ltd£292,702 †—Awarded

Contracts

  • G-Cloud12 HR ServiceNow Implementation · Engage ESM Ltd

    Signed
    1 Mar 2022
    Value
    £292,702
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids———

Contracting authority & participating public bodies

Post Office Limited

Contracting authorityPublic bodyBody governed by public lawPostal and Associated Services 2154540 Finsbury Dials 20 Finsbury St, London, London, London, EC2Y 9AQContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Engage ESM LtdAwarded supplier04176016 71 MidCity Place, High Holborn, London, London, WC1V 6EAContact email

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.