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Published 7 Apr 2021, 15:08 BST

Official UK procurement notice

The Provision of Track Hoist Systems

Official notice

Authority: Glasgow City Council (Local council)·Consortium: 16 public authorities

Framework agreement4 lotsGoodsOpen procedureSME suitableMax 4 lots to bid
Sectors: Industrial machinery (42)Repair & Maintenance (50) Delivery: Scotland (UKM82)
Framework ceiling (notional)£1,932,177envelope for 4 lots · framework ceiling, not attributable revenue · 3 value updates
Submissions closed 19 Jun 2025awarded 16 Sept 2025
Lots 4max 4 to bid
Framework period 4 yrs 2 moends 5 Nov 2032 · extension options published · starts 6 Nov 2025

What is being bought4 lots · detail below

Published requirement description

The council invites tender bids for the provision of track hoist systems including the supply, delivery, installation, removal, storage, recondition, servicing and repair.

This tender will support the delivery of the managed service provided by the council for track hoist systems to the following geographical areas: -

Glasgow City Council, East Dunbartonshire Council, West Dunbartonshire Council, South Lanarkshire Council, Renfrewshire Council, East Renfrewshire Council, Council, Stirling Council, Falkirk Council, Clackmannanshire Council, and NHS Greater Glasgow and Clyde.

The council are continuing to develop the track hoist systems managed service and reserve the right to add additional geographical areas through the lifetime of the contract.

As part of this service there is a requirement for the storage and reconditioning of equipment which has been removed in readiness for re-installation to a new location.

The successful supplier will require to access the store service asset register system ELMS2 via the supplier specific login details provided by the store service asset management team.

ELMS2 is a modular software solution that supports the efficient management of community equipment services and currently being utilised by the store service management team in relation to storing of service and repair data including location history of all the equipment relating to this contract

  • Recurrence: The contract duration is for 5 years with an option to extend for a further period up to 24 month.

CPV: Hoists · Installation services of lifting equipment · Lifting equipment for health care sector · Miscellaneous repair and maintenance services · Repair and maintenance services · Repair and maintenance services of medical equipment · Stairlifts

How this framework works

From the published notice
Places
up to 24 suppliers · 6 bids on the busiest of 4 lots (0.3 per place) · 7 appointed
Framework period

4 yrs 2 mo from 6 Nov 2025, To take into account any TUPE considerations in future contract an additional 3 months is being added to this framework duration.

Lots and requirements (4)Procurement structure

4 lots · all with a published value · a supplier may bid for at most 4 of them · evaluation weights differ by lot
Lot #1Supply, Delivery, Installation, Removal, Storage, Recondition, Repair and Servicing of Stair Lift and Access Equipment (Through Floor, External Steps, Incline and Vertical Platform Lifts)CancelledRenewal 4 yrs 2 moPublished value£25,749,703

The council is seeking to appoint a single supplier to support the councils managed service and to undertake the supply, delivery, installation, removal, storage, recondition, repair, servicing for Track hoist Systems and Slings.

The successful supplier will require to cover the following geographical areas:

Glasgow City Council, East Dunbartonshire Council, West Dunbartonshire Council, South Lanarkshire Council, Renfrewshire Council, East Renfrewshire Council, Council, Stirling Council, Falkirk Council, Clackmannanshire Council, NHS Greater Glasgow and Clyde.

As part of this service there is a requirement for the storage and reconditioning of equipment which has been removed in readiness for re-installation to a new location.

The successful supplier will require to access the store service asset register system ELMS2 via the supplier specific login details provided by the store service asset management team.

ELMS2 is a modular software solution that supports the efficient management of community equipment services and currently being utilised by the store service management team in relation to storing of service and repair data including location history of all the equipment relating to this contract Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Contract period: 6 Nov 2025 – 5 Nov 2032 (4 yrs 2 mo)
Delivery: Scotland · Glasgow,UK
Extensions: option to extend up to additional 2 yearsVariant bids: not allowedElectronic catalogue: required
50000000 Repair and maintenance services50800000 Miscellaneous repair and maintenance services
Lot #2Thorough Examination under LOLER Regulations 1998 for Stair Lift and Access Equipment (Through Floor, External Step, Incline and Vertical Platform Lifts)RenewalPublished value£2,550,000

The council invites tender bids for the delivery of a Thorough Examination under LOLER regulation

for stair lifts and access equipment, which shall include through floor, external steps, incline and vertical platform lifts within dwellings

and public areas located within the local authority or housing association geographical area.

This is a managed service being provided by the council and the successfull bidder will require to provide the

service to the Equipu Partnership, other local authorities and housing associations.

Equipu Partnership: - South Lanarkshire Council, East Dunbartonshire Council, Renfrewshire Council, East Renfrewshire Council, West

Dunbartonshire Council, Glasgow City Council and NHS Greater Glasgow and Clyde.

Other Local Authorities and Housing Associations: - North Ayrshire Council, Angus Council, Dundee Council Stirling Council, Falkirk Council,Clackmannanshire Council, Scottish Borders Council, Dumfries and Galloway Council and Dumfries and Galloway Housing Partnership.

The successful bidder will be required to deliver a Thorough Examination programme on a 6 monthly

basis for all equipment that is out with warranty.

The council will provide one month in advance a Thorough Examination schedule which will include details of the address and the Expiry date for the previous Thorough Examination.

The supplier is required to ensure that the Thorough Examination will comply with Lifting Equipment and Lifting Operations Regulations (LOLER) and Provision and Use

of Work Equipment Regulations (PUWER)and all associated

electrical, mechanical equipment and health & safety legislation. Additional information: Economic operators may be excluded from this competition if they are in any of the situation referred to in regulation 58 of the Public

Contract (Scotland) Regulations 2015

Delivery: Scotland · Glasgow, UK
Extensions: This Framework will run for 3 years the council will have the option to extend for a period up to 15 months a 12 month extension which will consist of a 12 month extension and up to 3 month demobilisation/mobilisation period exercised by the council serving notice on the bidder in accordance with the councils terms and conditionsVariant bids: not allowedElectronic catalogue: required
44115600 Stairlifts50000000 Repair and maintenance services50421000 Repair and maintenance services of medical equipment50800000 Miscellaneous repair and maintenance services
Lot #3Supply, Delivery Installation, Removal, Storage, Recondition, Repair and Servicing of Track Hoist System (Ceiling Track Hoists, Gantry Frame Hoists and Portable Track Hoists) and SlingsRenewalPublished value£1,912,500

The council invites Tender bids for the supply, delivery, installation, removal, recondition, repair and servicing of track hoist systems including

ceiling track hoists, gantry frame hoists and portable track hoists as well as slings to dwellings within the local authority geographical area.

This is a managed service being provided by the council and the successfull bidder(s) will require to provide the

service to the Equipu Partnership and other local authorities.

Equipu Partnership: - South Lanarkshire Council, East Dunbartonshire Council, Renfrewshire Council, East Renfrewshire Council , West

Dunbartonshire Council, Glasgow City Council and NHS Greater Glasgow and Clyde.

Other Local Authorities: - Falkirk Council and North Ayrshire Council.

The successful bidder will be required to provide a full supply, delivery, installation and removal service, for track hoist systems including

ceiling track hoists, gantry frame hoists and portable track hoists and slings. This will also include the storage and reconditioning of removed equipment to the agreed standard for future installation as required. Provide servicing and a repair service which shall include an Out of Hours Service for track hoist systems including ceiling track hoists, gantry frame hoists and portable track hoists located within dwellings within the local authority geographical areas. Additional information: Economic operators may be excluded from the competition if they are in any of the situations referred to in regulation 58 of the Public

Contract (Scotland) Regulations 2015

Delivery: Scotland · Glasgow, UK
Extensions: This Framework will run for 3 years the council will have the option to extend for a period up to 15 months which will consist of a 12 month extension and up to 3 month demobilisation/mobilisation period, exercised by the council servicing notice on the supplier in accordance with the council’s Terms and Conditions.Variant bids: not allowedElectronic catalogue: required
33192600 Lifting equipment for health care sector42416300 Hoists51511100 Installation services of lifting equipment
Lot #4Thorough Examination under LOLER Regulations 1998 for Track Hoist Systems (Ceiling Track Hoist, Gantry Frame Hoists and Portable Track Hoists) and Slings.RenewalPublished value£425,000

The council invites tender bids for the delivery of Thorough Examination program under LOLER regulation

for track hoist systems, which shall include ceiling track hoists, gantry frame hoists and portable track hoists and slings located within dwellings

within the local authority geographical areas.

This is a managed service being provided by the council with the successfull bidder(s) will require to provide the

service to the Equipu Partnership and local authorities.

Equipu Partnership: - South Lanarkshire Council, East Dunbartonshire Council, Renfrewshire Council, East Renfrewshire Council, West

Dunbartonshire Council, Glasgow City Council and NHS Greater Glasgow and Clyde.

Other Local Authorities: - Falkirk Council and North Ayrshire Council.

The successful bidder will be required to deliver a Thorough Examination programme on a 6 monthly for all equipment and slings.

The council will provide bidder one month in advance a Thorough Examination schedule which will include details of the address and he expiry date of the previous Thorough Examination for the equipment and slings.

The successful bidder is required to ensure that the Thorough Examination will comply with Lifting Equipment and Lifting Operations Regulations (LOLER) and Provision and Use of Work Equipment Regulations (PUWER), all

associated electrical, mechanical equipment and health & safety legislation. Additional information: Economic operators may be excluded from the competition if they are in any of the situations referred to in regulation 58 of the Public

Contract (Scotland) Regulations 2015

Delivery: Scotland · Glasgow, UK
Extensions: This Framework will run for 3 years the council will have the option to extend for a period up to 15 months which will consist of a 12 month extension and up to 3 month demobilisation/mobilisation period, exercised by the council servicing notice on the supplier in accordance with the council’s Terms and Conditions.Variant bids: not allowed
50000000 Repair and maintenance services50421000 Repair and maintenance services of medical equipment50800000 Miscellaneous repair and maintenance services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceEnvironmentalSplit
1 · Supply, Delivery, Installation, Removal, Storage, Recondition, Repair and Servicing of Stair Lift and Access Equipment (Through Floor, External Steps, Incline and Vertical Platform Lifts)56%40%4%
2 · Thorough Examination under LOLER Regulations 1998 for Stair Lift and Access Equipment (Through Floor, External Step, Incline and Vertical Platform Lifts)27%70%3%
3 · Supply, Delivery Installation, Removal, Storage, Recondition, Repair and Servicing of Track Hoist System (Ceiling Track Hoists, Gantry Frame Hoists and Portable Track Hoists) and Slings45%52%3%
4 · Thorough Examination under LOLER Regulations 1998 for Track Hoist Systems (Ceiling Track Hoist, Gantry Frame Hoists and Portable Track Hoists) and Slings.27%70%3%
Conditions of participation1
  • Suitability

    Non-Applicable

What this means for your bid
  • Price carries 40–70 points depending on the lot. Read the split per lot below.
  • “The Provision of Track Hoist Systems” is a framework: the contest is a place on its panel, up to 24 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use the vehicle
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · The contract duration is for 5 years with an option to extend for a further period up to 24 month.
First published
7 Apr 2021, 15:08 BST
Last source update
10 Oct 2025, 11:17 BST
Award evaluation window
19 Jun 2025 – …
Authority reference
GCC006386CPU
FTS notice number
2025/S 000-064088
Classification (CPV)
HoistsInstallation services of lifting equipmentLifting equipment for health care sectorMiscellaneous repair and maintenance servicesRepair and maintenance servicesRepair and maintenance services of medical equipmentStairlifts
Delivery area
Scotland (UKM82)
Official registry OCID
ocds-h6vhtk-02965d Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Track hoist system urgent quotations - Performance requirement. Track hoist system standard quotations- Performance Requirement 98 percent

Track hoist system installation - Performance Requirement 98 percent

Urgent track hoist system removal- Performance Requirement 98 percent

Standard track hoist system removal- Performance Requirement 98 percent

Urgent track hoist system reactive repairs - Performance Requirement 98 percent

Non- urgent track hoist system reactive repairs - Performance Requirement 98 percent

Minor defects repair - Performance Requirement - 98 percent

Servicing - Performance Required - 98 percent

Invoicing - Performance Required - 98 percent

Review and risk notes
Review procedure

Glasgow City Council (“the Council”) must, by notice in writing as soon as possible after the decision has been made, inform all tenderers and candidates concerned of its decision to award the contract, conclude the framework agreement or establish a dynamic purchasing system. The Council must allow a period of at least the relevant standstill period (where the notice is sent by facsimile or electronic means the period is 10 days ending at midnight at the end of the 10th day after that on which the last notice is sent, when sent by other means the period is 15 days) to elapse between the date of despatch of the notice referred to in Regulation 85(1) of the Public Contracts (Scotland) Regulations 2015 (“the Regulations”).

The Council is obliged to comply with the Regulations and any eligible economic operator can bring an action in the Sheriff Court or the Court of Session where as a consequence of a breach by the Council, suffers or risks suffering loss or damage. The bringing of court proceedings during the standstill period means that the Council must not enter into the contract, conclude the framework agreement or establish the dynamic purchasing system unless the proceedings are determined, discontinued or disposed of; or the court, by interim order, brings to an end the prohibition.

The bringing of court proceedings after the standstill period has elapsed and the remedies that are available to the courts are detailed in the Regulations. Economic Operators can write to the Council seeking further clarification on the notice, to which the Council must respond within 15 days. Economic Operators should be mindful to seek their own independent legal advice when they consider appropriate to do so.

Publisher note: Bidders must hold certificates for Quality Assurance, Health and Safety and Environmental Management Standards or comply with all questions noted in SPD Section 4D. Health & Safety - bidders must complete and return the H&S questionnaire found in the Buyers Attachments area of the tender portal. Freedom of Information Act - Information on the FOI Act is contained in Appendix A of the ITT. Tenderers must note the implications of this legislation and ensure that any information they wish the council to consider withholding is specifically indicated on the FOI certificate contained in the Technical Envelope within the PCS Tender portal (NB the council does not bind itself to withhold this information). Tenderers Amendments - bidders must enter any clause, condition, amendment to specification or any other qualification they may wish to make conditional to this offer. Bidders will be required to complete the tenderers amendment certificate that is contained within the Technical Envelope within PCS Tender portal. Prompt Payment - the successful tenderer shall, as a condition of being awarded the tender, be required to demonstrate to the council's satisfaction that all funds due to the tenderer's permitted sub-contractors in respect of these works are paid timeously and that as a minimum, invoices rendered by subcontractors shall (unless formally disputed by the tenderer) be paid within 30 days of receipt. The successful tenderer shall also impose this condition on its sub-contractors in respect of payments due to any sub-sub-contractors, if any. Tenderers will be required to complete the prompt payment certificate contained in the Technical Envelope within PCS Tender portal. Non-Collusion - Tenderers will be required to complete the Non-Collusion certificate contained in the Technical Envelope within the PCS Tender portal. Insurance Mandate - All successful suppliers will be required to sign an Insurance Mandate, contained in the Technical Envelope within the PCS Tender portal authorising the Council to request copies of insurance documents from the supplier’s insurance provider. If the mandate is not signed and returned the Council reserves the right to request copies of insurance certificates from suppliers at any point during the contract period. Terms and Conditions are located within the buyers attachments area within the PCS Tender portal. Additional information pertaining to this contract notice is contained within the Invitation to Tender documentation, situated within the buyers attachments area of PCS-T. Tenderers must ensure they read these documents in line with this contract notice. Contract value is an estimate based on the rates submitted. Actual contract value maybe more or less than stated. (SC Ref:811930)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: http://wwwpublictendersscotland.publiccontractsscotland.gov.uk ↗

Appointment period ends
19 Jun 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
19 Jun 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

www.publictendersscotland.publiccontractsscotland.gov.uk ↗

Timeline

19 Jun 2025 → 6 Nov 2025 · 5 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    19 Jun 2025, 12:00 BST
  2. Bids opened
    19 Jun 2025, 12:00 BST
  3. Notice published371 days ago
    10 Oct 2025, 11:17 BST
  4. Bids must remain valid until363 days ago
    17 Oct 2025, 23:59 BST
  5. Contract starts344 days ago
    6 Nov 2025

Notice history

10 events · 7 releases on Find a Tender · since 23 Jul 2021
  1. Status changed to complete
    23 Jul 2021, 09:55 BST
  2. Procurement method changed
    23 Jul 2021, 09:55 BST
  3. Published value published: £22,737,500
    27 Jul 2021, 18:14 BST
  4. Status changed to active
    27 Jul 2021, 18:14 BST
  5. Deadline moved to 14 Apr 2021, 12:00 BST
    27 Jul 2021, 18:14 BST
    -2 days · was 16 Apr 2021, 12:00 BST
  6. Published value updated to £25,749,703
    19 May 2025, 13:57 BST
    was £22,737,500
  7. Deadline moved to 19 Jun 2025, 12:00 BST
    19 May 2025, 13:57 BST
    +1527 days · was 14 Apr 2021, 12:00 BST
  8. Buyer details updated
    19 May 2025, 13:57 BST
  9. Published value updated to £1,932,177
    19 May 2025, 14:02 BST
    was £25,749,703
  10. Status changed to complete
    8 Sept 2025, 10:50 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.214 Apr 202116 Apr 2021+2 d
—Bid openingConditions for opening of tenders · IV.2.714 Apr 202116 Apr 2021+2 d

Glasgow City Council have been advise by Jaggaer, the PCS-Tender system provider will be carrying out some work as part of the JA21.1 update to the system over the weekend of 10 - 11 April 2021. This update should not impact users as changes taking place within this release are minimal. However, PCS-Tender will be unavailable on the following days and times while the work is carried out: From 23:5…

Routine re-releases (7)
  • 2025-05: 1 release · 19 May 2025
  • 2021-07: 2 releases · 23 Jul 2021, 27 Jul 2021
  • 2021-04: 1 release · 7 Apr 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 7admitted to the panel · see the list ↓
Bids received 64 from SMEs · busiest of 4 lots
Contracts signed 6latest 16 Sept 2025

6 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 064088-2025-GCC006386CPU-1

    Signed
    16 Sept 2025
    Value
    £3,172,575
    Period
    … – 5 Nov 2032
    Status
    active

  • Contract 054550-2025-GCC006384CPU-1

    Signed
    8 Aug 2025
    Value
    £33,870,004
    Period
    … – 5 Nov 2032
    Status
    active

  • Supply, Delivery, Installation, Removal, Storage, Recondition, Repair and Servicing of Stair Lift and Access Equipment (Through Floor, External Steps, Incline and Vertical Platform Lifts)

    Signed
    23 Jun 2021
    Value
    £17,850,000
    Period
    … – 5 Nov 2032
    Status
    active

  • Thorough Examination under LOLER Regulations 1998 for Stair Lift and Access Equipment (Through Floor, External Step, Incline and Vertical Platform Lifts)

    Signed
    23 Jun 2021
    Value
    £2,550,000
    Status
    active

  • Supply, Delivery Installation, Removal, Storage, Recondition, Repair and Servicing of Track Hoist System (Ceiling Track Hoists, Gantry Frame Hoists and Portable Track Hoists) and Slings

    Signed
    23 Jun 2021
    Value
    £1,912,500
    Status
    active

  • Thorough Examination under LOLER Regulations 1998 for Track Hoist Systems (Ceiling Track Hoist, Gantry Frame Hoists and Portable Track Hoists) and Slings.

    Signed
    23 Jun 2021
    Value
    £425,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Supply, Delivery, Installation, Removal, Storage, Recondition, Repair and Servicing of Stair Lift and Access Equipment (Through Floor, External Steps, Incline and Vertical Platform Lifts)5bids · 5 electronic · 5 from abroad3——
2 · Thorough Examination under LOLER Regulations 1998 for Stair Lift and Access Equipment (Through Floor, External Step, Incline and Vertical Platform Lifts)3bids · 3 electronic1——
3 · Supply, Delivery Installation, Removal, Storage, Recondition, Repair and Servicing of Track Hoist System (Ceiling Track Hoists, Gantry Frame Hoists and Portable Track Hoists) and Slings5bids · 5 electronic3——
4 · Thorough Examination under LOLER Regulations 1998 for Track Hoist Systems (Ceiling Track Hoist, Gantry Frame Hoists and Portable Track Hoists) and Slings.6bids · 6 electronic4——

Contracting authority & participating public bodies

15 public bodies on the notice

Glasgow City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Chief Executives Department, City Chambers, Glasgow, Scotland, G2 1DUContact name, email, phone Published organisation website ↗

Consortium members and other public bodies

Dispute resolution & review bodies

  • Glasgow Sheriff Court & Justice of the Peace CourtReview body GlasgowContact email, phone
  • Glasgow Sherriff Court and Justice of the Peace CourtReview body Glasgow

Framework contractors & participating bidders

8 commercial parties on the notice
  • Arjo UK LtdFramework contractor Arjo House, Houghton Hall Business Park, Houghton Regis, UK, LU5 5XFContact phone
  • Drive DeVilbiss Sidhil LtdFramework contractor Heathfield Lane, Birkenshaw, Bradford, Yorkshire & Humber, BD11 2HWContact phone
  • Handicare Accessibility LimitedFramework contractor 82 First Avenue, Pensnett Estate,, Kingswinford, UK, DY6 7FJContact phone
  • Handicare AccessibilityLimitedFramework contractor 82 First Avenue, Pensnett Estate,, Kingswinford, UK, DY6 7FJContact phone
  • Prism UK Medical LtdFramework contractor Unit 4 Jubilee Business Park,, Jubilee Way, Grange Moor, Wakefield, Yorkshire & Humber, WF4 4TDContact phone
  • Prism UK Medical LtdFramework contractor Unit 4 Jubilee Business Park, Jubilee Way, Grange Moor, Wakefield, Yorkshire & Humber, WF4 4TDContact phone
  • Stairlifts (Scotland) LtdFramework contractor Arrol House, 9 Arrol Road, Glasgow, Scotland, G40 3DQContact phone
  • Stannah Lift Services LimitedFramework contractor Watt Close, East Portway, Andover, UK, SP10 3SD

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria