Find a TenderAwarded
Published 11 May 2021, 15:04 BST

Official UK procurement notice

Expert Help Management Consultancy

Official notice

Authority: South of Scotland Enterprise Agency

Framework agreement6 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)£680,000total for 6 lots · framework ceiling, not attributable revenue
Submissions closed 15 Jun 2021awarded 5 Aug 2021
Lots 6see the lot list below

What is being bought6 lots · detail below

Published requirement description

The South of Scotland Enterprise Agency (SOSE) are undertaking a tender process to identify and appoint a ranked framework contract of Service Provider(s) covering all aspects of Operations-specific consultancy requirements for SME’s within the South of Scotland (Scottish Borders and Dumfries and Galloway) area. This contract will be divided into Lots as follows:

Lot 1 - Strategy/Marketing & Communications

Lot 2 - HR & Workforce Development

Lot 3 - Innovation & Business Improvement

Lot 4 - ICT/Digital

Lot 5 - Low Carbon/Net Zero

Lot 6 - International Trade

Suppliers can bid for one, all or a mixture of the Lots.

CPV: Advertising and marketing services · Business services: law, marketing, consulting, recruitment, printing and security · Environmental services · Environmental training services · Financial consultancy services · Health and safety consultancy services · Human resources management consultancy services · Information systems or technology strategic review and planning services · Information technology requirements review services · Marketing services · Research and development services and related consultancy services

How this framework works

From the published notice
Bids received
14 bids on the busiest of 6 lots · 10 suppliers appointed
Electronic auction
yes

Lots and requirements (6)Procurement structure

6 lots · no lot values published · same evaluation weights on every lot
Lot #1Strategy/Marketing & CommunicationsCancelledRenewal

1-2-1 Engagement:

  • Strategic Review: Includes high level business planning, strategic reviews, 1-2-1 engagement with leadership teams, post covid recovery planning
  • Financial review: 1-2-1 engagement, Includes models, systems and reporting, strategic reviews of complex opportunities and taxation
  • Access to finance: 1-2-1 Includes shaping prospectus for approach to funders. Complementing investor readiness and the SIB resource as appropriate
  • Sales and marketing: Includes market assessment, domestic and international marketing

Expert Help Surgeries:

  • Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
Delivery: Scotland
Extensions: Option to extend for a further 12-month periodVariant bids: not allowed
Lot #2HR & Workforce DevelopmentCancelledRenewal

1-2-1 Engagement:

-Human Resources: Includes employment and employee development

  • HR policy, planning and practice: Review employee engagement, wellbeing, Skills analysis and succession planning
  • Workplace culture Review: Help leadership teams to develop longer term workforce plans. Guidance on developing company structure

Expert Help Surgeries:

  • Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
Delivery: Scotland
Extensions: Option to extend for a further 12-month periodVariant bids: not allowed
Lot #3Innovation & Business ImprovementCancelledRenewal

1-2-1 Engagement:

  • New product development: Intensive sessions with business owners and leaderships team
  • Process review: Includes areas of business improvement, operational, health & safety
  • Research & Development: Includes helping prepare for R&D
  • Governance: Includes board development, legal structure, new delivery/business

models, collaboration

  • Intellectual Property: Includes Trademarks, Copyright, Registered Design and Patent advice
  • Change Management: Working directly with organisations to assist through a period of change, this be ownership, manufacturing methods or major staffing changes for example

Expert Help Surgeries:

  • Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
Delivery: Scotland
Extensions: Option to extend for a further 12-month periodVariant bids: not allowed
Lot #4ICT/DigitalCancelledRenewal

1-2-1 Engagement:

  • Digital Boost Delivery: Digital Boost will give direct assistance businesses in South of Scotland Region with up to 21 hours of 1-2-1 support and consultancy to raise their skills and knowledge levels, so they adopt and optimise the use of digital technology.
  • Strategic Review: To complement and add value to the Digital Boost Delivery - Includes high level business planning and 1-2-1 engagement with leadership teams

Expert Help Surgeries:

  • Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
Delivery: Scotland
Extensions: Option to extend for a further 12-month periodVariant bids: not allowed
Lot #5Low Carbon/Net ZeroCancelledRenewal

1-2-1 Engagement:

-Environmental Impact Reports: Includes high level environmental Impact diagnostics

  • Environmental Reviews: Reviewing operations, benchmarking, and action plans

Expert Help Surgeries:

  • Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
Delivery: Scotland
Extensions: Option to extend for a further 12-month periodVariant bids: not allowed
Lot #6International TradeCancelledRenewal

1-2-1 Engagement:

  • New Market Development: Strategic Intensive sessions with business owners and leaderships team
  • Strategic Review: Includes high level business planning and 1-2-1 engagement with leadership teams
  • Access to finance: Includes shaping prospectus for approach to funders. Complementing investor readiness and the SIB resource as appropriate
  • Sales and marketing: Includes market assessment, domestic and international marketing

Expert Help Surgeries:

  • Surgeries offering business 1.5 hour of expert help on strategy/Communications and Marketing
Delivery: Scotland
Extensions: Option to extend for a further 12-month periodVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 6 lots
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Technical: 70%
  • price: 30%
Published award criteria (4)
  • Conflict of Interest: Pass/Fail
  • Cyber Security: Pass/Fail
  • Technical: 70
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Expert Help Management Consultancy” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
11 May 2021, 15:04 BST
Last source update
13 Aug 2021, 10:15 BST
Award evaluation window
15 Jun 2021 – …
Authority reference
SOSE026
FTS notice number
2021/S 000-019686
Classification (CPV)
Advertising and marketing servicesBusiness services: law, marketing, consulting, recruitment, printing and securityEnvironmental servicesEnvironmental training servicesFinancial consultancy servicesHealth and safety consultancy servicesHuman resources management consultancy servicesInformation systems or technology strategic review and planning servicesInformation technology requirements review servicesMarketing services
+1 moreResearch and development services and related consultancy services
Delivery area
Scotland (UKM9)
Official registry OCID
ocds-h6vhtk-02afa1 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: In order to participate, bidders should register, for free, on the PCS website (www.publiccontractsscotland.gov.uk), and record their interest in this contract and download and complete all relevant documentation. Tenders must be submitted via the PCS postbox and must be received by the published deadline. Late tenders will not be accepted. SOSE will reject any submissions received after the deadline. Email or hard copy responses will not be accepted. PCS also gives bidders access to a Question & Answer facility which allows queries to be submitted (anonymously), and answers published and shared with all potential bidders. This Framework will be non-exclusive i.e. SOSE reserves the right, in certain circumstances, to procure out with the Framework as and when required. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. Community benefits are included in this requirement. A summary of the expected community benefits is included in the Invitation to Tender. Fair Work and Sustainability practices will be reviewed as part of this tender process. (SC Ref:663270)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: http://www.publiccontractsscotland.gov.uk ↗

Appointment period ends
15 Jun 2021, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Supplier levy on call-offs (max %)
document
Bids opened
15 Jun 2021, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

15 Jun 2021 → 8 Dec 2021 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    15 Jun 2021, 12:00 BST
  2. Bids opened
    15 Jun 2021, 12:00 BST
  3. Notice published
    13 Aug 2021, 10:15 BST
  4. Bids must remain valid until
    8 Dec 2021, 23:59 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    13 Aug 2021, 10:15 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 10admitted to the panel · see the list ↓
Bids received 1413 from SMEs · busiest of 6 lots
Contracts signed 6latest 5 Aug 2021

6 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 6 of these contracts carry the same published figure, £708,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Strategy/Marketing & Communications

    Signed
    5 Aug 2021
    Value
    ceiling above
    Status
    active
  • HR & Workforce Development

    Signed
    5 Aug 2021
    Value
    ceiling above
    Status
    active
  • Innovation & Business Improvement

    Signed
    5 Aug 2021
    Value
    ceiling above
    Status
    active
  • ICT/Digital

    Signed
    5 Aug 2021
    Value
    ceiling above
    Status
    active
  • Low Carbon/Net Zero

    Signed
    5 Aug 2021
    Value
    ceiling above
    Status
    active
  • International Trade

    Signed
    5 Aug 2021
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Strategy/Marketing & Communications14bids · 14 electronic13——
2 · HR & Workforce Development12bids · 12 electronic11——
3 · Innovation & Business Improvement10bids · 10 electronic10——
4 · ICT/Digital7bids · 7 electronic7——
5 · Low Carbon/Net Zero7bids · 7 electronic7——
6 · International Trade7bids · 7 electronic7——

Contracting authority & participating public bodies

South of Scotland Enterprise Agency

Contracting authorityRegional or local agency/officeEconomic affairs Carmont House, The Crichton, Bankend Road, Dumfries, UK, DG1 4TAContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Dumfries Sheriff CourtReview body DumfriesContact phone
  • Scottish Government Single Point of EnquiryMediation body GlasgowContact email, phone

Framework contractors & participating bidders

10 commercial parties on the notice
  • Arena HR LtdFramework contractor Ingram Enterprise Centre,, John Finnie Street, Kilmarnock, Scotland, KA1 1DDContact phone
  • Become Interactive LtdFramework contractor 0/1, 36 Polwarth Street, Glasgow, Scotland, G12 9TXContact phone
  • Business & Tourism Solutions LtdFramework contractor 23 Stafford Street, Edinburgh, UK, EH3 7BJContact phone
  • Connect Three SolutionsFramework contractor Second Floor, Rogart Street Campus, 4 Rogart Street, Glasgow, Scotland, G40 2AAContact phone
  • Mabbett & Associates Ltd (Main Quick Quote Contact)Framework contractor Mabbett House, 11 Sandyford Place, Glasgow, Scotland, G3 7NBContact phone
  • Quarter Past Five LtdFramework contractor 20 Paidmyre Road, Newton Mearns, Glasgow, Scotland, G77 5AJContact phone
  • Targeting Innovation LimitedFramework contractor Registered Office: Aberdein Considine Secretarial Services Limited, 5-9 Bon Accord Crescent, Aberdeen, Scotland, AB11 6DNContact phone
  • The Leadership FactoryFramework contractor Springfield House, Laurelhill Business Park, Stirling, Scotland, FK7 9JQContact phone
  • Zoe StirtonFramework contractor 45 Nungate Gardens, Haddington, UK, EH41 4EEContact phone
  • strategemFramework contractor 1 Woodside Terrace, Glasgow, Glasgow, Scotland, G3 7UYContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria