Official UK procurement notice
Electronic Patient Record System - Cloud Support and Maintenance
Authority: Digital Health & Care Wales (Central government)
What is being bought
Published requirement descriptionFollowing a competitive procurement undertaken in 2019, a contract was awarded for the provision of the Apperta Foundation's OpenEyes Electronic Patient Record (EPR) solution for the management of ophthalmology services across NHS Wales.
Digital Health and Care Wales (DHCW) is now undertaking an informal Preliminary Market Engagement (PME) exercise to better understand current market conditions and supplier capabilities in advance of any potential future procurement activity.
This engagement relates solely to the hosting, support, maintenance, and ongoing development of the OpenEyes solution across NHS Wales. The scope includes support for implementations within secondary care ophthalmology departments and community optometric practices.
Interested suppliers are invited to complete a Request for Information (RFI) questionnaire, available via the eTenderWales portal: https://etenderwales.bravosolution.co.uk/home.html
Completed RFI responses must be submitted through the eTenderWales portal no later than 12:00 noon on 1 October 2026.
This exercise is being undertaken for market research purposes only and does not constitute a procurement process, commitment to procure, or invitation to tender. DHCW has not yet determined whether a future procurement will be undertaken. Information gathered through this engagement will be used to inform future decision-making and procurement strategy development.
Read the full description (168 more characters)
Following review of the RFI responses, DHCW reserves the right to engage with respondents on an individual basis to clarify, verify, or supplement information provided.
CPV: IT services: consulting, software development, Internet and support · Software package and information systems
The lotProcurement structure
single lot · no lot value publishedLot #1Lot 1PlannedRenewal
- Extensions
- Extension options published
Procedure terms & legal framework
From the official record- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 17 Sept 2026, 14:09 BST
- Last source update
- 17 Sept 2026, 14:09 BST
- Authority reference
PRJ-1384- Latest notice
- Preliminary market engagement notice (UK2)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-077484
How it was run
- Submission deadline
- —
Timeline
4 published dates · Europe/London- Planning notice published3 days ago17 Sept 2026, 14:09 BST
- Market engagementin 12 days1 Oct 2026, 23:59 BSTthe engagement process involves the completion an RFI questionnaire. The RFI questionnaire can be obtained via eTenderWales, weblink etenderwales.bravosolution.co.uk ↗ The project ID in eTenderWales is project_64250 /pqq-33927
- Tender notice expectedin 44 days2 Nov 2026, 23:59 GMT
- Contract startsin 120 days18 Jan 2027, 00:00 GMT
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Notice history
1 event · 1 release on Find a Tender- Preliminary market engagement notice published17 Sept 2026, 14:09 BSTUK2
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender