Official UK procurement notice
Case Management System - Drug and Alcohol Service
Authority: Somerset Council (Local council)
What is being bought
Published requirement descriptionSomerset Council is looking to procure a secure, hosted, fully supported, multi-agency, web-based Information/Case Management System for use by professionals involved in clients’ support for substance misuse.
- The authority expects to re-tender this requirement around 6 Sept 2032, 23:59 BST.
- How the procedure runs: A procurement process under the Procurement Act 2023 that provides flexibility in how competition is conducted, allowing stages, dialogue, negotiation, and evaluation methods to be tailored to the procurement, provided the process remains fair, transparent, and proportionate.
CPV: Software package and information systems
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£400,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Price: 50%
- Quality: 45%
- Social Value: 5%
No conditions of participation were published on the notice; check the tender documents.
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
- Turnover usually expected at this size: about £228,668 (twice the annual value).
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How Somerset Council buys Software package and information systems (CPV 48), and who usually turns up
Somerset Council’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Software package and information systems (CPV 48) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in South West England.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered outside South West England.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 52 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The market share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid24% / 13%
2–330% / 25%
4–619% / 47%
7+27% / 16%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate29% / 55%
Within ±2%59% / 35%
Above estimate12% / 10%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1Published estimate£400k
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid15%
2–339%
4–631%
7+15%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 19 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£302k–£400k
Estimate£400k
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| A.N. COMPUTING LIMITEDLive contract | Smoking Cessation Case Management Systemruns to Mar 2030 | — | £46k | Matched as the earlier contract |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
CIVICA UK LIMITEDLarge | £43m155 awards in 36m · last this month | 63 live · £163m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 7% below n=20 |
Access UK LtdLarge | £45m93 awards in 36m · last 1 months ago | 33 live · £66m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 11% below n=11 |
IDOX SOFTWARE LTDLarge | £14m69 awards in 36m · last this month | 22 live · £3.6m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 17% below n=6 |
| £942k5 awards in 36m · last 2 months ago | 2 live · £199k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 25% below n=1 | |
| £2.9m8 awards in 36m · last 5 months ago | 3 live · £906k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 27% below n=1 |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Goods
- Notice status
- Open for tender
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 6 Sept 2032
- First published
- 4 Mar 2026, 15:32 GMT
- Last source update
- 7 Oct 2026, 14:36 BST
- Award evaluation window
- Submission end – 4 Dec 2026
- Authority reference
ERFX1003379- FTS notice number
2026/S 000-094813- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-066260Find a Tender
- How it runs
A procurement process under the Procurement Act 2023 that provides flexibility in how competition is conducted, allowing stages, dialogue, negotiation, and evaluation methods to be tailored to the procurement, provided the process remains fair, transparent, and proportionate.
How to participate & submission route
Official notice Submit via ProContract (Due North)- Requests to participate (first stage)
- —
- Tender submission deadline
- 9 Nov 2026, 12:00 GMT
- Clarification deadline
- 23 Oct 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Submissions via Proactis - supplierlive.proactisp2p.com/Account/Login ↗
Timeline
4 Mar 2026 → 1 Jan 2027 · 7 dates- Planning notice published230 days ago4 Mar 2026, 15:32 GMT
- Market engagement220 days ago13 Mar 2026, 23:59 GMT
This request for expressions of interest is issued solely for the purpose of conducting market engagement. Organisations that take part will not be advantaged or disadvantaged in any way in any potential future formal procurement. Commercial confidentiality will be respected. This notice does not represent a formal commitment by Somerset Council to undertake a procurement procedure. If you are interested in this potential opportunity, then please express an interest by midday on Friday 13th March via our e-tendering portal Proactis - free registration is available via this link - Proactis - Supplier Network
Somerset Drug and Alcohol Services are commissioned by Somerset Council and provided by Turning Point. They provide an all age, cross county specialist drug and alcohol specialist treatment service for Somerset. They work out of 3 hubs and provide outreach to community hubs and other sites. They provide additional specialist services for specific groups, for example rough sleepers, people involved in the criminal justice system, young people and their families. They work closely with other health and related services.
Response to Market Engagement Form
forms.office.com/Pages/ResponsePage.aspx ↗ - Midday, Friday 13th March 2026
Availability for demos w/c Monday 16th March 2026
- Tender notice published13 days ago7 Oct 2026, 14:36 BST
- Today20 Oct 2026
- Clarification questions byin 3 days23 Oct 2026, 12:00 BST
- Submission deadlinein 20 days9 Nov 2026, 12:00 GMT
- Award decision expected byin 46 days4 Dec 2026, 23:59 GMT
- Contract startsin 73 days1 Jan 2027
Notice history
6 events · 2 releases on Find a Tender · since 4 Mar 2026- Preliminary market engagement notice published4 Mar 2026, 15:32 GMTUK2
- Tender notice published7 Oct 2026, 14:36 BSTUK4
- Published value published: £400,0007 Oct 2026, 14:36 BST
- Status changed to active7 Oct 2026, 14:36 BST
- Procurement method changed7 Oct 2026, 14:36 BST
- Deadline published: 9 Nov 2026, 12:00 GMT7 Oct 2026, 14:36 BST
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specificationsAccess: Available via Proactis - https://supplierlive.proactisp2p.com/Account/Login - Project Reference - ERFX1003379
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender