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Published 16 Sept 2026, 12:14 BST

Official UK procurement notice

Disrepair Works & Case Management Managed Service (DMS)

Authority: London Borough of Lewisham (Local council)

ServicesAbove thresholdSME suitable
Sectors: Construction & Civil Engineering (45)Repair & Maintenance (50)Architecture & Engineering (71) Delivery: London (UKI44)
Published estimate £3,800,000≈ £1.9m / year · £4,560,000 inc. VAT
Tender notice expected 26 Oct 2026from the planned procurement notice
Contract term 2 yrsup to 3 yrs with extensions · starts 31 May 2027

What is being bought

Published requirement description

The London Borough of Lewisham is seeking a consultant-led provider, or a consortium led by a professional services consultant, to manage a Disrepair Works & Case Management, Managed Service (DMS). The Council has duties as a social landlord under the Defective Premises Act 1972, section 11 of the Landlord and Tenant Act 1985, the Homes (Fitness for Human Habitation) Act 2018, the Housing Health and Safety Rating System (HHSRS) and Awaab's Law. In June 2025 the Council had just over 1,000 open housing disrepair claims, with approx. 35 new claims per month. Total HRA disrepair-related spend in 2025/26 was circa £8.5m, including legal fees, tenant compensation and works. Following an options appraisal, Mayor & Cabinet approved the procurement of a DMS as the fastest route to clearing the backlog. The ‘enhanced in-house’ option was subsequently tested and has stabilised the position (open claims in the 800–850 range since April 2026), but a sizeable backlog remains. The Council is engaging the market to gauge supplier capacity, experience and innovation ahead of formal tendering for a DMS supplier.

CPV: Building surveying services · Construction project management services · Refurbishment work · Repair and maintenance services

The lotProcurement structure

single lot · no lot value published
Lot #1Lot 1PlannedRenewal 2 yrsSME
Contract period: 31 May 2027 — 31 May 2029 (2 yrs) · up to 3 yrs with extensionsEligibility: SME eligibleDelivery: London
Extensions
Extension options published
45453100 Refurbishment work50000000 Repair and maintenance services71315300 Building surveying services71541000 Construction project management services

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
16 Sept 2026, 12:14 BST
Last source update
16 Sept 2026, 12:14 BST
Authority reference
DN829451
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Building surveying servicesConstruction project management servicesRefurbishment workRepair and maintenance services
Delivery area
London (UKI44)
Official registry OCID
ocds-h6vhtk-06fb00

How it was run

Submission deadline
—

Timeline

4 published dates · Europe/London
  1. Planning notice published4 days ago
    16 Sept 2026, 12:14 BST
  2. Market engagementin 10 days
    30 Sept 2026, 23:59 BST
    Interested suppliers should read the Market Engagement Brief document for a detailed overview of the project requirements and engagement process. The Council is seeking expressions of interest from consultant-led providers, or consortia led by a professional services consultant. Contractor-led more…bids will not be considered and will not be invited to participate in the 1:1 market engagement sessions. Suppliers wishing to express their interest in the 1:1 market engagement sessions should respond to the below questions based on prior experience: a) Evidence of your current turnover - this must exceed two times the contract value to be considered. b) Have you successfully delivered a disrepair managed service for other UK registered housing providers, encompassing surveying and diagnosis, case management, resident liaison, specification production, works contract management and liaison with the client's legal service? c) Please provide details of at least one such contract (preferably two) within the last five years where you have handled case volumes of 100 or more per annum and met the criteria as set out in question b (maximum 500 words) The responses to the above questions will be assessed and those suppliers deemed to be of the relevant size and experience will be invited to follow-up 1:1 sessions. The online 1:1 sessions will be arranged via the messaging function in the e-tendering portal and are anticipated to be held between 7th and 9th October 2026. Please visit the London Tenders portal to view the Market Engagement Brief www.londontenders.org NOTE: Engagement with these activities is optional and does not provide suppliers with an advantage in any future related procurement. Engagement also does not constitute an intention to tender for any future related procurement.
  3. Tender notice expectedin 36 days
    26 Oct 2026, 23:59 GMT
  4. Contract startsin 252 days
    31 May 2027, 00:00 BST

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Notice history

1 event · 1 release on Find a Tender
  1. Preliminary market engagement notice published
    16 Sept 2026, 12:14 BSTUK2

Contracting authority & participating public bodies

London Borough of Lewisham

Contracting authorityPublic authority - sub-central government GB-PPON: PYXG-1482-BYWG 4th Floor Laurence House, Catford, London, SE6 4RU +44 208
View buyer profile →

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure