Official UK procurement notice
Digital Transformation Delivery Partner - Donor and Session Programme
Authority: NHS Blood and Transplant (Central government)
What is being bought
Published requirement descriptionThe Donor and Session Programme (DASP) is a strategically critical, four-year transformation programme to modernise NHS Blood and Transplant’s (NHSBT) donor engagement, appointment booking, and session management systems across whole blood, platelets, and plasma.
We are reducing our dependency on ageing systems and replacing outdated, paper-heavy processes with one seamless, end-to-end digital system. This will cover everything from booking an appointment to completing health checks and managing the donation session itself.
To achieve such an innovative and ambitious programme, we must recognise this complexity, be comfortable with the pace of learning and adapting, and focus our energy on supporting safe, steady progress. Constructive engagement, shared ownership, and leadership alignment will be critical to sustaining momentum and delivering the transformation successfully.
We therefore require partners with the breadth of transformation and technical skills and knowledge who will work in partnership with NHSBT, programme teams, stakeholders, partners and other suppliers to help deliver a fundamental, sustained and safe shift in NHSBT’s operating model, technology and capabilities. Further information regarding DASP can be found in the supporting ‘ITT Information for Bidders’ documents which are located within the attachments area of Atamis.
This procurement seeks to establish a contract with a suitably qualified and experienced Digital Transformation Delivery Partner. It is anticipated that separate procurements will follow for a Technical Implementation Partner and a Business Change Partner. Please note that the supplier appointed under this contract will not be eligible to participate in either of these subsequent procurements.
- How the procedure runs: This Procurement is being run under a multi-stage Competitive Flexible procedure pursuant to section 20(2)(b) of the Procurement Act 2023 to establish a single supplier contract. It is the intention of the Authority to follow a two-stage process under this procedure as follows. However, the Authority retains the right to amend the stages if required throughout the process. This includes amending the number of stages or re-running any stage of the process. Tender Stage 1: Publish tender notice and tender documents Receive tenders Assess tenders to shortlist those to be invited to Stage 2 Notify shortlisted suppliers and invite to Stage 2 Tender Stage 2: Conduct presentation and workshop Assess presentation and workshop Award Stage: Notify suppliers and issue assessment summaries Publish contract award notice and commence standstill Award contract The tender process will include Conditions of Participation which will not be used as a formal stage in order to down-select suppliers but will ensure that tenderers meet minimum requirements. Further information can be found in the tender documents (C408476).
CPV: IT services: consulting, software development, Internet and support · Project management consultancy services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£3,200,000
- Economic & financial standing
As detailed in tender documents ( atamis-1928.my.site.com ↗ - reference C408476)
- Technical & professional ability
As detailed in tender documents ( atamis-1928.my.site.com ↗ - reference C408476)
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Price
- Quality
- Social Value
- Economic & financial standing
As detailed in tender documents ( atamis-1928.my.site.com ↗ - reference C408476)
- Technical & professional ability
As detailed in tender documents ( atamis-1928.my.site.com ↗ - reference C408476)
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 20 May 2025, 10:00 BST
- Last source update
- 3 Jun 2026, 16:56 BST
- Award evaluation window
- Submission end – 9 Mar 2026
- Authority reference
C408476- FTS notice number
2025/S 000-084915- Accelerated
- Qualifying planned procurement notice
- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-051806Find a Tender- Contract terms summary
30 days (Further details provided in tender documents)
- How it runs
This Procurement is being run under a multi-stage Competitive Flexible procedure pursuant to section 20(2)(b) of the Procurement Act 2023 to establish a single supplier contract.
It is the intention of the Authority to follow a two-stage process under this procedure as follows. However, the Authority retains the right to amend the stages if required throughout the process. This includes amending the number of stages or re-running any stage of the process.
Tender Stage 1:
Publish tender notice and tender documents
Receive tenders
Assess tenders to shortlist those to be invited to Stage 2
Notify shortlisted suppliers and invite to Stage 2
Tender Stage 2:
Conduct presentation and workshop
Assess presentation and workshop
Award Stage:
Notify suppliers and issue assessment summaries
Publish contract award notice and commence standstill
Award contract
The tender process will include Conditions of Participation which will not be used as a formal stage in order to down-select suppliers but will ensure that tenderers meet minimum requirements.
Further information can be found in the tender documents (C408476).
- Risks
Programme interdependencies may lead to changes in service usage and phasing. Volumes provided are indicative only and could vary (increase or decrease) depending on decisions affecting other DASP delivery partners and the CRM solution.
How it was run
Official notice- Submission deadline
- 27 Jan 2026, 12:00 GMT
- Clarification deadline
- 15 Jan 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
20 May 2025 → 3 Jun 2026 · 11 dates- Planning notice published20 May 2025, 10:00 BST
- Market engagement328 days ago28 Nov 2025, 23:59 GMT
A series of market engagement events will take place.
A further market engagement session is scheduled for 25th November 2025 and details can be found at www.techuk.org ↗.
Additionally, draft documentation is also available for review and feedback on Atamis (atamis-1928.my.site.com/s/Welcome ↗), and searching for project reference C402143.
- Tender notice published307 days ago19 Dec 2025, 13:19 GMT
- Next notice expected307 days ago19 Dec 2025, 23:59 GMT
- Clarification questions by280 days ago15 Jan 2026, 12:00 GMT
- Submission deadline268 days ago27 Jan 2026, 12:00 GMT
- Award decision expected by227 days ago9 Mar 2026, 23:59 GMT
- Assessment summaries sent207 days ago30 Mar 2026, 00:00 BST
- Contract starts207 days ago30 Mar 2026, 00:00 BST
- Standstill ends192 days ago13 Apr 2026, 23:59 BST
- Latest notice published141 days ago3 Jun 2026, 16:56 BST
Notice history
17 events · 7 releases on Find a Tender · since 20 May 2025- Preliminary market engagement notice published20 May 2025, 10:00 BSTUK2
- Pipeline notice published22 May 2025, 21:10 BSTUK1
- Status changed to planned22 May 2025, 21:10 BST
- Preliminary market engagement notice published19 Nov 2025, 16:48 GMTUK2
- Published value updated to £15,000,00019 Nov 2025, 16:48 GMTwas £30,000,000
- Planned procurement notice published19 Nov 2025, 17:13 GMTUK3
- Published value updated to £4,000,00019 Nov 2025, 17:13 GMTwas £15,000,000
- Procurement method changed19 Nov 2025, 17:13 GMT
- Deadline published: 23 Jan 2026, 12:00 GMT19 Nov 2025, 17:13 GMT
- Tender notice published19 Dec 2025, 13:19 GMTUK4
- Published value updated to £3,200,00019 Dec 2025, 13:19 GMTwas £4,000,000
- Status changed to active19 Dec 2025, 13:19 GMT
- Deadline moved to 27 Jan 2026, 12:00 GMT19 Dec 2025, 13:19 GMT+4 days · was 23 Jan 2026, 12:00 GMT
- Contract award notice published31 Mar 2026, 08:36 BSTUK6
- Status changed to complete31 Mar 2026, 08:36 BST
- Contract signature expected24 Apr 2026, 23:59 BSTscheduled
- Contract details notice published3 Jun 2026, 16:56 BSTUK7
Published amendments (1)
Updated to reflect ongoing market engagement activities. Updated: Description with current approach, total contract value, planned engagement activity and revised dates for planned tender publication/engagement end date.
Routine re-releases (7)
- 2025-11: 2 releases · 19 Nov 2025, 19 Nov 2025
- 2025-05: 2 releases · 20 May 2025, 22 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| PA CONSULTING SERVICES LTD27 Apr 2026 – 26 Apr 2029 · up to 26 Apr 2030Extensions: Optional extension for up to 12 months - can be made incrementally or cumulatively · Options: Optional extension for up to 12 months - can be made incrementally or cumulatively | £3,200,000 | 13 Feb 2026 | Awarded |
Contracts
Digital Transformation Delivery Partner - Donor and Session Programme · PA CONSULTING SERVICES LTD
- Signed
- 3 Jun 2026
- Value
- £3,200,000
- Period
- 3 Jun 2026 – 14 Apr 2029 · up to 14 Apr 2030 with extensions
- Status
- active
- Extensions
- Optional extension for up to 12 months - can be made incrementally or cumulatively
- Options
- Optional extension for up to 12 months - can be made incrementally or cumulatively
3 agreed KPIs: Stakeholder Satisfaction · Continuous Improvement Opportunities · Responses to Work Package requests:
- Stakeholder Satisfaction, The Supplier shall achieve a stakeholder satisfaction survey score of ≥ 80% with a ≥ 70% response rate across the defined stakeholder cohort (including frontline staff) for each Assessment Period.
- Continuous Improvement Opportunities, The Supplier shall identify, agree with the Buyer, and implement ≥ 4 opportunities for innovation/continuous improvement during each Contract Year, evidencing implementation and outcomes within 10 Working Days of completion.
- Responses to Work Package requests:, The Supplier shall submit ≥ 95% of responses within agreed timelines in the SOW/Contract; each submission evidenced by receipt confirmation and logged in governance records.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders · 17 at stage one | 1 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- PA Consulting Services LtdAwarded supplier
Official documents & specifications (7)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender