Official UK procurement notice
Digital Technical Clinical Support (DTCS) Framework Agreement
Authority: Guy's and St Thomas' NHS Foundation Trust (Central government)
What is being bought
Published requirement descriptionThe Digital Technical Clinical Support (DTCS) framework has been established to cover the full suite of clinical digital professional services, including services pertaining to both proprietary solutions and opensource solutions. All standalone, clinical system focused professional services are covered within the remit of the framework and the provisions available to the public sector.<br/><br/>The DTCS framework is formed of five Lots, please find the awarded suppliers to each Lot listed below:<br/><br/>Lot 1 – Cloud Hosting, Environment Build, Operation and Maintenance Professional Services:<br/><br/>Atos IT Services UK Limited<br/>Avanade UK Limited<br/>Cloud 21<br/>EMIS Health<br/>EntServ UK Ltd<br/>Insight Direct (UK) Ltd<br/>Learning Health Solutions<br/>Mastek UK Ltd<br/>Telefónica Tech Northern Ireland Limited<br/>VE3 Global<br/><br/>Lot 2 – Design, Development, and Deployment Professional Services:<br/><br/>Answer Digital Limited<br/>Atos IT Services UK Limited<br/>Avanade UK Limited<br/>Burendo Ltd<br/>EMIS Health<br/>EntServ UK Ltd<br/>Insight Direct (UK) Ltd<br/>Kinseed Limited<br/>Learning Health Solutions<br/>Telefónica Tech Northern Ireland Limited<br/>Thalamos Ltd<br/>The Public Service Consultants Limited<br/>VE3 Global<br/>Zuhlke Engineering Ltd<br/><br/>Lot 3 – Implementation Professional Services:<br/><br/>Answer Digital Limited<br/>Apira Ltd Primary<br/>Atos IT Services UK Limited<br/>Burendo Ltd<br/>Cloud 21<br/>EMIS Health<br/>Ethical Healthcare Consulting<br/>Evolution Recruitment Solutions Limited<br/>Health Systems Support Ltd<br/>Healthcare Innovations Consortium Ltd<br/>Learning Health Solutions<br/>St. Vincent's Consulting Ltd<br/>Thalamos Ltd<br/>VE3 Global<br/><br/>Lot 4 – Integration Professional Services:<br/><br/>Answer Digital Limited<br/>Atos IT Services UK Limited<br/>Burendo Ltd<br/>EMIS Health<br/>EntServ UK Ltd<br/>Healthcare Innovations Consortium Ltd<br/>Insight Direct (UK) Ltd<br/>Learning Health Solutions<br/>St. Vincent's Consulting Ltd<br/>Thalamos Ltd<br/>VE3 Global<br/><br/>Lot 5 – General Clinical Digital Professional Services:<br/><br/>Answer Digital Limited<br/>Apira Ltd Primary<br/>Atos IT Services UK Limited<br/>BearingPoint<br/>Blue Pelican Consulting<br/>Cloud 21<br/>EMIS Health<br/>Ethical Healthcare Consulting<br/>Health Systems Support Ltd<br/>Healthcare Innovations Consortium Ltd<br/>Parico Limited<br/>Safehand Consulting Limited<br/>Smart Co Consulting Limited<br/>Softcat Plc<br/>St. Vincent's Consulting Ltd<br/>Stalis Ltd<br/>Streamwave Ltd<br/>Thalamos Ltd<br/>The Public Service Consultants Limited<br/>VE3 Global
CPV: Computer-related professional services · Project management software development services · Software development services · Software implementation services · Software integration consultancy services · Software testing
How this framework works
From the published notice- Bids received
- 34 bids received · 30 suppliers appointed
The lotProcurement structure
single lot · no lot value publishedLot #1The scope of this multi lot framework agreement includes the full suite of digital…Awarded
The scope of this multi lot framework agreement includes the full suite of digital technical support services for clinical systems, including services pertaining to both proprietary solutions and opensource solutions. <br/><br/>The framework covers all standalone, clinical system focused digital support, required from public sector contracting authorities.<br/><br/>The type of Services included within remit of the framework are as follows:<br/><br/>
- Technical architecture, development, integration;<br/>
- Specialist programme delivery, <br/>
- PMO and planning;<br/>
- Digital communications;<br/>
- Financial management;<br/>
- Specialist technology consultancy;<br/>
- Digital strategy and business case support;<br/>
- Information Governance;<br/>
- Clinical safety.<br/><br/>Suppliers have significant experience in the provision of professional services pertaining to proprietary (i.e. closed-source) clinical software solutions for use in healthcare environments. These professional services relate to the identification and/or requirements design and/or deployment and implementation of proprietary clinical systems/software solutions.<br/><br/>Suppliers within the framework have directly relevant and hands-on experience of working with the types of technologies and platforms found within clinical environments, experience of working within the complex, digital health and care landscape. Examples of which include:<br/><br/>
- analysis, architecture, and design services;<br/>
- clinical informatics and data modelling expertise;<br/>
- software development services;<br/>
- assurance, testing, and clinical safety services;<br/>
- technical custodian services;<br/>
- deployment of new publisher and subscriber feeds;<br/>
- population health and SQL services;<br/>
- project delivery services;<br/>
- business analyst and technical specification services.<br/><br/>The framework agreement allows for both further competition and direct award to all awarded suppliers.<br/><br/>NHS London Procurement Partnership received approval from NHSE CCF, the Cabinet Office's Central Digital and Data Team and Commercial Team to establish this framework.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Techincal: 60%
- Commercial: 30%
- Social Value: 10%
Published award criteria (3)
- Social Value: 10
- Techincal: 60
- Commercial: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- “Digital Technical Clinical Support (DTCS) Framework Agreement” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 3 Jun 2024, 10:18 BST
- Last source update
- 18 Aug 2025, 07:55 BST
- Award evaluation window
- 27 Jan 2025 – …
- FTS notice number
2025/S 000-049321- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-046ce3Find a Tender
Publisher note: The framework agreement shall include the following organisations in the United Kingdom and their respective statutory successors and organisations created as a result of structural re-organisations or organisational changes, this may include but is not limited to:<br/><br/>• Central government departments & their executive agencies (a list of such departments and executive agencies can be found at http://www.cabinetoffice.gov.uk/government-business/government-ministers-responsibilities.aspx);<br/><br/>• Non-departmental public bodies (NDPBs) (a list of NDPBs can be found at Annex A to the Public Bodies Directory 2007 published by the cabinet office) which can be found at: https://www.gov.uk/guidance/public-bodies-reform;<br/><br/>• National Health Service (NHS) bodies, including Clinical Commissioning Groups, NHS trusts, NHS foundation trusts, a Special Health Authority and a Local Health Board in England and Wales and other constituent bodies in Wales, Scotland and Northern Ireland, including but not limited to, the Scottish ambulance service, lists of all of such NHS bodies can be found at:<br/>http://www.nhs.uk/Servicedirectories/pages/nhstrustlisting.aspx<br/>http://www.wales.nhs.uk/nhswalesaboutus/structure, <br/>https://www.scot.nhs.uk/organisations/<br/>http://www.hscni.net/index.php?link=hospitals <br/><br/>• All Local Authorities, a list of such authorities being available at: http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/AToZOfLocalCouncils/DG_A-Z_LG <br/><br/>• All Combined Authorities, a list of such authorities being available at: https://www.local.gov.uk/topics/devolution/combined-authorities<br/><br/>• Police forces and other emergency services, including fire and rescue services, the maritime and Coast guard agency and other rescue authorities a list of police authorities and fire and rescue services can be found respectively at the following:<br/><br/>http://www.police.uk/forces.htm<br/>https://www.fireservice.co.uk/information/ukfrs/<br/><br/>• Educational establishments i.e. schools maintained by local authorities; academies; city technology colleges; further education establishments, and universities: https://www.gov.uk/check-a-university-is-officially-recognised/recognised-bodies<br/><br/>• Registered social landlords (RSLs), a list of such authorities being available at: https://www.gov.uk/government/publications/current-registered-providers-of-social-housing<br/><br/>• Registered charities, as detailed at: http://www.charity-commission.gov.uk/<br/><br/>• Devolved and other administrations within the British Isles, including those detailed at: <br/><br/>Scotland: http://scotland.gov.uk/Home and http://www.scottish.parliament.uk/ <br/>Wales: http://new.wales.gov.uk/?llang=en,OJ/S<br/>Isle of Man: https://www.gov.im/ <br/><br/>• Healthcare providers in the Channel Islands<br/>https://gov.gg<br/>https://www.gov.je
How it was run
Official noticeTender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗
- Appointment period ends
- 24 Mar 2025, 16:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 27 Jan 2025, 12:00 GMT
Timeline
26 Aug 2024 → 18 Aug 2025 · 4 dates- Next notice expected26 Aug 2024, 00:00 BST
- Bids opened27 Jan 2025, 12:00 GMT
- Admission / appointment period endsperiod end, not a bid countdown24 Mar 2025, 16:00 GMT
- Notice published18 Aug 2025, 07:55 BST
Notice history
4 events · 3 releases on Find a Tender · since 27 Jan 2025- Status changed to active27 Jan 2025, 10:51 GMT
- Procurement method changed27 Jan 2025, 10:51 GMT
- Deadline published: 24 Mar 2025, 16:00 GMT27 Jan 2025, 10:51 GMT
- Status changed to complete18 Aug 2025, 07:55 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast30 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Contract 049321-2025-1
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-10
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-11
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-12
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-13
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-14
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-15
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-16
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-17
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-18
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-19
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-2
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-20
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-21
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-22
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-23
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-24
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-25
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-26
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Contract 049321-2025-27
- Signed
- 15 Aug 2025
- Value
- —
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 34bids | 24 | — | £0 – £1 |
Contracting authority & participating public bodies
Framework contractors & participating bidders
30 commercial parties on the notice- Answer Digital LimitedFramework contractor
- Apira Ltd PrimaryFramework contractor
- Atos IT Services UK LimitedFramework contractor
- Avanade UK LimitedFramework contractor
- BearingPointFramework contractor
- Blue Pelican ConsultingFramework contractor
- Burendo LtdFramework contractor
- Cloud 21Framework contractor
- EMIS HealthFramework contractor
- EntServ UK Ltd Part of DXC TechnologyFramework contractor
Show 20 more suppliers
- Ethical Healthcare ConsultingFramework contractor
- Evolution Recruitment Solutions LimitedFramework contractor
- Health Systems Support LtdFramework contractor
- Healthcare Innovations Consortium LtdFramework contractor
- Insight Direct (UK) LtdFramework contractor
- Kinseed LimitedFramework contractor
- Learning Health SolutionsFramework contractor
- Mastek UK LtdFramework contractor
- Parico LimitedFramework contractor
- SMART CO CONSULTING LIMITEDFramework contractor
- STREAMWAVE LTD.Framework contractor
- Safehand Consulting LimitedFramework contractor
- Softcat PlcFramework contractor
- St. Vincent's Consulting LtdFramework contractor
- Stalis LtdFramework contractor
- TELEFÓNICA TECH NORTHERN IRELAND LIMITEDFramework contractor
- Thalamos LtdFramework contractor
- The PSC (a trading name of The Public Service Consultants Limited)Framework contractor
- VE3 Global LtdFramework contractor
- ZUHLKE ENGINEERING LTDFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.