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Official procurement procedure

Contact Management Solution

Command
control
communication systems
+5 more
Wales (UKL1)
Wales (UKL24)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Police and Crime Commissioner for Dyfed-Powys: "Contact Management Solution". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityPolice and Crime Commissioner for Dyfed-PowysScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Police and Crime Commissioner for Dyfed-Powys
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Police and Crime Commissioner for Dyfed-Powys. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
2.9Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 15 active published awards; 14 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityPolice and Crime Commissioner for Dyfed-Powys
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published28 Apr 2022, 08:55 BST
Last source update28 Apr 2022, 08:55 BST
Recurring procurementNot published
ClassificationCommand, control, communication systems, Communications control system, Communications network, Contact management software development services, Tactical command, control and communication systems
Delivery area
Wales (UKL1)
Wales (UKL24)
OCIDocds-h6vhtk-0295ac
What is being bought
Dyfed Powys Police has a history of operating a critical voice and data environment to meet the demands of front-line services to its citizens via the 999, 101 and various other services. DPP has one of the highest average speed times of answering calls for 999 across the UK. Dyfed Powys Police are now seeking to procure an Integrated Communication Control System (ICCS) and Contact Management Solution (including telephony platform) for the Force Control Room based at Headquarters, Carmarthen. Adopting a principle of ‘cloud first’ we are looking for a cloud based, high availability, easy to maintain and effective next generation ICCS/Contact Management Solution that supports both multichannel voice and digital communications and also interfaces with the current Airwave radio network. The system must also be available within our secondary site, based at our premises in Ammanford which acts as a backup site but this site can also be used as a staff training facility, business continuity events and so on.
What changed
From the official release history
  1. tender value changed
    28 Apr 2022, 08:55 BST
  2. Status changed to complete
    28 Apr 2022, 08:55 BST
  3. Official notice release published
    28 Apr 2022, 08:55 BST
  4. Submission deadline changed to published date
    28 Apr 2022, 08:55 BST
  5. Published value updated to £25,200,000
    24 Feb 2021, 09:32 GMT
  6. Status changed to active
    24 Feb 2021, 09:32 GMT
  7. Official notice release published
    24 Feb 2021, 09:32 GMT
  8. Submission deadline changed to 26 Mar 2021, 10:00 GMT
    24 Feb 2021, 09:32 GMT
  9. Buyer information updated
    24 Feb 2021, 09:32 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Competitive procedure with Negotiation
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    28 Apr 2022, 08:55 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 30 Nov 2021, 00:00 GMT · £3,580,851
Commercial outcome and competition
Awards
Airwave Solutions.com
Not published · Not published · active
Contracts
Contract
£3,580,851 · signed 30 Nov 2021, 00:00 GMT · active
Bid statistics
bids: 2 (lot 1)
electronicBids: 2 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

Police and Crime Commissioner for Dyfed-Powys

Contracting authority GB-FTS-6303
View buyer profile

  • Police and Crime Commissioner for Dyfed-Powys
    buyer

    Police Headquarters, PO Box 99, Llangunnor, Carmarthen, UKL1, SA31 2PF
    faye.ryan@dyfed-powys.pnn.police.uk
    +44 1267226540

  • Airwave Solutions.com
    supplier

    Nova south, 160 Victoria Street, London, UK, SW1E5LB
    +44 738837140

  • High Court
    reviewBody

    Royal Courts of Justice, The Strand, London, WC2A 2LL
    +44 2079477501
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published