Find a TenderAwarded
Published 24 Feb 2021, 09:32 GMT

Official UK procurement notice

Contact Management Solution · UK public procurement notice

Official notice

Authority: Police and Crime Commissioner for Dyfed Powys (Police & fire)

GoodsCompetitive procedure with negotiation
Published estimate£25,200,000exc. VAT
Submissions closed 26 Mar 2021awarded 30 Nov 2021
Awarded to Airwave Solutions.com

What is being bought

Published requirement description

Dyfed Powys Police has a history of operating a critical voice and data environment to meet the demands of front-line services to its citizens via the 999, 101 and various other services. DPP has one of the highest average speed times of answering calls for 999 across the UK.

Dyfed Powys Police are now seeking to procure an Integrated Communication Control System (ICCS) and Contact Management Solution (including telephony platform) for the Force Control Room based at Headquarters, Carmarthen. Adopting a principle of ‘cloud first’ we are looking for a cloud based, high availability, easy to maintain and effective next generation ICCS/Contact Management Solution that supports both multichannel voice and digital communications and also interfaces with the current Airwave radio network. The system must also be available within our secondary site, based at our premises in Ammanford which acts as a backup site but this site can also be used as a staff training facility, business continuity events and so on.

CPV: Command, control, communication systems · Communications control system · Communications network · Contact management software development services · Tactical command, control and communication systems

The lotProcurement structure

single lot · no lot value published
Lot #1Competitive procedure with NegotiationAwardedRenewal
Delivery: Wales · Carmarthen
Extensions: 3 x 12 month periodsSecond stage: 3–null candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Technical: 70%
  • price: 30%
Published award criteria (2)
  • Technical: 70
  • Price: 30
Conditions of participation1
  • Suitability

    As detailed in the procurement documents

Staff
Names and qualifications of delivery staff must be submitted
Successive reduction
Candidates will be reduced successively across stages
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
24 Feb 2021, 09:32 GMT
Last source update
28 Apr 2022, 08:55 BST
Authority reference
DPP2021
FTS notice number
2022/S 000-010890
Classification (CPV)
Command, control, communication systemsCommunications control systemCommunications networkContact management software development servicesTactical command, control and communication systems
Delivery area
Wales (UKL1)
Official registry OCID
ocds-h6vhtk-0295ac Find a Tender
Contract terms
Performance terms

As detailed in the procurement documents

Publisher note: (WA Ref:120826)

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN, CY
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://etenderwales.bravosolution.co.uk/web/login.shtml ↗

Submission deadline
26 Mar 2021, 10:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en, cy
Bid validity
180 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

26 Mar 2021 → 28 Apr 2022 · 3 dates
  1. Submission deadline
    26 Mar 2021, 10:00 GMT
  2. Invitations to tender expected
    30 Mar 2021, 00:00 BST
  3. Notice published
    28 Apr 2022, 08:55 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    28 Apr 2022, 08:55 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £3,580,8511 contract exc. VAT
Bids received 2
Contracts signed 1latest 30 Nov 2021
Awarded toValueDateStatus
Airwave Solutions.comSubcontracting: Telephony£3,580,851 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic0——

Contracting authority & participating public bodies

Police and Crime Commissioner for Dyfed-Powys

Contracting authorityPolice & fireBody governed by public lawPublic order and safety Police Headquarters, PO Box 99, Llangunnor, Carmarthen, Wales, SA31 2PFContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • Airwave Solutions.comAwarded supplier Nova south, 160 Victoria Street, London, UK, SW1E5LBContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria