Official UK procurement notice
Compliance Services · UK public procurement notice
Authority: Norwich City Council (Local council)·On behalf of: Echelon Consultancy Ltd
What is being bought
Published requirement descriptionNorwich City Council ((NCC) sought to appoint a single contractor to deliver a long-term Compliance Services Contract covering (but not restricted to) statutory inspection, testing, servicing, maintenance, repairs and associated upgrades across its housing stock and communal areas. The scope of services will included, but were not limited to, emergency and communal lighting, fire alarms and detection systems, automatic opening vents, warden call systems, domestic flat entrance door inspections, lateral and rising mains, access control systems, high-rise building ventilation, lightning protection, cold water storage tanks, dry risers, legionella risk assessments, and refuse chute cleaning. NCC reserve the right to include other relevant and appropriate services to this Contract at any time during the term. The Contract will run for an initial term of five years, with the option to extend for up to two further periods of five years each, giving a maximum possible duration of fifteen years using the JCT MTC (2024) form of Contract with a schedule of amendments, and will be awarded to a single Contractor. The estimated total contract value is £35.1 million inclusive of VAT. The procurement will be conducted under the Open Procedure in line with the Procurement Act 2023 and associated Procurement Regulations 2024, and the contract will be awarded on the basis of the Most Advantageous Tender, using a 60/40 quality to price weighting. The primary CPV code for this procurement is 50710000 (Repair and maintenance services of electrical and mechanical building installations), with additional relevant CPV codes covering specialist workstreams including legionella risk assessments, refuse chute cleaning, fire alarm systems, electrical installations and mechanical engineering works. The services are to be delivered across Norwich and the wider Norfolk area. NCC reserved the right to cancel the procurement and not to proceed with the Contract at any stage of the procurement process. NCC also reserved the right not to award the Contract. Neither NCC nor any person on whose behalf this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for the Contract.
CPV: Access control system · Asbestos-removal work · Bin-cleaning services · Building surveying services · Consulting services for water-supply and waste-water other than for construction · District heating · Emergency lighting equipment · Erection of aerials · Fire doors · Fire-alarm systems · Installation services of fire protection equipment · Lighting systems · +8 more
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£29,250,000
- Economic & financial standing
The legal and financial capacity conditions of participation are outlined in the tender documents
- Technical & professional ability
The technical ability conditions of participation are outlined in the tender documents
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: List of method statement questions included in the tender documents
- Price: Pricing schedule and framework included in the tender documents
- Economic & financial standing
The legal and financial capacity conditions of participation are outlined in the tender documents
- Technical & professional ability
The technical ability conditions of participation are outlined in the tender documents
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 29 Jul 2025, 10:20 BST
- Last source update
- 29 Jan 2026, 14:21 GMT
- Award evaluation window
- Submission end – 21 Jan 2026
- Authority reference
1321- FTS notice number
2025/S 000-057139- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0567b5Find a Tender- Contract terms summary
As set out in the procurement documents
- Risks
As set out in the procurement documents
How it was run
Official notice- Submission deadline
- 14 Nov 2025, 12:00 GMT
- Clarification deadline
- 7 Nov 2025, 17:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
29 Jul 2025 → 1 Apr 2026 · 11 dates- Planning notice published29 Jul 2025, 10:20 BST
- Market engagement21 Aug 2025, 00:59 BST
- Next notice expected6 Sept 2025, 00:59 BST
- Tender notice published16 Sept 2025, 19:30 BST
- Clarification questions by353 days ago7 Nov 2025, 17:00 GMT
- Submission deadline346 days ago14 Nov 2025, 12:00 GMT
- Award decision expected by278 days ago21 Jan 2026, 23:59 GMT
- Assessment summaries sent277 days ago23 Jan 2026
- Latest notice published270 days ago29 Jan 2026, 14:21 GMT
- Standstill ends259 days ago9 Feb 2026, 23:59 GMT
- Contract starts209 days ago1 Apr 2026
Notice history
9 events · 3 releases on Find a Tender · since 29 Jul 2025- Preliminary market engagement notice published29 Jul 2025, 10:20 BSTUK2
- Tender notice published16 Sept 2025, 19:30 BSTUK4
- Published value updated to £29,250,00016 Sept 2025, 19:30 BSTwas £20,000,000
- Status changed to active16 Sept 2025, 19:30 BST
- Procurement method changed16 Sept 2025, 19:30 BST
- Deadline published: 14 Nov 2025, 12:00 GMT16 Sept 2025, 19:30 BST
- Contract award notice published29 Jan 2026, 14:21 GMTUK6
- Status changed to complete29 Jan 2026, 14:21 GMT
- Contract signature expected28 Feb 2026, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| AlphatrackNCC Compliance Contract1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2041Extensions: The contract can be extended beyond the initial 5 year period, by two further 5 year periods (10 years). The total contract term if all extensions are realised is 15 years | £29,250,000 | 23 Jan 2026standstill to 9 Feb 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders · 7 at stage one | 1 | 0 | — |
Who bid
- wonAlphatrack · East of England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
2 public bodies on the noticeOther public bodies
- Echelon Consultancy LtdProcess contact pointProcuring entityEchelon Consultancy Ltd are supporting NCC with the procurement process associated with this opportunity
Bidders & participating suppliers
1 commercial party on the notice- AlphatrackAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender