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AwardedFind a Tender · award

Compliance Services

Buyer: Norwich City Council →

BuyerNorwich City Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published29 Jan 2026

What is being bought

Norwich City Council ((NCC) sought to appoint a single contractor to deliver a long-term Compliance Services Contract covering (but not restricted to) statutory inspection, testing, servicing, maintenance, repairs and associated upgrades across its housing stock and communal areas. The scope of services will included, but were not limited to, emergency and communal lighting, fire alarms and detection systems, automatic opening vents, warden call systems, domestic flat entrance door inspections, lateral and rising mains, access control systems, high-rise building ventilation, lightning protection, cold water storage tanks, dry risers, legionella risk assessments, and refuse chute cleaning. NCC reserve the right to include other relevant and appropriate services to this Contract at any time during the term. The Contract will run for an initial term of five years, with the option to extend for up to two further periods of five years each, giving a maximum possible duration of fifteen years using the JCT MTC (2024) form of Contract with a schedule of amendments, and will be awarded to a single Contractor. The estimated total contract value is £35.1 million inclusive of VAT. The procurement will be conducted under the Open Procedure in line with the Procurement Act 2023 and associated Procurement Regulations 2024, and the contract will be awarded on the basis of the Most Advantageous Tender, using a 60/40 quality to price weighting. The primary CPV code for this procurement is 50710000 (Repair and maintenance services of electrical and mechanical building installations), with additional relevant CPV codes covering specialist workstreams including legionella risk assessments, refuse chute cleaning, fire alarm systems, electrical installations and mechanical engineering works. The services are to be delivered across Norwich and the wider Norfolk area. NCC reserved the right to cancel the procurement and not to proceed with the Contract at any stage of the procurement process. NCC also reserved the right not to award the Contract. Neither NCC nor any person on whose behalf this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for the Contract.

Lot details

Lot LOT-0000

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

NCC Compliance Contract

Statuspending
SupplierAlphatrack
Value£29,250,000
Contract periodFrom 1 Apr 2026 to 31 Mar 2031

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0567b5
Latest release ID008093-2026
Latest release timestampThu Jan 29 2026 14:21:18 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release0
Parties in latest release3

Notice history

DateEventReference
29 Jan 2026award, contract008093-2026
16 Sept 2025tender057139-2025
29 Jul 2025planning043719-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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}
Complete JSON history (3 releases)
29 Jan 2026 · 008093-2026 · award, contract
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16 Sept 2025 · 057139-2025 · tender
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          {
            "id": "45331210",
            "scheme": "CPV",
            "description": "Ventilation installation work"
          },
          {
            "id": "50324100",
            "scheme": "CPV",
            "description": "System maintenance services"
          },
          {
            "id": "50413200",
            "scheme": "CPV",
            "description": "Repair and maintenance services of firefighting equipment"
          },
          {
            "id": "50711000",
            "scheme": "CPV",
            "description": "Repair and maintenance services of electrical building installations"
          },
          {
            "id": "50712000",
            "scheme": "CPV",
            "description": "Repair and maintenance services of mechanical building installations"
          },
          {
            "id": "51700000",
            "scheme": "CPV",
            "description": "Installation services of fire protection equipment"
          },
          {
            "id": "71315300",
            "scheme": "CPV",
            "description": "Building surveying services"
          },
          {
            "id": "90713100",
            "scheme": "CPV",
            "description": "Consulting services for water-supply and waste-water other than for construction"
          },
          {
            "id": "90918000",
            "scheme": "CPV",
            "description": "Bin-cleaning services"
          }
        ]
      }
    ],
    "title": "Compliance Services",
    "value": {
      "amount": 29250000,
      "currency": "GBP",
      "amountGross": 35100000
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "057139-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/057139-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-09-16T19:30:29+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2026-01-21T23:59:59Z"
    },
    "description": "Norwich City Council ((NCC) is seeking to appoint a single contractor to deliver a long-term Compliance Services Contract covering (but not restricted to) statutory inspection, testing, servicing, maintenance, repairs and associated upgrades across its housing stock and communal areas. The scope of services will include, but is not limited to, emergency and communal lighting, fire alarms and detection systems, automatic opening vents, warden call systems, domestic flat entrance door inspections, lateral and rising mains, access control systems, high-rise building ventilation, lightning protection, cold water storage tanks, dry risers, legionella risk assessments, and refuse chute cleaning. NCC reserve the right to include other relevant and appropriate services to this Contract at any time during the term. The Contract will run for an initial term of five years, with the option to extend for up to two further periods of five years each, giving a maximum possible duration of fifteen years using the JCT MTC (2024) form of Contract with a schedule of amendments, and will be awarded to a single Contractor. The estimated total contract value is £35.1 million inclusive of VAT. The procurement will be conducted under the Open Procedure in line with the Procurement Act 2023 and associated Procurement Regulations 2024, and the contract will be awarded on the basis of the Most Advantageous Tender, using a 60/40 quality to price weighting. The primary CPV code for this procurement is 50710000 (Repair and maintenance services of electrical and mechanical building installations), with additional relevant CPV codes covering specialist workstreams including legionella risk assessments, refuse chute cleaning, fire alarm systems, electrical installations and mechanical engineering works. The services are to be delivered across Norwich and the wider Norfolk area. NCC reserve the right to cancel the procurement and not to proceed with the Contract at any stage of the procurement process. NCC also reserves the right not to award the Contract. Neither NCC nor any person on whose behalf this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for the Contract.",
    "riskDetails": "As set out in the procurement documents",
    "tenderPeriod": {
      "endDate": "2025-11-14T12:00:00+00:00"
    },
    "contractTerms": {
      "financialTerms": "As set out in the procurement documents"
    },
    "enquiryPeriod": {
      "endDate": "2025-11-07T17:00:00+00:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=97786&B=",
    "procurementMethodDetails": "Open procedure",
    "additionalProcurementCategories": [
      "works"
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PWRB-7245-GVXQ",
      "name": "Norwich City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH15",
        "country": "GB",
        "locality": "Norwich",
        "postalCode": "NR2 1NH",
        "countryName": "United Kingdom",
        "streetAddress": "City Hall, St Peter's Street"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PWRB-7245-GVXQ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Oli Turnbull",
        "email": "oli@echelonconsultancy.co.uk"
      }
    },
    {
      "id": "GB-COH-05345282",
      "name": "Echelon Consultancy Ltd",
      "roles": [
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      ],
      "address": {
        "region": "UKH23",
        "country": "GB",
        "locality": "St Albans",
        "postalCode": "AL1 4TB",
        "countryName": "United Kingdom",
        "streetAddress": "219a Hatfield Road, St Albans"
      },
      "identifier": {
        "id": "05345282",
        "scheme": "GB-COH"
      },
      "roleDetails": "Echelon Consultancy Ltd are supporting NCC with the procurement process associated with this opportunity",
      "contactPoint": {
        "name": "Sharon Hunt",
        "email": "sharon@echelonconsultancy.co.uk",
        "telephone": "07903788645"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
29 Jul 2025 · 043719-2025 · planning
{
  "id": "043719-2025",
  "tag": [
    "planning"
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  "date": "2025-07-29T10:20:32+01:00",
  "ocid": "ocds-h6vhtk-0567b5",
  "buyer": {
    "id": "GB-PPON-PWRB-7245-GVXQ",
    "name": "Norwich City Council"
  },
  "tender": {
    "id": "ECH1321",
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      {
        "id": "LOT-0000",
        "status": "planning",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "contractPeriod": {
          "endDate": "2036-03-31T23:59:59Z",
          "startDate": "2026-04-01T00:00:00Z"
        }
      }
    ],
    "items": [
      {
        "id": "LOT-0000",
        "relatedLot": "LOT-0000",
        "deliveryAddresses": [
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            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "50710000",
            "scheme": "CPV",
            "description": "Repair and maintenance services of electrical and mechanical building installations"
          },
          {
            "id": "31210000",
            "scheme": "CPV",
            "description": "Electrical apparatus for switching or protecting electrical circuits"
          },
          {
            "id": "31518200",
            "scheme": "CPV",
            "description": "Emergency lighting equipment"
          },
          {
            "id": "31600000",
            "scheme": "CPV",
            "description": "Electrical equipment and apparatus"
          },
          {
            "id": "31625100",
            "scheme": "CPV",
            "description": "Fire-detection systems"
          },
          {
            "id": "31625200",
            "scheme": "CPV",
            "description": "Fire-alarm systems"
          },
          {
            "id": "44221220",
            "scheme": "CPV",
            "description": "Fire doors"
          },
          {
            "id": "44611500",
            "scheme": "CPV",
            "description": "Water tanks"
          },
          {
            "id": "45310000",
            "scheme": "CPV",
            "description": "Electrical installation work"
          },
          {
            "id": "45311000",
            "scheme": "CPV",
            "description": "Electrical wiring and fitting work"
          },
          {
            "id": "45311100",
            "scheme": "CPV",
            "description": "Electrical wiring work"
          },
          {
            "id": "45311200",
            "scheme": "CPV",
            "description": "Electrical fitting work"
          },
          {
            "id": "45312100",
            "scheme": "CPV",
            "description": "Fire-alarm system installation work"
          },
          {
            "id": "45315000",
            "scheme": "CPV",
            "description": "Electrical installation work of heating and other electrical building-equipment"
          },
          {
            "id": "45331210",
            "scheme": "CPV",
            "description": "Ventilation installation work"
          },
          {
            "id": "45343000",
            "scheme": "CPV",
            "description": "Fire-prevention installation works"
          },
          {
            "id": "45343100",
            "scheme": "CPV",
            "description": "Fireproofing work"
          },
          {
            "id": "50116100",
            "scheme": "CPV",
            "description": "Electrical-system repair services"
          },
          {
            "id": "50711000",
            "scheme": "CPV",
            "description": "Repair and maintenance services of electrical building installations"
          },
          {
            "id": "51100000",
            "scheme": "CPV",
            "description": "Installation services of electrical and mechanical equipment"
          },
          {
            "id": "51110000",
            "scheme": "CPV",
            "description": "Installation services of electrical equipment"
          },
          {
            "id": "51700000",
            "scheme": "CPV",
            "description": "Installation services of fire protection equipment"
          },
          {
            "id": "79711000",
            "scheme": "CPV",
            "description": "Alarm-monitoring services"
          }
        ]
      }
    ],
    "title": "Norwich City Council Compliance Services Contract",
    "value": {
      "amount": 20000000,
      "currency": "GBP",
      "amountGross": 24000000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Norwich City Council is seeking expressions of interest for the delivery of a compliance services contract. The contract, which is being procured with the support of Echelon, will be delivered by a single contractor, covering multiple working streams including electrical, fire mechanical and water compliance. This is expected to cover a wide range of services, including but not limited to emergency lighting testing and repairs, warden call systems servicing and repairs, fire alarm detection services servicing and repairs, refuse chute cleaning and Legionella Risk Assessments. The Contract will start in April 2026, and run for 10 years (5+5), with an approximate overall value of £2m per annum. To provide more information to potential suppliers and to gauge the views of the market, we are holding a market engagement event at Norwich City Council Chambers, from 11am to 12.30pm on Thursday 21 August. There will be presentations from the Norwich City Council team, and Echelon will be conducting market ‘polling’ with an interactive and anonymous poll to establish and understand your opinions and views on the proposed contract. There will also be the opportunity to meet Norwich City Council stakeholders and to speak to the team in attendance on the day for further information. If you are interested in attending, please email sharon@echelonconsultancy.co.uk",
    "communication": {
      "futureNoticeDate": "2025-09-05T23:59:59Z"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "works"
  },
  "parties": [
    {
      "id": "GB-PPON-PWRB-7245-GVXQ",
      "name": "Norwich City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH15",
        "country": "GB",
        "locality": "Norwich",
        "postalCode": "NR2 1NH",
        "countryName": "United Kingdom",
        "streetAddress": "City Hall, St Peter's Street"
      },
      "details": {
        "url": "https://www.norwich.gov.uk/site/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PWRB-7245-GVXQ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Sharon Hunt",
        "email": "sharon@echelonconsultancy.co.uk",
        "telephone": "+44 01707339800"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "043719-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/043719-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-07-29T10:20:32+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-08-20T23:59:59Z",
        "description": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=96433&B="
      }
    ]
  },
  "initiationType": "tender"
}