Official UK procurement notice
CO6211 Public Protection Monitoring and Response Service
Authority: Tower Hamlets
What is being bought
Published requirement descriptionThis procurement will appoint a single contractor to deliver a 24/7 CCTV Control Centre service. The service will include the provision of suitably trained operators to monitor the Borough’s CCTV systems across Public Realm, Housing, Leisure, Parks, enhanced ANPR and Open Spaces; and third-party sites alongside the delivery of ancillary services such as out-of-hours call handling including noise complaints.
- No preliminary market engagement: A preliminary market engagement notice was not published for this procurement as sufficient engagement and research had already been undertaken prior to the tender process. Informal consultations were carried out during the project planning stage to assess supplier capability, service delivery approaches, and indicative costs. It was determined that a further formal preliminary market engagement would not add produce new insights. Proceeding directly to tender was therefore considered a proportionate and efficient approach that maintains both transparency and value for money.
CPV: Administration, defence and social security services · Closed circuit television services · Radio, television, communication, telecommunication and related equipment · Security, fire-fighting, police and defence equipment
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£3,052,000
- Economic & financial standing
The legal and financial capacity conditions of participation will be clearly set out in the Invitation to Tender document
- Technical & professional ability
The technical ability conditions of participation will be clearly set out in the Invitation to Tender document
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality and Social Value: 70%
- Price: 30%
Published award criteria (2)
- Quality and Social Value: Quality - 60% Social Value - 10%
- Price: Price - 30%
- Economic & financial standing
The legal and financial capacity conditions of participation will be clearly set out in the Invitation to Tender document
- Technical & professional ability
The technical ability conditions of participation will be clearly set out in the Invitation to Tender document
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 29 Jun 2026, 10:09 BST
- Last source update
- 29 Jun 2026, 10:09 BST
- Award evaluation window
- Submission end – 21 Oct 2026
- Authority reference
CO6211- FTS notice number
2026/S 000-060610- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06bec8Find a Tender- Contract terms summary
Information regarding payment terms can be found in the published ITT
- Risks
All information can be found in the published ITT.
How it was run
Official notice- Submission deadline
- 3 Aug 2026, 12:00 BST
- Clarification deadline
- 24 Jul 2026, 00:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
29 Jun 2026 → 30 Oct 2026 · 5 dates- Tender notice published121 days ago29 Jun 2026, 10:09 BST
- Clarification questions by97 days ago24 Jul 2026, 00:00 BST
- Submission deadline86 days ago3 Aug 2026, 12:00 BST
- Award decision expected by7 days ago21 Oct 2026, 23:59 BST
- Today29 Oct 2026
- Contract startsin 19h30 Oct 2026
Notice history
1 event · 1 release on Find a Tender- Tender notice published29 Jun 2026, 10:09 BSTUK4
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications All bidders need to be registered on Proactis/Due North in order to access this opportunity through the London Tenders portal.
- Technical specifications The technical specifications will be clearly set out in the Invitation to Tender document. All bidders need to be registered on Proactis/Due North in order to access this opportunity through the London Tenders portal.
Notices published for this procedure
- Tender notice Tender notice on Find a Tender