Find a TenderAwardedContract details notice
Published 6 Mar 2025, 16:15 GMT

Official UK procurement notice

Board Impact and Improvement Programme

Official notice

Authority: NHS England (Central government)

ServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£15,000,000≈ £6.0m / year · £18,000,000 inc. VAT
Submissions closed 4 Jul 2025awarded 7 Oct 2025
Awarded to Deliotte LLP, Deloitte2 awards
Contract term 2 yrs 6 moends 31 Mar 2028 · up to 31 Mar 2029 with extensions · starts 22 Sept 2025

What is being bought

Published requirement description

The Board Impact and Improvement Programme is a new initiative that takes a whole Board, national approach to capability building in the service of continuous improvement and efficiency.

This programme will involve the design and development of an improvement programme for all NHSE Boards which will be tested in year one with full role out nationally in years 2-3. The programme further includes how Boards within systems work together to develop their improvement approach, whether as part of a provider collaborative, ICB footprint, sub-region or region.

  • How the procedure runs: 2 stage process. Shortlisting based on tender submissions, followed by presentation

CPV: Education and training services · Health training services · Management training services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrs 6 moSMEVCSEPublished value£15,000,000
Contract period: 22 Sept 2025 – 31 Mar 2028 (2 yrs 6 mo) · up to 31 Mar 2029 with extensionsValue: £15,000,000 exc. VAT · £18,000,000 inc. VAT
Delivery: UK, North East, North West, East Midlands, West Midlands, East of England, South East, South WestEligibility: SME eligibleVCSE eligible
Extensions: Initial contract period 3 years. Optional 1 year extension

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 20%Social value: 10%
Published sub-criteria (4)
  • Technical: 60%
  • Presentation: 10%
  • Commercial: 20%
  • Social Value: 10%
Published award criteria (4)
  • Technical: Scored Quality Questions- 60%
  • Social Value: Scored Social Value Questions- 10%
  • Commercial: Scored Commercial (Pricing) Question- 20%
  • Presentation: Scored Presentation- 10%
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
6 Mar 2025, 16:15 GMT
Last source update
1 Apr 2026, 16:09 BST
Award evaluation window
Submission end – 1 Sept 2025
Authority reference
C343446
FTS notice number
2025/S 000-028200
Latest notice
Contract details notice (UK7)
Classification (CPV)
Education and training servicesHealth training servicesManagement training services
Delivery area
UKNorth East (UKC)North West (UKD)East Midlands (UKF)West Midlands (UKG)East of England (UKH)South East (UKJ)South West (UKK)
Official registry OCID
ocds-h6vhtk-04ea3a Find a Tender
How it runs

2 stage process. Shortlisting based on tender submissions, followed by presentation

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
4 Jul 2025, 12:00 BST
Clarification deadline
20 Jun 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tendering portal ‘Atamis’ used the Contracting Authority for this procurement: health-family.force.com/s/Welcome ↗ User Guide: services.atamis.co.uk/docs/Supplier_User_G… ↗

Timeline

6 Mar 2025 → 1 Apr 2026 · 10 dates
  1. Planning notice published
    6 Mar 2025, 16:15 GMT
  2. Market engagement
    14 Mar 2025, 23:59 GMT

    Pre-engagement to be held on Friday 14th March 2025, 11:00am to 12noon via Teams. Interested parties must register their interest in the event, including the names and contact details of each attendee. To note, attendance is limited to a maximum of two people per provider. Please register via email only by contacting [email protected] The deadline for participation requests in the market engagement event is Friday 14th March at 10am. At this point in the process, potentially interested parties are asked to not approach NHSE staff to discuss this potential opportunity. If there are specific clarifications required on the opportunity, please address these through the contact details in this notice, or via the details provided at the event. Following this market engagement process:

    • NHSE may decide to embark on a process to procure provider or:
    • NHSE may decide not to commence such a procurement process. NHSE asks the market to appreciate that the main reasons for this engagement are to understand market interest, view of the opportunity and potential commercial arrangements that would be acceptable in the market, given the scale and the ambitions of the project . Should we pursue a process to procure a partner, it will be issuing contractual terms against which bidders will be assessed. Therefore, providing a response will assist us in developing such terms. NHSE also wish to confirm that anything discussed during the market engagement process will not have a bearing on the evaluation of parties during any subsequent process or give any indication of acceptance or commitment to a particular approach. NHSE shall have no liability for any costs howsoever incurred by those participating in this market engagement process.
  3. Next notice expected
    2 Apr 2025, 00:59 BST
  4. Tender notice published
    28 May 2025, 15:43 BST
  5. Clarification questions by
    20 Jun 2025, 12:00 BST
  6. Submission deadline
    4 Jul 2025, 12:00 BST
  7. Award decision expected by
    1 Sept 2025, 23:59 BST
  8. Contract starts395 days ago
    22 Sept 2025, 00:00 BST
  9. Assessment summaries sent380 days ago
    7 Oct 2025, 00:00 BST
  10. Latest notice published204 days ago
    1 Apr 2026, 16:09 BST

Notice history

9 events · 4 releases on Find a Tender · since 6 Mar 2025
  1. Preliminary market engagement notice published
    6 Mar 2025, 16:15 GMT
    UK2
  2. Tender notice published
    28 May 2025, 15:43 BST
    UK4
  3. Status changed to active
    28 May 2025, 15:43 BST
  4. Procurement method changed
    28 May 2025, 15:43 BST
  5. Deadline published: 4 Jul 2025, 12:00 BST
    28 May 2025, 15:43 BST
  6. Contract award notice published
    22 Oct 2025, 14:28 BST
    UK6
  7. Status changed to complete
    22 Oct 2025, 14:28 BST
  8. Contract signature expected
    22 Oct 2025, 23:59 BST
    scheduled
  9. Contract details notice published
    1 Apr 2026, 16:09 BST
    UK7
Routine re-releases (4)
  • 2025-03: 1 release · 6 Mar 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £13,031,7751 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Contracts signed 1latest 12 Mar 2026
Awarded toValueDateStatus
Deliotte LLPBoard Impact & Improvement Programme23 Oct 2025 – 1 Jul 2028 · up to 1 Jul 2029Extensions: 1 optional 12 month extension£13,031,7757 Oct 2025Awarded
Deloitte£13,031,775 †—Awarded

Contracts

  • Board Impact and Improvement Programme · Deloitte

    Signed
    12 Mar 2026
    Value
    £13,031,775
    Period
    12 Mar 2026 – 11 Mar 2029 · up to 11 Mar 2030 with extensions
    Status
    active
    Extensions
    1 period of up to 12 months
    5 agreed KPIs: Board Development and leadership behaviours · Board progression and completion · Improved operational efficiency …
    • Board Development and leadership behaviours
    • Board progression and completion
    • Improved operational efficiency
    • Peer Support Networks and sustainability
    • Quality Reviews

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 9 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

NHS England

Contracting authorityPublic authority - central government GB-PPON: PDPT-3135-BWWY Wellington House, 133-135 Waterloo Rd, London, London, SE1 8UGContact name, email

Bidders & participating suppliers

2 commercial parties on the notice
  • DELOITTE LLPAwarded supplierGB-PPON: PQZJ-4654-XTJY 1 NEW STREET SQUARE, London, London, EC4A 3HQContact email
  • Deloitte LLP PrimaryAwarded supplierGB-COH: OC303675 1 New Street Square, London, London, EC4A 3HQContact email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure