Barbican Centre Ticketing Software

{
  "id": "019900-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-03-05T12:55:24Z",
  "ocid": "ocds-h6vhtk-0662fd",
  "buyer": {
    "id": "GB-PPON-PYQD-1693-MYXR",
    "name": "The Mayor and Commonalty and Citizens of the City of London"
  },
  "tender": {
    "id": "ocds-h6vhtk-0662fd",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "suitability": {
          "sme": true
        },
        "contractPeriod": {
          "endDate": "2031-06-30T23:59:59+01:00",
          "startDate": "2026-06-30T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "22459000",
            "scheme": "CPV",
            "description": "Tickets"
          },
          {
            "id": "48110000",
            "scheme": "CPV",
            "description": "Point of sale (POS) software package"
          },
          {
            "id": "72212110",
            "scheme": "CPV",
            "description": "Point of sale (POS) software development services"
          },
          {
            "id": "48217000",
            "scheme": "CPV",
            "description": "Transaction-processing software package"
          },
          {
            "id": "48223000",
            "scheme": "CPV",
            "description": "Electronic mail software package"
          },
          {
            "id": "48445000",
            "scheme": "CPV",
            "description": "Customer Relation Management software package"
          },
          {
            "id": "48480000",
            "scheme": "CPV",
            "description": "Sales, marketing and business intelligence software package"
          },
          {
            "id": "48481000",
            "scheme": "CPV",
            "description": "Sales or marketing software package"
          }
        ]
      }
    ],
    "title": "Barbican Centre Ticketing Software",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "We seek to understand software solutions that support ticket sales, financial accounting and analysis, marketing strategy and execution, and customer relationship management (CRM). Together, these capabilities will enable the Barbican to deliver a seamless, end-to-end experience across both digital and onsite touchpoints.\nThe selected solution(s) should support the development and execution of data-driven marketing initiatives, enhance audience engagement and satisfaction, enable effective fundraising and stakeholder management, and provide actionable insights across the customer lifecycle. Collectively, these functions are critical to enhancing the overall Barbican experience and supporting the organisation’s operational effectiveness and long-term strategic objectives.",
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PYQD-1693-MYXR",
      "name": "The Mayor and Commonalty and Citizens of the City of London",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI43",
        "country": "GB",
        "locality": "City of London",
        "postalCode": "EC2P 2EJ",
        "countryName": "United Kingdom",
        "streetAddress": "PO Box 270"
      },
      "details": {
        "url": "https://www.cityoflondon.gov.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PYQD-1693-MYXR",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "CityProc.Operations@cityoflondon.gov.uk",
        "telephone": "020 7606 3030"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "019900-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/019900-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-03-05T12:55:24Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-03-19T23:59:59+00:00",
        "description": "Interested suppliers should register on the City of London Corporation Sourcing & Contracts Portal (Jaggaer) and complete the preliminary market engagement (PME) questionnaire, submitting their response by midday (12pm), 19/03/2026."
      }
    ]
  },
  "initiationType": "tender"
}