Find a TenderAwardedContract details notice
Published 24 Apr 2025, 12:10 BST

Official UK procurement notice

Automatic Number Plate Recognition (ANPR) Support and Maintenance

Official notice

Authority: The Police and Crime Commissioner for North Wales (Police & fire)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£1,139,250≈ £380k / year · £1,367,100 inc. VAT
Submissions closed 29 May 2025awarded 25 Jun 2025
Awarded to QRO Solutions Ltd
Contract term 3 yrsends 23 Nov 2028 · up to 22 Nov 2030 with extensions · starts 23 Nov 2025

What is being bought

Published requirement description

North Wales Police are seeking a single supplier who will offer both an onsite and offsite reactive support/repair of the Force area ANPR camera infrastructure as detailed below, as well as performing an onsite annual proactive PM (preventative maintenance) requirement for the North Wales Police sites and cameras as detailed within the tender documents. Mae Heddlu Gogledd Cymru yn chwilio am un cyflenwr a fydd yn cynnig gwaith atgyweirio camera ANPR yr Heddlu ar safle ac oddi ar safle, yn ogystal â gwneud gwaith cynnal a chadw blynyddol ar gyfer safleoedd a chamerâu Heddlu Gogledd Cymru fel y nodwyd o fewn dogfennau'r tendr.

  • No preliminary market engagement: Repetitive procurement so no preliminary market engagement was undertaken.

CPV: Miscellaneous repair and maintenance services · Video identification systems

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£1,139,250
Contract period: 23 Nov 2025 – 23 Nov 2028 (3 yrs) · up to 22 Nov 2030 with extensionsValue: £1,139,250 exc. VAT · £1,367,100 inc. VAT
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: 2 x 12 month extensions.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Joint and severally liable. Any additional requirements will be specified in the invitation to tender.

  • Technical & professional ability

    Will be specified in the invitation to tender.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Method Statements: 70%
  • Commercial: 30%
Published award criteria (2)
  • Method Statements: Method statements include Experience, Product Knowledge, Response and Social Value.
  • Commercial
Conditions of participation2
  • Economic & financial standing

    Joint and severally liable. Any additional requirements will be specified in the invitation to tender.

  • Technical & professional ability

    Will be specified in the invitation to tender.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
24 Apr 2025, 12:10 BST
Last source update
9 Apr 2026, 11:11 BST
Award evaluation window
Submission end – 23 Jul 2025
Authority reference
NWP.98614
FTS notice number
2025/S 000-016748
Latest notice
Contract details notice (UK7)
Classification (CPV)
Miscellaneous repair and maintenance servicesVideo identification systems
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-0506e9 Find a Tender
Contract terms summary

Subject to the Supply complying with the provisions of this Agreement, the PCC pay the Contract Charges properly due and payable to the Contractor within thirty (30) days of receipt of an undisputed valid invoice that is received by the PCC at its nominated address for invoices and in accordance with this Schedule 3. An invoice shall only be deemed to be valid if it is issued by the Contractor to the PCC in accordance with the invoicing procedure in (and otherwise complies with) this Schedule 3 (Charges and Invoicing).

Review and risk notes
Risks

The Contractor shall comply with the monitoring arrangements set out in the ITT including, but not limited to, providing such data and information as the Contractor may be required to produce under the Agreement.

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidElectronic submission allowedLanguage: EN, CY
Access & registration note: Free · 5–10 minutes
Submission deadline
29 May 2025, 12:00 BST
Clarification deadline
15 May 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en, cy
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Apr 2025 → 9 Apr 2026 · 8 dates
  1. Tender notice published
    24 Apr 2025, 12:10 BST
  2. Clarification questions by
    15 May 2025, 12:00 BST
  3. Submission deadline
    29 May 2025, 12:00 BST
  4. Assessment summaries sent
    25 Jun 2025
  5. Award decision expected by
    23 Jul 2025, 00:59 BST
  6. Standstill ends
    28 Jul 2025, 23:59 BST
  7. Contract starts333 days ago
    23 Nov 2025
  8. Latest notice published196 days ago
    9 Apr 2026, 11:11 BST

Notice history

7 events · 4 releases on Find a Tender · since 24 Apr 2025
  1. Tender notice published
    24 Apr 2025, 12:10 BST
    UK4
  2. Tender notice published
    14 May 2025, 11:18 BST
    UK4
  3. Deadline moved to 29 May 2025, 12:00 BST
    14 May 2025, 11:18 BST
    +7 days · was 22 May 2025, 12:00 BST
  4. Contract award notice published
    17 Jul 2025, 12:00 BST
    UK6
  5. Status changed to complete
    17 Jul 2025, 12:00 BST
  6. Contract signature expected
    16 Aug 2025, 00:59 BST
    scheduled
  7. Contract details notice published
    9 Apr 2026, 11:11 BST
    UK7
Routine re-releases (4)
  • 2025-04: 1 release · 24 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £429,9451 award exc. VAT
Bids received 22 from SMEs
Contracts signed 1latest 15 Aug 2025
Awarded toValueDateStatus
QRO Solutions LtdSME23 Nov 2025 – 22 Nov 2028 · up to 22 Nov 2030Extensions: Split into two 12-month extensions.£429,94525 Jun 2025Awarded

Contracts

  • Automatic Number Plate Recognition (ANPR) Support and Maintenance · QRO Solutions LtdSME

    Signed
    15 Aug 2025
    Value
    £515,934 inc. VAT
    Period
    23 Nov 2025 – 22 Nov 2028 · up to 22 Nov 2030 with extensions
    Status
    active
    Extensions
    Two 12 month extensions available

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders20—

Contracting authority & participating public bodies

Police and Crime Commissioner for North Wales Police & North Wales Police

Contracting authorityPublic undertakingWelsh devolved regulations apply GB-PPON: PXZV-7812-NGMV Force Headquarters, Glan-y -don, Abergele Road,, Colwyn Bay, North Wales, Wales, LL29 8AWContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • QRO Solutions LimitedAwarded supplierGB-PPON: PGXR-6734-DLZJ Old Dairy, Woodford Grange Farm, Grange Road, Islip, East Midlands, NN144JBContact email, phone

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender