Official UK procurement notice
AMC - Telecare Equipment's
Authority: The Council of the Coventry City (Local council)
What is being bought
Published requirement descriptionAGREEMENT FOR SUPPLY OF PRODUCTS AND/OR SERVICES UNDER NHC PPROCUREMENT - TECHNOLOGY ENABLED LIVES FRAMEWORK
CPV: Repair and maintenance services
The lotProcurement structure
single lot · no lot value publishedLot #1SUMMARY OF PROVIDER REQUIREMENTSPlanned
SUMMARY OF PROVIDER REQUIREMENTS
Service Delivery
•Operate a 24/7/365 in-house Telecare Response Service for Coventry residents.
•Support a wide range of individuals (age 18+)
•Currently supports 2126 users. We currently use Chiptech, and Tunstall equipment with Tunstall peripherals.
Operational Requirements
•Real-time dashboard for service levels.
•Automated call prioritization and routing based on operator skill sets.
•Comprehensive call logging and audio recording/playback.
•Integration with device management platforms and corporate email server.
•Support for multiple telephony protocols (VoIP, SIP, PSTN, SCAIP, etc.). Additional information: BRIEF DESCRIPTION OF REQUIREMENT WILL BE SHARED VIA CSW-JETS/Sell2 Midlands TENDER PORTAL, WITH ALL THE SUPPLIERS REGISTERED ON NHC PPROCUREMENT - TECHNOLOGY ENABLED LIVES FRAMEWORK - Lot 1 & 3.3.
Pipeline intelligence · planning stage: how this market runs before the tender is published
Repair and maintenance services (CPV 50) in West Midlands, and who usually turns up
The Council of the Coventry City has too little published record in this market to describe on its own. Published market evidence for the same work stands beside whatever it has. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Repair and maintenance services (CPV 50) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Across this market, small firms won 57% of awards with a known supplier size.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in West Midlands.
A local branch does not count if the registered address is elsewhere.
Across this market, 22% of winners were registered in the delivery region.
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How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 60 days of the bid deadline.
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How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The market share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Across this market, at least 58% of awarded procurements had no recorded rival.
How many bids did past lots attract?
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How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid16%
2–333%
4–623%
7+27%
How did awards compare with estimates?
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Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate29%
Within ±2%52%
Above estimate18%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1SUMMARY OF PROVIDER REQUIREMENTSPublished estimate£100k
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How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 129 past lots.
A forecast, not a list of bidders.
1 bid16%
2–333%
4–623%
7+27%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 23 Jan 2026, 18:23 GMT
- Last source update
- 23 Jan 2026, 18:23 GMT
- Authority reference
COV - 25272- FTS notice number
2026/S 000-006396- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-060ddbFind a Tender
How it was run
Official notice- Submission deadline
- —
- Participation fee
- document
Timeline
23 Jan 2026 → 10 Apr 2026 · 2 dates- Notice published272 days ago23 Jan 2026, 18:23 GMT
- Tender notice expected196 days ago10 Apr 2026, 00:00 BST
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.