Official UK procurement notice
Bus Franchise - Customer Workstream Service Design Implementation
Authority: West Yorkshire Combined Authority (Local council)·Consortium: 4 public authorities
What is being bought
Published requirement description*Contract Award*
Design and implementation of key customer-facing services and functions for Bus Franchising.
- Recurrence: There is a possibility that this Framework will be subject to renewal after 3.5 years from the commencement date
CPV: Business and management consultancy and related services · Systems and technical consultancy services · Transport systems consultancy services
How this framework works
From the published notice- Places
- up to 1 suppliers · 5 bids received (5.0 per place) · 3 appointed (full)
- Framework period
- 4 yrs from 1 Oct 2023
The lotProcurement structure
single lot · no lot value publishedLot #1Design and implementation of key customer-facing services and functions for Bus…CancelledRenewal
Design and implementation of key customer-facing services and functions for Bus Franchising.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 70
- Price: 30
- Suitability
Organisations must ensure that they are not in breach of any of the mandatory or discretionary exclusions contained in Regulation 57 of the Public Contracts Regulations 2015. Please refer to the Tender Documentation/Online Tender located on our E-Procurement system. The web address can be found under ‘Procurement Documents’ in the ‘Communication’ section of this notice.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- “Bus Franchise - Customer Workstream Service Design Implementation” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use the vehicle
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
Yes · There is a possibility that this Framework will be subject to renewal after 3.5 years from the commencement date
- First published
- 4 Jul 2022, 15:12 BST
- Last source update
- 25 Jun 2026, 08:57 BST
- Award evaluation window
- 3 Mar 2023 – …
- FTS notice number
2026/S 000-059653- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-034db0Find a Tender
- Performance terms
Please refer to the Framework Agreement Terms and Conditions located in our E-Procurement system. The web address can be found under ‘Procurement Documents’ in the ‘Communication’ Section in this notice.
Publisher note: YPO are purchasing on the behalf of other contracting authorities. Please see the below link for details: https://www.ypo.co.uk/about/customers/permissible-users . YPO will incorporate a standstill period at the point of notification of the award of the contract is provided to all bidders. The standstill period will be for a minimum of 10 calendar days, and provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
How it was run
Official notice- Appointment period ends
- 10 Mar 2023, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 3 Mar 2023, 12:00 GMT
Timeline
6 Jan 2023 → 25 Jun 2026 · 5 dates- Next notice expected6 Jan 2023
- Bids opened3 Mar 2023, 12:00 GMT
- Admission / appointment period endsperiod end, not a bid countdown10 Mar 2023, 12:00 GMT
- Contract starts1 Oct 2023, 00:00 BST
- Notice published113 days ago25 Jun 2026, 08:57 BST
Notice history
10 events · 7 releases on Find a Tender · since 24 Jan 2023- Published value updated to £6,000,000,00024 Jan 2023, 09:14 GMTwas £3,000,000,000
- Status changed to active24 Jan 2023, 09:14 GMT
- Procurement method changed24 Jan 2023, 09:14 GMT
- Deadline published: 3 Mar 2023, 12:00 GMT24 Jan 2023, 09:14 GMT
- Deadline moved to 10 Mar 2023, 12:00 GMT3 Mar 2023, 11:31 GMT+7 days · was 3 Mar 2023, 12:00 GMT
- Status changed to complete18 Jul 2023, 10:11 BST
- Procurement method changed23 Sept 2024, 15:19 BST
- Buyer details updated23 Sept 2024, 15:19 BST
- Buyer details updated16 Jun 2025, 13:47 BST
- Buyer details updated25 Jun 2026, 08:57 BST
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineTime limit for receipt of tenders or requests to participate · IV2.2 | 3 Mar 2023 | 10 Mar 2023 | +7 d |
| — | Bid openingConditions for opening of tenders · IV2.7 | 3 Mar 2023 | 10 Mar 2023 | +7 d |
1 amendment published without a description.
Routine re-releases (7)
- 2023-07: 1 release · 18 Jul 2023
- 2023-03: 1 release · 3 Mar 2023
- 2023-01: 1 release · 24 Jan 2023
- 2022-07: 1 release · 4 Jul 2022
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Bus Franchise - Customer Workstream Service Design Implementation
- Signed
- 24 Jun 2026
- Value
- —
- Period
- … – 30 Sept 2027
- Status
- active
The Provision of Educational Psychologists
- Signed
- 16 Jun 2025
- Value
- £427,000
- Period
- … – 30 Sept 2027
- Status
- active
Non-Permanent Staffing - Further Competition under the YPO Managing Temporary Recruitment Framework (1140) (Lot 1 Managing Temporary Recruitment)
- Signed
- 13 Aug 2024
- Value
- £11,000,000
- Period
- … – 30 Sept 2027
- Status
- active
001141 Managing Consultancy and Professional Services
- Signed
- 23 Jun 2023
- Value
- £6,000,000,000
- Period
- … – 30 Sept 2027
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5bids · 4 electronic | 4 | — | £0 – £798,872 |
Contracting authority & participating public bodies
4 public bodies on the noticeConsortium members and other public bodies
- Hull City CouncilContracting authorityRegional or local authorityGeneral public services
- Leeds City CouncilContracting authorityRegional or local authorityGeneral public services
- YPOContracting authorityCentral purchasing bodyBody governed by public lawGeneral public services
Dispute resolution & review bodies
- High Court of England and WalesReview body
- The High Court of Justice Review body
- Town ClerkReview body
Framework contractors & participating bidders
4 commercial parties on the notice- Comensura LimitedFramework contractor
- Network for SkillsFramework contractor
- Reed Specialist RecruitmentFramework contractor
- Reed Specialist Recruitment LtdFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria