Find a TenderClosedTender notice
Published 8 Jul 2026, 23:09 BST

Official UK procurement notice

West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services

Official notice

Authority: Police and Crime Commissioner for West Midlands (Police & fire)

3 lotsServicesCompetitive flexible procedureAbove threshold
Published estimate£11,342,800total for 3 lots · £11,342,803 inc. VAT · 1 value update
Submissions closed 8 Sept 2026
Lots 3see the lot list below
Contract term 3 yrsends 31 May 2030 · up to 31 May 2034 with extensions · starts 1 Jun 2027

What is being bought3 lots · detail below

Published requirement description

The Police and Crime Commissioner (PCC) for the West Midlands, Simon Foster is embarking on an ambitious transformation of victim services across the region. This tender invites applicants to submit innovative and creative proposals aimed at enhancing support for victims of crime, ensuring that victims’ needs are at the core of service delivery. The goal is to achieve positive, sustainable outcomes at the local level, where victims feel supported, heard, and empowered throughout their journey, whether they are going through the criminal justice system.

The West Midlands has a diverse and growing population, and the PCC is keen to ensure that services are tailored to the specific needs of all individuals. The aim is to create a centre of excellence in victim support, where collaboration, empathy, and responsiveness are at the forefront of service delivery.

This approach will contribute to a cohesive and effective system, where all partners, ranging from policing; Local Authorities; Health Services, and voluntary sector organisations work together to provide high-quality, trauma-informed care and support.

  • How the procedure runs: Two Stage Procedure

CPV: General public services · Justice services · Legal advisory and information services · Legal advisory and representation services · Other community, social and personal services · Police services · Provision of services to the community · Rehabilitation services · Services related to the detention or rehabilitation of criminals

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£11,342,800 together) · same evaluation weights on every lot
Lot #1First Contact Assessment and ReferralRenewal 3 yrsPublished value£7,919,800

First Contact Assessment and Referral Services

Contract period: 1 Jun 2027 – 31 May 2030 (3 yrs) · up to 31 May 2034 with extensionsValue: £7,919,800 exc. VAT · £7,919,801 inc. VAT
Delivery: West Midlands
Extensions: Will be optional
Lot #2Restorative JusticeRenewal 3 yrsPublished value£2,249,800

Restorative Justice Services Services

Contract period: 1 Jun 2027 – 31 May 2030 (3 yrs) · up to 31 May 2034 with extensionsValue: £2,249,800 exc. VAT · £2,249,801 inc. VAT
Delivery: West Midlands
Extensions: Will be optional
Lot #3Hate Crime ServicesRenewal 3 yrsPublished value£1,173,200

Hate Crime Services Services

Contract period: 1 Jun 2027 – 31 May 2030 (3 yrs) · up to 31 May 2034 with extensionsValue: £1,173,200 exc. VAT · £1,173,201 inc. VAT
Delivery: West Midlands
Extensions: Will be optional

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (3)
  • Quality: 60%
  • Value for Money: 30%
  • Social Value: 10%
Published award criteria (3)
  • Value for Money
  • Quality
  • Social Value
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
8 Jul 2026, 23:09 BST
Last source update
9 Jul 2026, 10:48 BST
Award evaluation window
Submission end – 1 Dec 2026
FTS notice number
2026/S 000-064429
Latest notice
Tender notice (UK4)
Classification (CPV)
General public servicesJustice servicesLegal advisory and information servicesLegal advisory and representation servicesOther community, social and personal servicesPolice servicesProvision of services to the communityRehabilitation servicesServices related to the detention or rehabilitation of criminals
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-06c6df Find a Tender
How it runs

Two Stage Procedure

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
8 Sept 2026, 23:00 BST
Clarification deadline
1 Sept 2026, 23:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

8 Jul 2026 → 1 Jun 2027 · 5 dates
  1. Tender notice published106 days ago
    8 Jul 2026, 23:09 BST
  2. Clarification questions by51 days ago
    1 Sept 2026, 23:00 BST
  3. Submission deadline44 days ago
    8 Sept 2026, 23:00 BST
  4. Today
    22 Oct 2026
  5. Award decision expected byin 40 days
    1 Dec 2026, 23:59 GMT
  6. Contract startsin 221 days
    1 Jun 2027, 00:00 BST

Notice history

9 events · 7 releases on Find a Tender · since 8 Jul 2026
  1. Tender notice published
    8 Jul 2026, 23:09 BST
    UK4
  2. Tender notice published
    9 Jul 2026, 07:23 BST
    UK4
  3. Tender notice published
    9 Jul 2026, 09:56 BST
    UK4
  4. Published value published: £11,342,800
    9 Jul 2026, 09:56 BST
  5. Deadline moved to 8 Sept 2026, 23:00 BST
    9 Jul 2026, 09:56 BST
    +0 days · was 8 Sept 2026, 23:59 BST
  6. Tender notice published
    9 Jul 2026, 10:36 BST
    UK4
  7. Tender notice published
    9 Jul 2026, 10:38 BST
    UK4
  8. Tender notice published
    9 Jul 2026, 10:40 BST
    UK4
  9. Tender notice published
    9 Jul 2026, 10:48 BST
    UK4
Routine re-releases (7)
  • 2026-07: 4 releases · 8 Jul 2026, 9 Jul 2026

Contracting authority & participating public bodies

Police and Crime Commissioner for West Midlands

Contracting authorityPublic authority - sub-central government GB-PPON: PHLH-1699-TDLT Lloyd House, Colmore Circus Queensway, Birmingham, West Midlands, B4 6ATContact name, email

Official documents & specifications (7)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender