Find a TenderAwarded
Published 1 Jul 2022, 15:42 BST

Official UK procurement notice

WCC - Parking Services (Business Processing, People & Resources, Abandoned Vehicles & Vehicle Relocations)

Official notice

Authority: Westminster City Council (Local council)·Consortium: 2 public authorities

6 lotsServicesRestricted procedureMax 3 lots per supplier
Awarded value£41,859,0003 contracts · exc. VAT
Submissions closed 1 Aug 2022awarded 17 Jan 2023
Awarded to MARSTON (HOLDINGS) LIMITED, Apcoa Parking (UK) Limited3 awards
Contract term 4 yrsends 31 Mar 2027 · extension options published · starts 1 Apr 2023

What is being bought6 lots · detail below

Published requirement description

Lot 1 Business Processing

The core scope and purpose of the Parking Services Business Processing Solutions Contract is to:

Deliver business processing solution for management of the kerbside

Provide the management of all statutory processes

Contact centre and management of all contacts

Management of all permits and permit processing

Management of suspensions processing

Camera enforcement processing

Payment processing

Lot 2 - People & Resources

The core scope and purpose of the People & Resources Contract is:

To provide a flexible pool of Marshals for deployment on for on and off-street locations.

To provide all support, vehicles, uniforms, base locations and stationery to successfully deliver the Marshal’s duties.

To increase parking compliance by enforcing Westminster City Council’s parking legislation and policies.

To help improve WCC’s air quality by educating drivers.

To install parking suspensions and return parking bays to service.

To carry out Site Inspections and report on parking related assets and abandoned vehicles.

Flexibility for on street and back-office functions to take on additional roles

Lot 3 - Abandoned Vehicles and Vehicle Relocations

The core scope and purpose of the contract is to.

Relocate in-correctly parked vehicles.

Relocate vehicles on instruction of WCC .

Provide relocation vehicles for other departments as and when required i.e. Events Team, Drainage and Horticultural team.

Remove abandoned vehicles, store and also dispose of them.

CPV: Parking services

Lots and requirements (6)Procurement structure

6 lots · 3 with a published value (£92,400,000 together) · win at most 3 of them · same evaluation weights on every lot
Lot #1Business ProcessingAwarded ScotlandLot estimate not published

The core scope and purpose of the Parking Services Business Processing Solutions Contract is to:

Deliver business processing solution for management of the kerbside

Provide the management of all statutory processes

Contact centre and management of all contacts

Management of all permits and permit processing

Management of suspensions processing

Camera enforcement processing

Payment processing

Delivery: Scotland · Dingwall, Scotland
Lot #2People & ResourcesAwarded LondonLot estimate not published

The core scope and purpose of the People & Resources Contract is:

To provide a flexible pool of Marshals for deployment on for on and off-street locations.

To provide all support, vehicles, uniforms, base locations and stationery to successfully deliver the Marshal’s duties.

To increase parking compliance by enforcing Westminster City Council’s parking legislation and policies.

To help improve WCC’s air quality by educating drivers.

To install parking suspensions and return parking bays to service.

To carry out Site Inspections and report on parking related assets and abandoned vehicles.

Flexibility for on street and back-office functions to take on additional roles

Delivery: London · City of Westminster
Lot #3Vehicle Relocations & Abandoned VehiclesAwarded LondonLot estimate not published

The core scope and purpose of the contract is to;

Relocate incorrectly parked vehicles.

Relocate vehicles on instruction of WCC .

Provide relocation vehicles for other departments as and when required i.e. Events Team, Drainage and Horticultural team.

Remove abandoned vehicles, store and also dispose of them.

Delivery: London · City of Westminster
Lot #4Business ProcessingRenewal Scotland 4 yrsPublished value£34,000,000

The core scope and purpose of the Parking Services Business Processing Solutions Contract is to:

Deliver business processing solution for management of the kerbside

Provide the management of all statutory processes

Contact centre and management of all contacts

Management of all permits and permit processing

Management of suspensions processing

Camera enforcement processing

Payment processing

Contract period: 1 Apr 2023 – 31 Mar 2027 (4 yrs)
Delivery: Scotland · Dingwall, Scotland
Extensions: 4 year initial term with options to extend by 2 x 2 years. Possible total of 8 years.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed
Lot #5People & ResourcesRenewal London 4 yrsPublished value£56,800,000

The core scope and purpose of the People & Resources Contract is:

To provide a flexible pool of Marshals for deployment on for on and off-street locations.

To provide all support, vehicles, uniforms, base locations and stationery to successfully deliver the Marshal’s duties.

To increase parking compliance by enforcing Westminster City Council’s parking legislation and policies.

To help improve WCC’s air quality by educating drivers.

To install parking suspensions and return parking bays to service.

To carry out Site Inspections and report on parking related assets and abandoned vehicles.

Flexibility for on street and back-office functions to take on additional roles

Contract period: 1 Apr 2023 – 31 Mar 2027 (4 yrs)
Delivery: London · City of Westminster
Extensions: 4 year initial term with options to extend by 2 x 2 years. Possible total of 8 years.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed
Lot #6Abandoned Vehicles and Vehicle RelocationsRenewal London 4 yrsPublished value£1,600,000

The core scope and purpose of the contract is to;

Relocate in-correctly parked vehicles.

Relocate vehicles on instruction of WCC .

Provide relocation vehicles for other departments as and when required i.e. Events Team, Drainage and Horticultural team.

Remove abandoned vehicles, store and also dispose of them.

Contract period: 1 Apr 2023 – 31 Mar 2027 (4 yrs)
Delivery: London · City of Westminster
Extensions: 4 year initial term with options to extend by 2 x 2 years. Possible total of 8 years.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 50%Price: 50%
Published sub-criteria (2)
  • Technical: 50%
  • Price: 50%
Published award criteria (2)
  • Technical: 50
  • Price: 50
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
1 Jul 2022, 15:42 BST
Last source update
27 Apr 2023, 14:24 BST
Authority reference
CAR P1099 (BP), P1100 (P&R), P1104 (AV&VR)
FTS notice number
2023/S 000-012145
Classification (CPV)
Parking services
Delivery area
London (UKI32)Scotland (UKM62)
Official registry OCID
ocds-h6vhtk-034d37 Find a Tender

Publisher note: To access all tender documentation, interest organisation must register or log in to the e-tendering portal found at www.capitalEsourcing.com Tender responses will only be valid via this portal.

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
1 Aug 2022, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
270 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Aug 2022 → 27 Apr 2023 · 3 dates
  1. Submission deadline
    1 Aug 2022, 12:00 BST
  2. Contract starts
    1 Apr 2023, 00:00 BST
  3. Notice published
    27 Apr 2023, 14:24 BST

Notice history

2 events · 2 releases on Find a Tender · since 27 Apr 2023
  1. Status changed to complete
    27 Apr 2023, 14:24 BST
  2. Buyer details updated
    27 Apr 2023, 14:24 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £41,859,0003 contracts exc. VAT
Bids received 8
Contracts signed 3latest 17 Jan 2023
Awarded toValueDateStatus
Lot 1 · Business Processing1 award
MARSTON (HOLDINGS) LIMITEDParking Services - Business Processing£9,860,000 †—Awarded
Lot 2 · People & Resources1 award
MARSTON (HOLDINGS) LIMITEDParking Services - People & Resources£30,820,000 †—Awarded
Lot 3 · Vehicle Relocations & Abandoned Vehicles1 award
Apcoa Parking (UK) LimitedParking Services - Abandoned Vehicles & Vehicles Relocations£1,179,000 †—Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Business Processing3bids———
2 · People & Resources3bids———
3 · Vehicle Relocations & Abandoned Vehicles2bids———

Contracting authority & participating public bodies

2 public bodies on the notice

Westminster City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 64 City Hall, Victoria Street, London, London, SW1E 6QPContact email Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria