Find a TenderAwarded
Published 19 Jun 2023, 19:04 BST

Official UK procurement notice

Water Cooler Solutions · UK public procurement notice

Official notice

Authority: Waythrough (Public body)·Consortium: 2 public authorities

Framework agreement8 lotsGoodsOpen procedureSME suitable
Framework ceiling (notional)£400,000,000total for 8 lots · framework ceiling, not attributable revenue
Submissions closed 4 Aug 2023awarded 28 Aug 2026
Lots 8see the lot list below

What is being bought8 lots · detail below

Published requirement description

Supply, install and maintenance of water cooler solutions

CPV: Catering services for other enterprises or other institutions · School catering services · Vending machines · Water coolers

How this framework works

From the published notice
Bids received
6 bids on the busiest of 3 lots · 7 suppliers appointed

Lots and requirements (8)Procurement structure

8 lots · 4 with a published value · evaluation weights differ by lot

Every one of these 4 lots carries the same published figure, £100,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Catering – Education OnlyAwardedLot estimate not published
Delivery: UK · Tees Valley and Durham
Extensions: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)
Lot #2Catering – Public Sector (Non-Education)CancelledLot estimate not published

This LOT is for the supply of a variety of catering Services to the wider public sector (excluding education) including, but not limited to local authorities, NHS trusts, care homes, prisons, police, residential schools, study centres, children's activity centres. Customers will have their own requirements and Suppliers will need to be able to provide a Service that will cover the following:

  • Ambient foods/ready meals for premises where chilling food is not an option
  • Delivery of hot or cold foods to venue
  • Enhanced dining experiences including serving of alcohol
  • Hot or cold food options
  • On site preparation and Service Suppliers awarded onto this LOT are expected to:
  • Ensure use of quality ingredients including fresh, frozen, tinned and dried
  • Offer a variety of menu choices
  • Tailor Services to meet specific needs in relation to allergies and medical conditions
  • Tailor Services to meet specific needs in relation to religion, culture and ethnicity
  • Use local providers and seasonal produce wherever possible
Delivery: UK · UNITED KINGDOM
Lot #3Vending MachinesAwardedLot estimate not published

This LOT is for the supply of all types of vending machines including, but not limited to

  • Coffee/hot beverages vending machine
  • Cold drinks vending machine
  • Food vending machine
  • Healthy vending machine
  • Smart vending machine
  • Snack vending machine Customers will have their own requirements and Suppliers will need to be able to provide a Service that will cover the following options:
  • Brand new vending machines
  • Fully managed service including restocking
  • Indoor and outdoor options
  • Lease/rental of vending machine
  • Maintenance and servicing
  • Option to be branded
  • Outright purchase of vending machine
  • Refurbished vending machines
  • Self-filled machines
Delivery: UK · UNITED KINGDOM
Lot #4Water Cooler SolutionsAwardedLot estimate not published

This LOT is for the supply, installation, maintenance and service of water cooler solutions for the public sector to include but not be limited to

  • Bottled water cooler units
  • Hot and cold-water tap
  • Hot water boilers
  • Mains fed water coolers Customers will have their own requirements and Suppliers will need to be able to provide a Service that will cover the following options:
  • Bottled water delivery
  • Installation services
  • Lease/rental or outright purchase options
  • Regular service and maintenance including sanitation
  • Supply of recyclable cups and accessories
Delivery: UK · UNITED KINGDOM
Lot #5Catering – Education Onlyceiling above

This LOT is for the supply of a lunchtime catering service to any education establishment. In addition to a lunchtime service Customers may also require other Services which may include, but not be limited to, breakfast, mid-morning break and after school Services.

Suppliers awarded onto this LOT are expected to:

•Be able to transport hot food to Customers site if the site only has a servery

•Create flexible menus

•Ensure use of quality ingredients including fresh, frozen, tinned and dried

•Tailor Services to meet specific needs in relation to allergies and medical conditions

•Tailor Services to meet specific needs in relation to religion, culture and ethnicity

•Use local providers and seasonal produce wherever possible Additional information: All Public Bodies will have access to this Framework Agreement with the agreement with the Contracting Authority. Those organisations who wish to access this Framework Agreement are detailed in the Invitation to Tender document.

Delivery: UK · UNITED KINGDOM
Variant bids: not allowed
Lot #6Catering – Public Sector (Non-Education)ceiling above

This LOT is for the supply of a variety of catering Services to the wider public sector (excluding education) including, but not limited to local authorities, NHS trusts, care homes, prisons, police, residential schools, study centres, children's activity centres. Customers will have their own requirements and Suppliers will need to be able to provide a Service that will cover the following:

•Ambient foods/ready meals for premises where chilling food is not an option

•Delivery of hot or cold foods to venue

•Enhanced dining experiences including serving of alcohol

•Hot or cold food options

•On site preparation and Service

Suppliers awarded onto this LOT are expected to:

•Ensure use of quality ingredients including fresh, frozen, tinned and dried

•Offer a variety of menu choices

•Tailor Services to meet specific needs in relation to allergies and medical conditions

•Tailor Services to meet specific needs in relation to religion, culture and ethnicity

•Use local providers and seasonal produce wherever possible Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Delivery: UK · UNITED KINGDOM
Variant bids: not allowed
Lot #7Vending Machinesceiling above

This LOT is for the supply of all types of vending machines including, but not limited to

•Coffee/hot beverages vending machine

•Cold drinks vending machine

•Food vending machine

•Healthy vending machine

•Smart vending machine

•Snack vending machine

Customers will have their own requirements and Suppliers will need to be able to provide a Service that will cover the following options:

•Brand new vending machines

•Fully managed service including restocking

•Indoor and outdoor options

•Lease/rental of vending machine

•Maintenance and servicing

•Option to be branded

•Outright purchase of vending machine

•Refurbished vending machines

•Self-filled machines Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Delivery: UK · UNITED KINGDOM
Variant bids: not allowed
Lot #8Water Cooler Solutionsceiling above

This LOT is for the supply, installation, maintenance and service of water cooler solutions for the public sector to include but not be limited to

•Bottled water cooler units

•Hot and cold-water tap

•Hot water boilers

•Mains fed water coolers

Customers will have their own requirements and Suppliers will need to be able to provide a Service that will cover the following options:

•Bottled water delivery

•Installation services

•Lease/rental or outright purchase options

•Regular service and maintenance including sanitation

•Supply of recyclable cups and accessories Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Delivery: UK · UNITED KINGDOM
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

What this means for your bid
  • Price carries 50 points on every lot: a 10% discount moves about 5 points.
  • “Water Cooler Solutions” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
19 Jun 2023, 19:04 BST
Last source update
28 Aug 2026, 11:12 BST
Award evaluation window
4 Aug 2023 – …
Authority reference
CA18384 - N/A
FTS notice number
2026/S 000-082099
Classification (CPV)
Catering services for other enterprises or other institutionsSchool catering servicesVending machinesWater coolers
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03d7b2 Find a Tender

Publisher note: All public bodies will have access to this Framework Agreement with the agreement of the Contracting Authority. Those organisations who may wish to access this Framework Agreement will be members, Affiliates and associates ofthe CBC Group, local government authorities, the police service, the fire service, the NHS and NHS trusts, housing associations, third sector organisations, academic centres (including Academies), free schools, publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands, Northern Ireland and Isle of Man To view this notice, please click here: <a href="https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=825306050" target="_blank">https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=825306050</a> GO Reference: GO-2024110-PRO-24927963

How it was run

Official notice
Appointment period ends
4 Aug 2023, 14:00 BST
Submission channel
{"written"}
Accepted languages
en
Bids opened
4 Aug 2023, 14:15 BST

Timeline

4 Aug 2023 → 28 Aug 2026 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    4 Aug 2023, 14:00 BST
  2. Bids opened
    4 Aug 2023, 14:15 BST
  3. Notice published56 days ago
    28 Aug 2026, 11:12 BST

Notice history

2 events · 3 releases on Find a Tender · since 10 Jan 2024
  1. Status changed to complete
    10 Jan 2024, 16:06 GMT
  2. Buyer details updated
    28 Aug 2026, 11:12 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 7admitted to the panel · see the list ↓
Bids received 62 from SMEs · busiest of 3 lots
Contracts signed 4latest 28 Aug 2026

4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Water Cooler Solutions

    Signed
    28 Aug 2026
    Value
    £270,906
    Status
    active
  • Catering – Education Only

    Signed
    21 Nov 2023
    Value
    —
    Status
    active
  • Vending Machines

    Signed
    21 Nov 2023
    Value
    —
    Status
    active
  • Water Cooler Solutions

    Signed
    21 Nov 2023
    Value
    —
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Catering – Education Only3bids · 3 electronic2—£1 – £100,000,000
3 · Vending Machines6bids · 6 electronic2—£1 – £100,000,000
4 · Water Cooler Solutions1bids · 1 electronic1—£1 – £100,000,000
Whole notice———£1 – £400,000,000

Contracting authority & participating public bodies

2 public bodies on the notice

Waythrough

Contracting authorityPublic bodyBody governed by public lawSocial protection Inspiration House, Unit 22 Bowburn North Industrial Estate, Bowburn, North East, DH6 5PFContact email, phone

Consortium members and other public bodies

Dispute resolution & review bodies

  • Commercial ServicesMediation body West MallingContact email, phone
  • Commercial Services Kent LimitedReview body West MallingContact email, phone
  • Procurement Review UnitReview body London

Framework contractors & participating bidders

7 commercial parties on the notice
  • CaterLink Limited (Trading as Caterlink)Framework contractor3732298 Earley West, 300 Thames Valley Park Drive, Reading, Berkshire, UK
  • Culinera LimitedFramework contractor12382186 12 The Broadway, Amersham, Buckinghamshire, UK
  • Culligan (UK) LimitedFramework contractor08915340 Fourth Floor Abbots House, Abbey Street, Reading, England, UK
  • Culligan (UK) LimitedFramework contractor SHAW HOUSE, SHAW ROAD , WOLVERHAMPTON , UK, WV10 9LE Contact email, phone
  • Fairtrade VendingFramework contractor08346285 Unit 1 Henley Business Park, Trident Close, Rochester, Kent, UK
  • Mix & VendFramework contractor14559055 124 City Road, London, UK
  • Nourish Contract Catering LtdFramework contractor04953033 Unit 27, Metro Business Centre, Kangley Bridge Road, Sydenham, London, UK

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.