Find a TenderRequests to participate open Tender notice
Published 23 Oct 2026, 16:14 BST

Official UK procurement notice

Video Management System Migration: Genetec

Authority: Victoria and Albert Museum (Central government)

Two-stageGoodsCompetitive flexible procedureAbove thresholdSME suitableAccelerated
Published estimate£460,000≈ £354k / year · £531,600 inc. VAT
Submission deadline 2 Nov 202617:00 GMT · 10d 0h left
Clarification cut-off 30 Oct 202623:59 GMT · questions to the authority
Contract term 1 yr 3 moends 1 Apr 2028 · up to 2 Apr 2029 with extensions · starts 6 Jan 2027

What is being bought

Published requirement description

We are seeking to appoint a supplier for the supply, installation and implementation of a Genetec video storage solution to enable all video cameras to be recorded via the Genetec platform and all video surveillance management to be handled exclusively through Genetec at the V&A South Kensington site. This also includes the management of three remote sites.

The scope includes the supply of all hardware, software licences, software support, software-as-a-service (SaaS) services and professional services required to migrate all video surveillance cameras across the four sites to a Genetec video recording and storage platform. The complete solution must be configured so that all connected devices operate in accordance with the V&A's surveillance and retention standards.

Hardware provision may comprise Genetec Streamvault recording servers, Cloudlink cloud-managed devices, or a combination of these, as required for the migration. The supplier must provide the hardware required to deliver the video recording and storage solution across South Kensington, Young V&A, Park Royal and Dean Hill Park.

Software provision must include the Genetec device software licences and associated software support licenses required for the migrated cameras and supporting devices for a 12-month period. Where Cloudlink hardware is provided, the scope must also include the SaaS services required to support its operation as part of the Genetec solution.

Professional services must include building and configuring the hardware, as required, and installing the solution across all four sites. The supplier must configure the Genetec software application and integrate the cameras and supporting devices into the recording and storage platform, ensuring that all devices within the migration scope work together and operate in accordance with the V&A's surveillance standards. This includes verifying device connectivity, video recording and surveillance management through Genetec.

As the Genetec platform is already in place, we regret that we are unable to consider alternatives as the solution must be compatible with the existing platform.

  • Two-stage procedure: 4 to 6 candidates will be invited to tender.
  • How the procedure runs: Stage 1 - Requests to participate Anyone can submit a request to participate in the form of a pre-qualification questionnaire ("PQQ"). We will evaluate PQQs to create a shortlist of the four to six highest scoring suppliers to proceed to Stage 2. Stage 2 - Tenders Selected suppliers will be invited to submit a tender. Tenders will be evaluated with the intention of determining the most advantageous tender and the supplier that submitted that tender will be awarded the contract (subject to contract). Stage 2 includes mid-tender dialogue workshops. For more information please log on to Delta and see the Stage 1 document pack. We reserve all our rights under the Procurement Act 2023, ncluding the right to add additional stages to the process and the right to refine award criteria between stages. The award criteria set out in this notice are for Stage Two only and we will refine these before Stage Two commences.

CPV: Surveillance and security systems and devices

The lotProcurement structure

single lot · value published
Lot #1Renewal 1 yr 3 moSMEPublished value£443,000
Contract period: 6 Jan 2027 – 1 Apr 2028 (1 yr 3 mo) · up to 2 Apr 2029 with extensionsValue: £443,000 exc. VAT · £531,600 inc. VAT
Delivery: LondonEligibility: SME eligibleTurnover guideline: ~£715,531/yr≈ 2× annual value
Extensions: The option to fine tune the successful tender before the contract is awarded. The option to vary (up or down) the volume of hardware, software licenses, level of support, and professional services purchased that are relevant to the scope of the contract. · We reserve the right to extend the warranty period for an additional yearSecond stage: 4–6 candidates invited to tender
Pre-qualification & selection criteria (PQQ)2
  • Technical & professional ability

    Must be a Genetec partner. This is required for compatibility with existing systems.

  • Condition of participation

    Highest scoring applicants as set out in the Stage 1 document pack

    shortlisting

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids are scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Quality: 60%
  • Whole life cost: 40%
Published award criteria (2)
  • Whole life cost
  • Quality: To be set out in further detail at Stage 2
Conditions of participation2
  • Technical & professional ability

    Must be a Genetec partner. This is required for compatibility with existing systems.

  • Condition of participation

    Highest scoring applicants as set out in the Stage 1 document pack

    shortlisting
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • Turnover usually expected at this size: about £715,531 (twice the annual value).

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.

Competition analysis · published record, not a forecast of who will bid

How Victoria and Albert Museum buys Surveillance and security systems and devices (CPV 3512), and who usually turns up

Victoria and Albert Museum’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Surveillance and security systems and devices (CPV 3512) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerVictoria and Albert Museum · all categories
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 2 of 9 known-size awards · market: CPV 3512 · Greater London, n=17
22%59%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in Greater London.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 7 of 11 known-location awards · market: CPV 3512 · Greater London, n=20
64%20%

Most of this buyer’s recorded winners were registered in the region where that award was delivered.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the bid deadline to the award date, on competitions that published both.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 9 decided notices · market: CPV 3512 · Greater London, n=5
32 days27 days

Half of these awards have an award date within 32 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 5 of 13 procurements with awards had no recorded rival · market: CPV 3512 · Greater London, n=42
38%45%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer7 lots with bid counts · all categories
0% had one bid
The market7 lots with bid counts · CPV 3512 · Greater London
0% had one bid
Buyer / market · select a colour for counts
1 bid0% / 0%
Buyer: 0 of 7 lots with published bid counts. Market: 0 of 7 lots with published bid counts.
2–329% / 57%
Buyer: 2 of 7 lots with published bid counts. Market: 4 of 7 lots with published bid counts.
4–671% / 14%
Buyer: 5 of 7 lots with published bid counts. Market: 1 of 7 lots with published bid counts.
7+0% / 29%
Buyer: 0 of 7 lots with published bid counts. Market: 2 of 7 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyer6 lots with estimate and award · all categories
67% below estimate
The market19 lots with estimate and award · CPV 3512 · UK-wide
42% below estimate
Buyer / market · select a colour for counts
Below estimate67% / 42%
Buyer: 4 of 6 lots with an estimate and award. Market: 8 of 19 lots with an estimate and award.
Within ±2%33% / 42%
Buyer: 2 of 6 lots with an estimate and award. Market: 8 of 19 lots with an estimate and award.
Above estimate0% / 16%
Buyer: 0 of 6 lots with an estimate and award. Market: 3 of 19 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1CPV 351215 monthsSME suitablePublished estimate£443k
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.

A forecast, not a list of bidders.

3expected bids10% chance of a single bid
similar past contests in this category: 14
Forecast chances for this lot
1 bid10%
Chance this lot gets 1 bid: 10%. This is a forecast.
2–330%
Chance this lot gets 2–3: 30%. This is a forecast.
4–657%
Chance this lot gets 4–6: 57%. This is a forecast.
7+3%
Chance this lot gets 7+: 3%. This is a forecast.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

Based on 4 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.

A statistical guide from past awards, not a price to bid.

£435k1.7% below estimate
4 comparable awards
Forecast compared with the buyer’s estimate
Middle 50%£350k–£443k
Half of likely prices fall between £349,788 and £443,000.
Estimate£443k
The buyer published an estimate of £443,000 for this lot.
A 19% chance the award lands exactly on the estimate.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Restricted route (Stage 2 ITT / Shortlist): Bidding is restricted to invited candidates who qualified at Stage 1. Uninvited suppliers cannot participate in this round.
SupplierWon in this categoryLive contractsAward vs estimate
3 panel places
£269m25 awards in 36m · last 1 months ago3 live · £161m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

22% below n=2
4 panel places
£178m40 awards in 36m · last 1 months ago13 live · £1.1m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=8
1 panel places
£30m12 awards in 36m · last 7 months ago3 live · £139k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

5% below n=1
£1.3m4 awards in 36m · last 4 months ago1 live · £432k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

no comparable pairs
£205k3 awards in 36m · last 3 months ago1 live · £61k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

11% above n=1
About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Requests to participate open
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
23 Oct 2026, 16:14 BST
Last source update
23 Oct 2026, 16:23 BST
Award evaluation window
Submission end – 3 Dec 2026
Authority reference
VA/CON/F26/40
FTS notice number
2026/S 000-100706
Accelerated
State of urgency
Latest notice
Tender notice (UK4)
Classification (CPV)
Surveillance and security systems and devices
Delivery area
London (UKI3)
Official registry OCID
ocds-h6vhtk-078f82 Find a Tender
How it runs

Stage 1 - Requests to participate

Anyone can submit a request to participate in the form of a pre-qualification questionnaire ("PQQ"). We will evaluate PQQs to create a shortlist of the four to six highest scoring suppliers to proceed to Stage 2.

Stage 2 - Tenders

Selected suppliers will be invited to submit a tender. Tenders will be evaluated with the intention of determining the most advantageous tender and the supplier that submitted that tender will be awarded the contract (subject to contract).

Stage 2 includes mid-tender dialogue workshops. For more information please log on to Delta and see the Stage 1 document pack.

We reserve all our rights under the Procurement Act 2023, ncluding the right to add additional stages to the process and the right to refine award criteria between stages. The award criteria set out in this notice are for Stage Two only and we will refine these before Stage Two commences.

How to participate & submission route

Official notice Submit via Delta eSourcing
Submission portal named on this notice: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Requests to participate (first stage)
2 Nov 2026, 17:00 GMT
Tender submission deadline
2 Nov 2026, 17:00 GMT
Clarification deadline
30 Oct 2026, 23:59 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Shortlist
4–6 candidates invited to tender
Detailed submission instructions & authority contactsFrom official release

Requests to participate must be submitted electronically at:

www.delta-esourcing.com/respond/NDCZN67V95 ↗

Published estimate £443,000 excludes VAT (£531,600 including VAT).

Timeline

23 Oct 2026 → 6 Jan 2027 · 5 dates
  1. Tender notice publishedearlier today
    23 Oct 2026, 16:14 BST
  2. Today
    23 Oct 2026
  3. Clarification questions byin 7 days
    30 Oct 2026, 23:59 GMT
  4. Submission deadlinein 10 days
    2 Nov 2026, 17:00 GMT
  5. Award decision expected byin 41 days
    3 Dec 2026, 23:59 GMT
  6. Contract startsin 74 days
    6 Jan 2027

Notice history

2 events · 1 release on Find a Tender · since 23 Oct 2026
  1. Tender notice published
    23 Oct 2026, 16:14 BST
    UK4
  2. Tender notice published
    23 Oct 2026, 16:23 BST
    UK4

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Victoria and Albert Museum

Contracting authorityPublic authority - central government GB-PPON: PQLN-4536-WVGN Cromwell Road, London, London, SW7 2RLContact email

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender