Official UK procurement notice
USW - Provision of Maintenance and Support for Quercus
Authority: University of South Wales (Education)
What is being bought
Published requirement descriptionThe University of South Wales intends to award a contract directly for the provision of ongoing support, maintenance, and additional technical work related to the Quercus software system.
As the original developer and implementer of the Quercus system, which is currently in operational use, the supplier holds unique technical knowledge and detailed understanding of the software's architecture, configuration, and integration with internal systems. This knowledge is essential to the continued reliable operation, support, and enhancement of the system.
The intended contract includes additional works that form a natural extension of the original implementation and which cannot be carried out by another supplier without significant risk of disruption, inefficiency, or duplication of effort. Due to the technical complexity and system-specific knowledge required, no alternative supplier is known to be capable of delivering these services to the required standard.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 24 Jul 2025, 15:16 BST
- Last source update
- 25 Jul 2025, 12:27 BST
- Authority reference
026- FTS notice number
2025/S 000-043111- Latest notice
- Contract award notice (UK6)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05659eFind a Tender
- Why no open competition
- Additional Repeat Extension Partial Replacement; Single Suppliers Technical Reasons
- Published justification
This direct award is justified under the Procurement Act due to the presence of technical reasons and the necessity for additional works that can only be carried out by the original supplier.
The supplier in question is the original developer and proprietor of the Quercus software system, which is currently in use. As the initial vendor of the software, the supplier holds unique technical knowledge, proprietary rights, and expertise that are essential to the ongoing operation, support, and maintenance of the system for USW.
The requirement for additional work is directly related to updates, and ongoing support services integral to the continued and effective functioning of the Quercus system. These works cannot be carried out by any other supplier without risking system compatibility, data integrity, and operational continuity.
Furthermore, the supplier remains the only known provider in the market with the technical capability and legal rights to modify or maintain the Quercus system. Any attempt to engage a third party would not only introduce unnecessary risks and significantly increase costs and delays due to the steep learning curve.
How it was run
Official notice- Submission deadline
- —
Timeline
25 Jul 2025 → 6 Aug 2025 · 2 dates- Notice published25 Jul 2025, 12:27 BST
- Standstill ends6 Aug 2025, 23:59 BST
Notice history
3 events · 2 releases on Find a Tender · since 24 Jul 2025- Transparency notice published24 Jul 2025, 15:16 BSTUK5
- Contract award notice published25 Jul 2025, 12:27 BSTUK6
- Contract signature expected8 Aug 2025, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Sure Campus LtdAward of the provision of maintenance and support for a student records and admissions system - Quercus11 Aug 2025 – 10 Aug 2026 | £186,125 | 25 Jul 2025standstill to 6 Aug 2025 | Standstill |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Surecampus LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender