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Find a TenderAwarded without competitionContract award notice
Published 9 Jan 2026, 11:25 GMT

Official UK procurement notice

User Acceptance Testing Software

Official notice

Authority: Financial Ombudsman Service Limited (Public body)

Below threshold - without competition
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£37,331published award · exc. VAT
Awarded 9 Jan 2026no call for competition
Awarded to User Testing Technologies Limited

What is being bought

Published requirement description

The User Acceptance Testing Software has been in use since January 2025 to support projects such as the Digital Front Door and Dynamic Complaint Form. The software enables FOS to test digital products with a diverse user base, identifying pain points and ensuring accessibility before full-scale development or launch. This approach reduces the risk of costly post-launch changes and supports the delivery of user-centric, compliant digital services.

Value - £37,330.94 (excluding VAT).

12 month renewal.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: UK
72254000 Software testing

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - without competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
9 Jan 2026, 11:25 GMT
Last source update
9 Jan 2026, 11:25 GMT
Authority reference
ctt_2978
FTS notice number
2026/S 000-001760
Latest notice
Contract award notice (UK6)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-060291 Find a Tender

Notice history

2 events · 1 release on Find a Tender · since 9 Jan 2026
  1. Contract award notice published
    9 Jan 2026, 11:25 GMT
    UK6
  2. Contract signature expected
    10 Jan 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £37,3311 award exc. VAT
Awarded toValueDateStatus
User Testing Technologies Limited10 Jan 2026 – 1 Jan 2027£37,3319 Jan 2026Awarded

Contracting authority & participating public bodies

Financial Ombudsman Service Limited

Contracting authorityPublic authority - sub-central government GB-COH: 03725015 Exchange Tower, Harbour Exchange Square, London, London, E14 9SRContact email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender