Find a TenderAwarded
Published 4 Oct 2023, 10:07 BST

Official UK procurement notice

Unmetered and Domestic Heating Services Framework Agreement

Official notice

Authority: Notting Hill Genesis (Public body)

Framework agreement2 lotsServicesOpen procedure
Framework ceiling (notional)£1,611,000,000total for 2 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 20 Feb 2024awarded 22 Aug 2024
Lots 2see the lot list below

What is being bought2 lots · detail below

Published requirement description

Notting Hill Genesis (“NHG”) is procuring a framework of Contractors to provide unmetered

and domestic heating servicing and maintenance. The multi-Lot framework will cover the

Greater London and some out of London areas. It will be available to NHG as well as other

authorised users with similar requirements.

CPV: Boiler installations · Boilers · Central-heating radiators and boilers and parts · District heating · Hot-water boilers · Repair and maintenance services of boilers · Repair and maintenance services of central heating

How this framework works

From the published notice
Bids received
12 bids on the busiest of 2 lots · 12 suppliers appointed

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same evaluation weights on every lot
Lot #1General Needs Domestic HeatingAwardedRenewalPublished value£1,440,950,000

This Lot is for the provision of gas servicing, domestic heating maintenance and repairs. This includes a 3-star domestic gas service, and any electrically or renewable heated properties on a 1 star basis. Included within this is an MOT style approach to LGSRs, SOR codes for unvented servicing and SOR codes for solar thermal.

There is also the option for relevant capital investment works to be issued under this Lot.

Delivery: UK · UNITED KINGDOM
Extensions: NHG reserves the right to extend this framework by a further period of up to 48 months (i.e. 4 years + 2 + 2 years). Please refer to the tender documentation for further justification for the framework extension.Variant bids: not allowed
Lot #2Unmetered and Small Tenures HeatingAwardedRenewalPublished value£171,000,000

The Lot 2 service will consist of the maintenance of unmetered commercial / Communal eating systems, HMOC and all domestic systems within properties such as a care and support environment, temporary housing, keyworkers schemes, student lets and market rent. Domestic properties will follow the same principals of Lot 1, such as Gas 3 star and Electric / other heating 1 star.

Commercial heating will have enhanced PPM requirements, block and plant room level metering requirements and continuous efficiency improvements.

Delivery: UK · UNITED KINGDOM
Extensions: NHG reserves the right to extend this framework by a further period of up to 48 months (i.e. 4 years + 2 + 2 years). Please refer to the tender documentation for further justification for the framework extension.Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Criterion 1: 70%
  • Criterion 1: 30%
Published award criteria (2)
  • Criterion 1: 70
  • Criterion 1: 30
Conditions of participation1
  • Suitability

    As stated in the procurement documents.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Unmetered and Domestic Heating Services Framework Agreement” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
4 Oct 2023, 10:07 BST
Last source update
3 Sept 2024, 10:05 BST
Award evaluation window
20 Feb 2024 – …
Authority reference
PROC1598
FTS notice number
2024/S 000-028057
Classification (CPV)
Boiler installationsBoilersCentral-heating radiators and boilers and partsDistrict heatingHot-water boilersRepair and maintenance services of boilersRepair and maintenance services of central heating
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0407b8 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

In accordance with Regulation 86 (notices of decisions to award a contract or conclude a Framework Agreement); regulation 87 (standstill period) and the other relevant provisions of the Public Contracts Regulations 2015, following any decision to award a contract or contracts the Contracting Authority will be providing debriefing information to unsuccessful bidders and observe a minimum 10 day standstill period before the contracts are entered into. Notting Hill Genesis reserves the right not to award the opportunity or to award only part (or a different arrangement) of the opportunity described in this notice.

Publisher note: FRAMEWORK VALUE: Readers should note that the estimated value of the Framework Agreement given in this Notice is based on NHG's and other authorised users anticipated requirements. NHG cannot give any guarantees that services and works totalling this value will in fact be called off from this framework. FRAMEWORK LOTS: The framework is broken down into the following Lots: Lot 1 - General Needs Domestic Heating Lot 2 - Unmetered and Small Tenures Heating Please note the suppliers who have been awarded to the framework are not listed in order of their scoring. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=885693425 GO Reference: GO-202493-PRO-27580999

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Appointment period ends
20 Feb 2024, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
20 Feb 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Nov 2023 → 3 Sept 2024 · 4 dates
  1. Next notice expected
    20 Nov 2023
  2. Admission / appointment period endsperiod end, not a bid countdown
    20 Feb 2024, 12:00 GMT
  3. Bids opened
    20 Feb 2024, 12:00 GMT
  4. Notice published
    3 Sept 2024, 10:05 BST

Notice history

5 events · 3 releases on Find a Tender · since 17 Jan 2024
  1. Published value updated to £1,611,000,000
    17 Jan 2024, 10:06 GMT
    was £180,000,000
  2. Status changed to active
    17 Jan 2024, 10:06 GMT
  3. Procurement method changed
    17 Jan 2024, 10:06 GMT
  4. Deadline published: 20 Feb 2024, 12:00 GMT
    17 Jan 2024, 10:06 GMT
  5. Status changed to complete
    3 Sept 2024, 10:05 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 12admitted to the panel · see the list ↓
Bids received 12busiest of 2 lots
Contracts signed 3latest 22 Aug 2024

3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £1,440,950,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • General Needs Domestic Heating

    Signed
    22 Aug 2024
    Value
    ceiling above
    Status
    active
  • General Needs Domestic Heating

    Signed
    22 Aug 2024
    Value
    ceiling above
    Status
    active
  • Unmetered and Small Tenures Heating

    Signed
    22 Aug 2024
    Value
    £171,000,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · General Needs Domestic Heating12bids———
2 · Unmetered and Small Tenures Heating6bids———

Contracting authority & participating public bodies

Notting Hill Genesis

Contracting authorityPublic bodyBody governed by public lawHousing and community amenities Bruce Kenrick House, 2 Killick Street, London, UK, N1 9FLContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • The Royal Court of JusticeMediation bodyReview body London

Framework contractors & participating bidders

12 commercial parties on the notice
Show 2 more suppliers
  • Thermoserv LtdFramework contractor01337045 Sterling House, 27 Hatchlands Road, Redhill, Surrey, UK, RH1 6RW
  • Watret & Co LtdFramework contractor01023740 65/67 Park Street, St Albans, Hertfordshire, UK, AL2 2PE

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria