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Published 12 Nov 2026, 11:11 GMT

Official UK procurement notice

UCLH-7742 - Service Desk and End-User-Technology Procurement

Official notice

Authority: University College London Hospitals NHS FT (NHS & healthcare)

Award under framework
Sectors: IT Services & Software (72) Delivery: London (UKI)
Awarded value£10,278,624published award · exc. VAT
Award in standstill 11 Nov 2026
Award (standstill) to EntServ UK Limited

What is being bought

Published requirement description

The services that will be Supplier managed are:

  • Service Desk
  • End User Technology (and supporting platforms)
  • Application Support
  • Mobile Devices (and supporting platforms)
  • Smart Hands field engineering support services
  • Service management and architectural assurance
  • Digital partner capabilities / project services

Open work like this

This notice no longer takes bids · live search, filters set

Open tenders from University College London Hospitals NHS FTSearch filtered to this authorityOpen tenders in System and support servicesSearch filtered to CPV 7225

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: London
72253000 Helpdesk and support services

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value £10,278,6241 award exc. VAT
Awarded toValueDateStatus
EntServ UK LimitedService Desk and End User Technology (EUT)23 Dec 2026 – 22 Dec 2031 · up to 22 Dec 2033Extensions: Maximum term is Seven (7) years, expiring no later than 22/12/2033.£10,278,62411 Nov 2026standstill to 23 Nov 2026Standstill

Procedure terms & legal framework

From the official record
Procedure method
Award under framework
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Call-off under a framework
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
12 Nov 2026, 11:11 GMT
Last source update
12 Nov 2026, 11:11 GMT
Authority reference
C458977
FTS notice number
2026/S 000-107461
Latest notice
Contract award notice (UK6)
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-07ba56 Find a Tender
Related procedures1

How it was run

Official notice
Submission deadline
—

Timeline

12 Nov 2026 → 23 Nov 2026 · 2 dates
  1. Notice published25h ago
    12 Nov 2026, 11:11 GMT
  2. Today
    13 Nov 2026
  3. Standstill endsin 10 days
    23 Nov 2026, 23:59 GMT

Notice history

2 events · 1 release on Find a Tender · since 12 Nov 2026
  1. Contract award notice published
    12 Nov 2026, 11:11 GMT
    UK6
  2. Contract signature expected
    23 Dec 2026, 23:59 GMT
    scheduled

Contracting authority & participating public bodies

University College London Hospitals NHS FT

Contracting authorityPublic authority - central government GB-PPON: PYRL-5371-BNMH 250 Euston Road, London, London, NW1 2PGContact email

Bidders & participating suppliers

1 commercial party on the notice
  • ENTSERV UK LIMITEDAwarded supplierGB-COH: 00053419GB-PPON: PGCJ-9313-QJLY 110 Pinehurst Road Farnborough Business Park, Farnborough, South East, GU14 7BFContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender