Ticketing - System Implementation and Support Partner

{
  "id": "029619-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 20,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 16,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 1,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 19,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 20,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-09-17T07:45:42+01:00",
  "ocid": "ocds-h6vhtk-041d23",
  "buyer": {
    "id": "GB-FTS-99320",
    "name": "English Heritage"
  },
  "awards": [
    {
      "id": "029619-2024-P/REF EH 00002003-1",
      "title": "Ticketing - System Implementation and Support Partner",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-124424",
          "name": "Ventrata Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "P/REF EH 00002003",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors.  Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "65"
            },
            {
              "name": "Price",
              "type": "cost",
              "description": "35"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "To support English Heritage sites across all regions."
        },
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48100000",
            "scheme": "CPV",
            "description": "Industry specific software package"
          }
        ]
      }
    ],
    "title": "Ticketing - System Implementation and Support Partner",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors.  Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.It is expected that implementation will take up to 12 months, followed by an initial five year contract - with provision to extend by a further five years.",
    "classification": {
      "id": "72212480",
      "scheme": "CPV",
      "description": "Sales, marketing and business intelligence software development services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-99320",
      "name": "English Heritage",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Swindon ",
        "postalCode": "SN2 2EH",
        "countryName": "United Kingdom",
        "streetAddress": "English Heritage, The Engine House,  Fire Fly Avenue, "
      },
      "details": {
        "url": "https://in-tendhost.co.uk/english-heritage",
        "buyerProfile": "https://www.english-heritage.org.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "08",
            "scheme": "COFOG",
            "description": "Recreation, culture and religion"
          }
        ]
      },
      "identifier": {
        "legalName": "English Heritage"
      },
      "contactPoint": {
        "name": "Gary Dutton",
        "email": "procurement2@english-heritage.org.uk"
      }
    },
    {
      "id": "GB-FTS-124424",
      "name": "Ventrata Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "EC3V 3QQ",
        "countryName": "United Kingdom",
        "streetAddress": "73 Cornhill"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "id": "10485066",
        "legalName": "Ventrata Limited"
      }
    },
    {
      "id": "GB-FTS-91640",
      "name": "English Heritage",
      "roles": [
        "reviewBody",
        "mediationBody",
        "reviewContactPoint"
      ],
      "address": {
        "locality": "Swindon",
        "postalCode": "SN2 2EH",
        "countryName": "United Kingdom",
        "streetAddress": "The Engine House, Fire Fly Avenue,"
      },
      "identifier": {
        "legalName": "English Heritage"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "029619-2024-P/REF EH 00002003-1",
      "title": "Ticketing - System Implementation and Support Partner",
      "value": {
        "amount": 2299633.06,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "029619-2024-P/REF EH 00002003-1",
      "dateSigned": "2024-07-01T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}

{
  "id": "034991-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-11-27T20:51:31Z",
  "ocid": "ocds-h6vhtk-041d23",
  "buyer": {
    "id": "GB-FTS-99320",
    "name": "English Heritage"
  },
  "tender": {
    "id": "P/REF EH 00002003",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 1100000,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "This contract includes an expected up to 12 months for implementation, plus initial term of five years and provision to extend by a further five years.  In total this equates to implementation phase + 5 + 5."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors.  Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.",
        "contractPeriod": {
          "durationInDays": 3960
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "To support English Heritage sites across all regions."
        },
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48100000",
            "scheme": "CPV",
            "description": "Industry specific software package"
          }
        ]
      }
    ],
    "title": "Ticketing - System Implementation and Support Partner",
    "value": {
      "amount": 1100000,
      "currency": "GBP"
    },
    "status": "active",
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2024-01-08T17:30:00Z"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2024-01-08T17:30:00Z"
    },
    "description": "English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors.  Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.It is expected that implementation will take up to 12 months, followed by an initial five year contract - with provision to extend by a further five years.",
    "tenderPeriod": {
      "endDate": "2024-01-08T17:00:00Z"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "72212480",
      "scheme": "CPV",
      "description": "Sales, marketing and business intelligence software development services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "written"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-99320",
      "name": "English Heritage",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Swindon ",
        "postalCode": "SN2 2EH",
        "countryName": "United Kingdom",
        "streetAddress": "English Heritage, The Engine House,  Fire Fly Avenue, "
      },
      "details": {
        "url": "https://in-tendhost.co.uk/english-heritage",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "08",
            "scheme": "COFOG",
            "description": "Recreation, culture and religion"
          }
        ]
      },
      "identifier": {
        "legalName": "English Heritage"
      },
      "contactPoint": {
        "url": "https://in-tendhost.co.uk/english-heritage",
        "name": "Gary Dutton",
        "email": "procurement2@english-heritage.org.uk"
      }
    },
    {
      "id": "GB-FTS-9720",
      "name": "English Heritage",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Swindon",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "English Heritage"
      },
      "contactPoint": {
        "email": "procurement2@english-heritage.org.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}