Official UK procurement notice
Ticketing - System Implementation and Support Partner
Authority: English Heritage
What is being bought
Published requirement descriptionEnglish Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors. Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.It is expected that implementation will take up to 12 months, followed by an initial five year contract - with provision to extend by a further five years.
CPV: Industry specific software package · Sales, marketing and business intelligence software development services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,100,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 65
- Price: 35
- Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 27 Nov 2023, 20:51 GMT
- Last source update
- 17 Sept 2024, 07:45 BST
- Award evaluation window
- 8 Jan 2024 – …
- Authority reference
P/REF EH 00002003- FTS notice number
2024/S 000-029619- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-041d23Find a Tender
How it was run
Official notice- Submission deadline
- 8 Jan 2024, 17:00 GMT
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 8 Jan 2024, 17:30 GMT
Timeline
8 Jan 2024 → 17 Sept 2024 · 3 dates- Submission deadline8 Jan 2024, 17:00 GMT
- Bids opened8 Jan 2024, 17:30 GMT
- Notice published17 Sept 2024, 07:45 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete17 Sept 2024, 07:45 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| VentrataSME | £2,299,633 † | — | Awarded |
Contracts
Ticketing - System Implementation and Support Partner · VentrataSME
- Signed
- 1 Jul 2024
- Value
- £2,299,633
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 20bids · 20 electronic · 20 from abroad | 16 | — | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Ventrata LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria